Calls - English Customer Service Representative

5 months ago


مصر, Egypt Sutherland Egypt Full time

Role Description

**This is a full-time call center on-site role for a Customer Service Representative at our Cairo location**. As a Customer Service Representative, you will be responsible for providing support and satisfaction to our valued customers. Your day-to-day tasks will include addressing customer inquiries, resolving issues, ensuring excellent customer experiences, and maintaining customer relationships.

**Qualifications**:

- **Fluency in English**:

- **Ability to work night and overnight shifts**:

- **Excellent communication and problem-solving skills**

**Benefits**:

- **Basic net salary: starts 12,000 + KPIs + Night allowance**:

- **KPIs are guaranteed for the first 3 months**:

- **Monthly incentives**:

- **Night shift allowance**:

- **Transportation is provided 24/7**:

- **Full paid training**

**Job Types**: Full-time, Contract, New-Grad
Contract length: 12 months

Pay: E£12,300.00 - E£16,000.00 per month

Application Question(s):

- This is an English call center vacancy; are you a fluent English speaker?
- This vacancy requires working overnight shifts. Note: shifts end between 2:00 AM and 6:00 AM. Are you okay with these working hours?
- Nationality?



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