Bilingual German/engish Customer Service

1 week ago


مصر, Egypt NAOS Solutions Full time

NAOS CX is seeking a highly motivated and customer-oriented individual to join our Customer Service department as a **Bilingual German/English Customer Service Representative**. In this role, you will be responsible for providing exceptional customer support to our German-speaking clients.

**Key Responsibilities**:

- Respond to customer inquiries and provide accurate information in a timely manner
- Assist customers with product-related questions, technical issues, and general inquiries
- Resolve customer complaints and ensure customer satisfaction
- Collaborate with internal teams to address customer needs and improve overall customer experience
- Maintain customer records and update relevant information in the database
- Handle and carefully respond to all customer inquiries ranging from product questions to order status to subscription.

**Product**: High-quality vitamins, minerals, and whole-food sourced nutrients from a world-renowned brand. Recommended by Professional Athletes and Health Experts.

**Requirements**:

- Fluency in both German and English (written and spoken)
- 2-4 years of experience working in a customer-focused role.
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work independently and as part of a team
- Attention to detail and ability to multitask
- Prior customer service experience is preferred

**We are providing one of the highest salaries in Egypt: 26,000 EGP Gross**
- ** Base salary: 22,000 EGP**:

- ** KPI's: 2,000 EGP**:

- ** Attendance bonus: 2,000 EGP**

**+ Full Medical insurance coverage - Social Insurance**

If you are a self-motivated individual with a passion for customer service and fluent in both German and English, we would love to hear from you. Join our team at NAOS Solutions and contribute to our mission of providing exceptional customer support to our German-speaking clients.



  • مصر, Egypt NAOS Solutions Full time

    NAOS CX seeks motivated and customer-focused individuals to join their **team as bilingual German/English customer service representatives**. You will provide exceptional customer support to our German-speaking clients in this role. You will work with products recommended by Professional athletes and health experts, including high-quality vitamins, minerals,...

  • Home-based German

    2 weeks ago


    مصر, Egypt Callnovo Full time

    Callnovo Contact Center is a professional Canadian-based outsourced global call center with 18+ years of customer service outsourcing solutions. Currently, We are looking for an Experience Customer Retention Agent for one of our software account, who have German/English Bilingual languages ablilities. - Support German working time, 9 hours per day, 5 days...


  • مصر, Egypt NAOS Solutions Full time

    **NAOS Solutions** is looking to hire **bilingual German and English speakers **to join our Customer Service Team for a German account. Several positions are available. **Work Location**: Maadi, Cairo, - Handle and carefully respond to all customer inquiries ranging from product questions to order status to subscription. **Product**: High-quality vitamins,...


  • مصر, Egypt NAOS Solutions Full time

    **NAOS Solutions** is looking to hire **bilingual German and English speakers **to join our Customer Service Team for a German account. **Work Location**: Maadi, Cairo, - Handle and carefully respond to all customer inquiries ranging from product questions to order status to subscription. **Product**: High-quality vitamins, minerals, and whole-food sourced...


  • مصر, Egypt Naos Solutions Full time

    with High salaries NAOS Solutions is looking to hire bilingual German and English speakers to join our Customer Service Team for a German account. Several positions are available. Work Location: Maadi, Cairo, with the possibility of working from home. **Job Description**: - Handle and carefully respond to all customer inquiries ranging from product...

  • German Game Changer

    3 weeks ago


    مصر, Egypt Webhelp Full time

    **Customer Service/Support** **Location** - Cairo, Egypt*** Job Title: German Game Changer - Bilingual **Job Description**: Due to our incredible growth, we’re looking for Customer Service Advisors with German language skills ( Bilingual ) to help us deliver exceptional customer experiences for some of the world’s biggest and most well-known...


  • مصر, Egypt Nok Human Capital Full time

    NOK is hiring Outbound **German Bilingual **Customer service Agents **Requirements**: - B2-C1 German and English - Grads, Undergrads, Gapyears and Foreigners - Excellent communication skills. - Flexible with overnight shift. **Working conditions**: - Location: Maadi Technology Park - 2 days off rotational - 9 working hours including 1 hour...


  • مصر, Egypt Transcom WorldWide Full time

    **Location**:Egypt, Cairo **Job category**: **Language**:German **What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village **Join us as a Technical Support Representative!** Job Responsibilities: - Provide superior Technical Support by assisting clients, using the...


  • مصر, Egypt Etisal International Full time

    **Role Description** This is a full-time on-site role for a Customer Service Executive (German Language). The Customer Service Executive will be responsible for providing customer support to German-speaking clients, ensuring customer satisfaction, managing customer service processes, and maintaining strong interpersonal relationships with customers. The...


  • مصر, Egypt Etisal International Full time

    **Role Description** This is a full-time on-site role for a Customer Service Executive (French Language). The Customer Service Executive will be responsible for providing customer support to German-speaking clients, ensuring customer satisfaction, managing customer service processes, and maintaining strong interpersonal relationships with customers. The...


  • مصر, Egypt Nok Human Capital Full time

    NOK is hiring Outbound **French Bilingual **Customer service Agents **Requirements**: - B2-C1 French and English - Grads, Undergrads, Gapyears and Foreigners - Excellent communication skills. - Flexible with overnight shift. **Working conditions**: - Location: Maadi, Technology Park - 2 days off rotational - 9 working hours including 1 hour...

  • German Bilingual Csr

    2 weeks ago


    مصر, Egypt Transcom Full time

    **Job Summary**: **Qualifications and Skills**: - Fluency in both English and German (spoken and written) is mandatory. - Previous experience in customer service or a related field is preferred. - Strong communication skills and the ability to empathize with customers. - Excellent problem-solving abilities and attention to detail. - Ability to multitask and...


  • مصر, Egypt IGT Solutions Full time

    **Position: Customer Care Agent (German-Speaking)** **Location: Cairo, Egypt** **Summary**: We are looking for a skilled and customer-oriented German-Speaking Customer Care Agent to join our dedicated customer care team. As a Customer Care Agent, you will be the first point of contact for our customers, providing assistance and resolving their inquiries...


  • مصر, Egypt IGT Solutions Full time

    **Position: Customer Care Agent (German-Speaking)** **Location: Cairo, Egypt** **Summary**: We are looking for a skilled and customer-oriented German-Speaking Customer Care Agent to join our dedicated customer care team. As a Customer Care Agent, you will be the first point of contact for our customers, providing assistance and resolving their inquiries...


  • مصر, Egypt Nok Human Capital Full time

    German speakers are needed for customer service vacancy. German B2-C1. English B1+ Transportation allowance provided. Experience in call center is required. Pay: E£34,000.00 - E£35,000.00 per month Pay: E£32,000.00 - E£44,000.00 per month


  • مصر, Egypt Webhelp Full time

    **Training & Quality** **Location** - Cairo, Egypt*** Job Title: Sr. Quality Evaluator Bilingual (German English)) **Job Description**: - Participate in calibration sessions/call listening sessions with Quality staff, Delivery, and clients to ensure scoring consistency and best practices - Participate in internal quality audits (e.g. periodic audits of...

  • Bilingual English

    3 weeks ago


    مصر, Egypt TTEC Full time

    Bilingual English & Spanish Customer Service Representative - Nights **Overview** Our business is making customers happy! We’re bringing humanity to business. We're the people and advanced technology behind many of the world's most iconic brands. Ready to brighten people’s days? Whether it’s getting answers for customers quickly, consulting on...

  • Bilingual French

    3 weeks ago


    مصر, Egypt TTEC Full time

    Bilingual French & English Customer Service Representative - Nights Overview Our business is making customers happy! We’re bringing humanity to business. We're the people and advanced technology behind many of the world's most iconic brands. Ready to brighten people’s days? Whether it’s getting answers for customers quickly, consulting on products...

  • Technical Recruiter

    3 weeks ago


    مصر, Egypt Upwork Full time

    **Company Description** Upwork's Management Services team is seeking to add a Bilingual Technical Recruiter to the team. The Bilingual Technical Recruiter(English & German), Managed Services Recruitment will be responsible for providing recruiting services to the Upwork Managed Services Recruitment team and the clients we serve. **Job Description**: Track...

  • Customer Service

    3 weeks ago


    مصر, Egypt Webhelp Full time

    **Customer Service/Support** *** Job Title: Customer Service - German **Job Description**: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's...