Advisor, Escalation Manager

**Senior Advisor, Services Project/Program Management - Archer** The Senior Advisor is responsible for the delivery of ''billable'' Pre-packaged & customized Services for Archer engagements. Responsible for managing the life cycle of medium to high complex, risk projects from internal kick off phase through customer turnover. Responsible for the development...

Accountable to manage and monitor different Milestones, KPIs and Revenue Figures of EEMEA Service Transition and Business Operations, along with ensuring compliance of service implementation KPIs and processes within different EEMEA LDM clusters. **Job includes**: - Track and monitor Service Implementation performance trends and figures. - Ensure KPIs are...

**The Elevator Pitch: Why will you enjoy this new opportunity?** Working with the Tanzu Escalation Management team, part of the Customer Experience organization within VMware’s Modern Applications and Management Business Group (MAMBG), you will connect with and be supported by your peers and colleagues. As an individual, you will have responsibility for...

**Description**: MTC’s Economic and Social Development (ESD) division is seeking a national** Change Management Advisor**, for a GIZ-funded opportunity: Developing and establishing two Centres of Competence (CoC) in the construction and wood working/furniture sectors in Egypt. The Change Management Advisor will support the Team Leader in overall design...

Job Title: Travel Advisor - Airline Account Company Name: Sutherland Cairo Company Location: New Cairo - Fifth settlement Company Description Sutherland is an experience-led digital transformation company that combines human-centered design with real-time analytics, AI, cognitive technology, and automation to create exceptionally engineered brand...

**About the role**: The successful Major Incident Manager will have the relevant skills and experience specified below. **Job Description**: Main Responsibilities include: - Operating and maintaining the Incident management process and governance framework. - Command high profile major incidents within complex environments engaging internal and external...

With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a...

**Aufgaben**: - Main tasks - Customer Support (Backorder and Bottleneck Handling)- Receive and reply to all dealers’ Bottleneck enquiries with parts status and expected dispatching date - Follow up on open opportunities and taking all necessary actions to speed delivery - Answer to parts orders/orders cancellation - Construct a status report of any part...

**Description**: MTC’s International Economic and Social Development (ESD) division is seeking a **Financial Advisor (**short-term) for the GIZ-funded opportunity: Developing and establishing two Centres of Competence (CoCs) in the construction and wood working and furniture sectors in Egypt. We are participating in this opportunity at the tender stage....

**Customer Service/Support** **Location** - Cairo, Egypt*** Job Title: Italian Technical Support Advisor **Job Description**: Are you passionate about tech? Thrive on solving problems? Do you love seeing customers satisfied? Then join our vibrant team as a Technical Support Advisor! You'll be the frontline superhero, tackling inquiries (from basic to...

**Customer Service/Support** **Location** - Cairo, Egypt*** Job Title: Spanish Technical Support Advisor **Job Description**: Are you passionate about tech? Thrive on solving problems? Do you love seeing customers satisfied? Then join our vibrant team as a Technical Support Advisor! You'll be the frontline superhero, tackling inquiries (from basic to...

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

**Purpose** Finance Advisor serves as the face of Finance for opportunities or challenges prioritized based on value and risk. They are responsible for the delivery of Finance capability required to support a set of clearly defined business outcomes across multiple activities/assets. **Impact** The Finance Advisor will for a variety of...

**The Role**: **Purpose** Finance Advisor serves as the face of Finance for opportunities or challenges prioritized based on value and risk. They are responsible for the delivery of Finance capability required to support a set of clearly defined business outcomes across multiple activities/assets. **Impact** The Finance Advisor will for a variety of...

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

**Regional Advisor** **OVERALL RESPONSIBILITIES** *** The Regional Advisor will participate and support Cairo-based Export Advisors in the identification and execution of TRADE’s critical interventions that develop the export capacities of Small and Medium Enterprises (SMEs) in several regions, particularly Alexandria/Delta, Suez Canal, and Upper Egypt....

**COMPANY DESCRIPTION** The Sawiris Distinction Scholarship offers high-potential Egyptian students access to premium quality education at local public and private universities in Egypt. Amideast understands that the overall success of the scholarship depends entirely on the success of the students in their respective educational programs and universities....

**NetWitness - Advisor, Technical Account Manager (Italian Speaker)** As one of the most established cybersecurity companies in the world, we at NetWitness are hard at work every day helping our customers and partners better protect their organizations from cyberattacks. Our products and incident response services are used within most large enterprises,...

**ECL Advisor** - US Extracurricular and Leadership Project Advisor: - Non-profit/community service - Entrepreneurship/Start-up’s - Computer Science - Engineering (mechanical, electrical, chemical, etc) - Physics - Biology and Medical Sciences - Law - Performance, Theater, and Fine Arts **Service Expectations**: As a provider of the standard ECL Service,...