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Bilingual Customer Service Representative

1 month ago

مصر, Egypt Etisal International Full time

**Role Description**

This is a full-time on-site role for a Customer Service Executive (German Language). The Customer Service Executive will be responsible for providing customer support to German-speaking clients, ensuring customer satisfaction, managing customer service processes, and maintaining strong interpersonal relationships with customers. The role is located in Cairo, Egypt.

**Qualifications**
- Exceptional interpersonal skills
- Experience in customer service and customer support
- Knowledge of customer service management principles
- Strong German & English language skills
- Ability to communicate effectively with customers
- Ability to problem-solve and handle customer inquiries
- Excellent organizational and time management skills
- Experience in the records management industry is a plus
- Bachelor's degree in a relevant field

Pay: E£23,000.00 - E£29,000.00 per month

**Experience**:

- Customer Service: 1 year (required)

**Language**:

- English (required)
- German (required)

**Location**:

- Cairo (preferred)