Bilingual Customer Service Representative
6 months ago
**Role Description**
This is a full-time on-site role for a Customer Service Executive (French Language). The Customer Service Executive will be responsible for providing customer support to German-speaking clients, ensuring customer satisfaction, managing customer service processes, and maintaining strong interpersonal relationships with customers. The role is located in Cairo, Egypt.
**Qualifications**
- Exceptional interpersonal skills
- Experience in customer service and customer support
- Knowledge of customer service management principles
- Strong French & English language skills
- Ability to communicate effectively with customers
- Ability to problem-solve and handle customer inquiries
- Excellent organizational and time management skills
- Experience in the records management industry is a plus
- Bachelor's degree in a relevant field
Pay: E£17,000.00 - E£22,000.00 per month
**Experience**:
- Customer Service: 1 year (required)
**Language**:
- French (required)
- English (required)
**Location**:
- Cairo (preferred)
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