Bilingual Customer Service Representative

3 weeks ago


مصر, Egypt Transcom WorldWide Full time

**Location**:Egypt, Cairo

**Job category**:
**Language**:French

**What's in it for YOU**
- Best salary in the market
- Transportation provided
- Medical and social insurance
- Location is in Smart village

**Join us as a Technical Support Representative**

Job Responsibilities:

- Provide superior Technical Support by assisting clients, using the corresponding communication

channel: voice- Educate customers when needed, and provide guidance to customers in service provided.
- Manage large amounts of workload (incoming and outgoing calls, etc.).
- Identify and assess customers’ needs to achieve satisfaction.
- Document interactions properly as trained.
- Use available tools to be able to research for answers and solutions for customers.
- Provide excellent customer service using proper language and communication skills.
- Build sustainable relationships and trust with customer accounts through open and interactive

communication.- Administratively process everything agreed with the end users to satisfy the service, by using- Follow communication procedures, guidelines and policies. Be up to date with new procedures

and services, in order to effectively manage assistance to the customer.- Attracts potential customers by answering product and service questions.

**What are we looking for**:
Bilingual Speaker French/English level B2/C1

Effective written and verbal communication

Fixed morning shifts

**What Life at Transcom is like**

Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, et. "At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together."



  • مصر, Egypt Transcom WorldWide Full time

    **Location**:Egypt, Cairo **Job category**: **Language**:German **What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village **Join us as a Technical Support Representative!** Job Responsibilities: - Provide superior Technical Support by assisting clients, using the...


  • مصر, Egypt NAOS Solutions Full time

    NAOS CX seeks motivated and customer-focused individuals to join their **team as bilingual German/English customer service representatives**. You will provide exceptional customer support to our German-speaking clients in this role. You will work with products recommended by Professional athletes and health experts, including high-quality vitamins, minerals,...

  • Bilingual English

    3 weeks ago


    مصر, Egypt TTEC Full time

    Bilingual English & Spanish Customer Service Representative - Nights **Overview** Our business is making customers happy! We’re bringing humanity to business. We're the people and advanced technology behind many of the world's most iconic brands. Ready to brighten people’s days? Whether it’s getting answers for customers quickly, consulting on...

  • Bilingual French

    3 weeks ago


    مصر, Egypt TTEC Full time

    Bilingual French & English Customer Service Representative - Nights Overview Our business is making customers happy! We’re bringing humanity to business. We're the people and advanced technology behind many of the world's most iconic brands. Ready to brighten people’s days? Whether it’s getting answers for customers quickly, consulting on products...


  • مصر, Egypt NAOS Solutions Full time

    NAOS CX is seeking a highly motivated and customer-oriented individual to join our Customer Service department as a **Bilingual German/English Customer Service Representative**. In this role, you will be responsible for providing exceptional customer support to our German-speaking clients. **Key Responsibilities**: - Respond to customer inquiries and...


  • مصر, Egypt Warburg Equities Tax Credits Full time

    **Company Overview**: Gorgias is a leading tech company specializing in providing innovative customer service solutions for e-commerce businesses. Our cutting-edge platform leverages AI and machine learning to streamline customer support, ensuring seamless interactions between businesses and their valued customers. With a diverse and dynamic team, Gorgias is...


  • مصر, Egypt Etisal International Full time

    **Role Description** This is a full-time on-site role for a Customer Service Executive (German Language). The Customer Service Executive will be responsible for providing customer support to German-speaking clients, ensuring customer satisfaction, managing customer service processes, and maintaining strong interpersonal relationships with customers. The...


  • مصر, Egypt Etisal International Full time

    **Role Description** This is a full-time on-site role for a Customer Service Executive (French Language). The Customer Service Executive will be responsible for providing customer support to German-speaking clients, ensuring customer satisfaction, managing customer service processes, and maintaining strong interpersonal relationships with customers. The...


  • مصر, Egypt NAOS Solutions Full time

    **NAOS Solutions** is looking to hire **bilingual German and English speakers **to join our Customer Service Team for a German account. **Work Location**: Maadi, Cairo, - Handle and carefully respond to all customer inquiries ranging from product questions to order status to subscription. **Product**: High-quality vitamins, minerals, and whole-food sourced...

  • Team Lead

    3 weeks ago


    مصر, Egypt IntouchCX Full time

    About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...


  • مصر, Egypt Pro Hire Full time

    We are hiring Fluent English and bilingual speakers for multiple companies like CNX, TP and Webhelp **Recruitments**: - B2-C1 English level for English account - B2-C1 English and other languages level for all bilingual accounts - Flexible the night and overnight - Previous experience in customer service field is preferred **Benefits**: - Salaries from...


  • مصر, Egypt Pro Hire Full time

    We are hiring Fluent English and bilingual speakers for multiple companies like CNX, TP and Webhelp **Recruitments**: - B2-C1 English level for English account - B2-C1 English and other languages level for all bilingual accounts - Flexible the night and overnight - Previous experience in customer service field is preferred **Benefits**: - Salaries from...


  • مصر, Egypt KARRELLO Full time

    We are looking for a customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and...


  • مصر, Egypt Sutherland Full time

    This is a full-time on-site role for a Customer Service Representative located in Sutherland Cairo, Egypt. The Customer Service Representative will be responsible for providing support to customers, ensuring their satisfaction, and enhancing their customer experience. The job duties include handling customer inquiries, resolving customer complaints,...


  • مصر, Egypt Sutherland Full time

    Role Description This is a full-time on-site role for a Customer Service Representative located in Sutherland Cairo, Egypt. The Customer Service Representative will be responsible for providing support to customers, ensuring their satisfaction, and enhancing their customer experience. The job duties include handling customer inquiries, resolving customer...


  • مصر, Egypt Teleperformance Full time

    **Company Description** Teleperformance is a global digital business services company that provides advanced and digitally-powered business services to streamline the operations of the world's leading brands. With a global scale and local presence, **Role Description** This is a **full-time on-site** role for a **Customer Service Representative.** The...


  • مصر, Egypt Teleperformance Full time

    **Company Description** Teleperformance is a global digital business services company that provides advanced and digitally-powered business services to streamline the operations of the world's leading brands. With a global scale and local presence, **Role Description** This is a **full-time on-site** role for a **Customer Service Representative.** The...


  • مصر, Egypt Intelcia Egypt Full time

    We are currently hiring Customer Service Representatives to provide technical support and assist with billing queries for customers in the United States of America. As a Customer Service Representative, you will play a crucial role in ensuring customer satisfaction by delivering exceptional service and support. **Job Requirements**: - Fluent in English...


  • مصر, Egypt Transcom WorldWide Full time

    **Location**:Egypt, Cairo **Job category**:Customer Service Representative (CSR) **Language**:English **What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village - Overnight bonus **Join us as a Customer Service Representative!** Job Responsibilities: - Provide superior...


  • مصر, Egypt Transcom WorldWide Full time

    **Location**:Egypt, Cairo **Job category**:Customer Service Representative (CSR) **Language**:English **What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village - Overnight bonus **Join us as a Customer Service Representative!** Job Responsibilities: - Provide superior...