Senior Support Services Manager-weekend

Company Description At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

**NetWitness - Senior Engineer, Technical Support (AMER Hours)** As one of the most established cybersecurity companies in the world, we at NetWitness are hard at work every day helping our customers and partners better protect their organizations from cyberattacks. Our products and incident response services are used within most large enterprises,...

**TITLE**:Director of Finance and Support Services**TEAM/PROGRAMME**:Egypt Senior Management Team**LOCATION**:Cairo**GRADE**: 1**CONTRACT LENGTH**:One year (Renewable)**CHILD SAFEGUARDING**: Level 3: the post holder will have contact with children and/or young people _either _frequently (e.g. once a week or more) or intensively (e.g. four days in one month...

**About The Role** *** You will work closely with our top internal partners to coordinate and facilitate case resolution according to support logic for high-severity incidents while balancing external customer service, communications, expectations, and demands. **What You'll Do** *** - Handle a high-volume caseload of critical incident types - Maintain...

Senior Principal Advanced Services Engineer - ACS-CSS-230003HB **Applicants are required to read, write, and speak the following languages***: English **Preferred Qualifications** He or She should be able to operate independently to provide quality work products, and perform varied and complex duties and tasks that need independent...

Senior Manager, Service Delivery Senior Operations Manager - US hours - Cairo Bringing smiles is what we do at TTEC... for you and the customer. As a Senior Operations manager working on the Night Shift (US hours) in Cairo, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment...

**Responsibilities**: - Acting as the first point in providing support in-house and at client locations (remote, onsite fill-in, or assignment). - Identifying inquiries/problems and providing support &updates to all users on progress and completion of requests focused on VIP/Senior Management in head office and other occasional local/regional sites. -...

**Who We Are** Sirius Support is a fully-remote outsourcing organisation that provides customer support across a variety of technology and customer service functions. Our founders have 40 years of combined experience building and leading teams in various fields across various industries and domains. Building Sirius Support has allowed a lifelong dream to...

2+ years of professional or military experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 3+ years of office administration experience required Amazon ME CS team is seeking an administrative professional with a track record of earning the trust of stakeholders, customer-obsession and self-motivation to support...

2+ years of professional or military experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - 3+ years of office administration experience required Amazon ME CS team is seeking an administrative professional with a track record of earning the trust of stakeholders, customer-obsession and self-motivation to support...

**Responsibilities**: - Acting as the first point in providing support in-house and at client locations (remote, onsite fill-in, or assignment). - Identifying inquiries/problems and providing support &updates to all users on progress and completion of requests focused on VIP/Senior Management in head office and other occasional local/regional sites. -...

**SDZ (Support Technologies and Services LTD)** is a high-level customer support outsourcing company. We build meaningful connections between fintech companies and their traders. Now we are looking for a Service Provider to join our support team who will make Customer Service even better. We speak 20 languages and help our clients reach users' needs and...

**About Uber*** Uber is a technology company that is changing the way the world thinks about transportation. We are building the technology that people use every day. Whether it's heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life. We're making cities...

**Company Description** At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

**Key Responsibilities**: - Escalating and de-escalating skills will help in certain situations. - Locate the right support articles and troubleshooting info. - Delivering high-quality service, ensuring that the information provided to customers is accurate, valid, and complete, delivered on time. - Documenting ticket actions and resolutions. - Handling...

**Job Objective**: Support to Cequens customer’s authorized contacts providing Service Desk functionalities (Service Request Management, Incident Management, Service Level Management, Relationship Management, and Problem Management) by managing deliverables in a timely fashion with the best possible quality through integrated 3rd Level of Support (OpCo,...

**RSA - Technical Support Engineer 1** RSA provides trusted identity and access management for 12,000 organizations around the world, managing 25 million enterprise identities and providing secure, convenient access to millions of users. RSA specializes in empowering security-first organizations in financial services, healthcare, energy, technology...

Reporting To: Director, Digital and IT **Location**: Arab Support Centre, World Scout Bureau, Cairo Egypt (Local Hire) **Duration**: 3-year contract, renewable **Summary** The Senior Manager, IT and Digital Services is a pivotal role within the World Scout Bureau with worldwide responsibilities for our digital systems and platforms. Reporting to the...

2+ years of professional or military experience - High school or equivalent - Work 40 hours/week, and overtime as required - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Are 18 years of age or older Amazon ME CS team is seeking an administrative professional with a track record of earning the trust of stakeholders,...