Calls - English Customer Service Representative
7 months ago
Role Description
**This is a full-time call center on-site role for a Customer Service Representative at our Cairo location**. As a Customer Service Representative, you will be responsible for providing support and satisfaction to our valued customers. Your day-to-day tasks will include addressing customer inquiries, resolving issues, ensuring excellent customer experiences, and maintaining customer relationships.
**Qualifications**:
- **Fluency in English**:
- **Ability to work night and overnight shifts**:
- **Excellent communication and problem-solving skills**
**Benefits**:
- **Basic net salary: starts 12,000 + KPIs + Night allowance**:
- **KPIs are guaranteed for the first 3 months**:
- **Monthly incentives**:
- **Night shift allowance**:
- **Transportation is provided 24/7**:
- **Full paid training**
**Job Types**: Full-time, Contract, New-Grad
Contract length: 12 months
Pay: E£12,300.00 - E£16,000.00 per month
Application Question(s):
- This is an English call center vacancy; are you a fluent English speaker?
- This vacancy requires working overnight shifts. Note: shifts end between 2:00 AM and 6:00 AM. Are you okay with these working hours?
- Nationality?
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