Application Support Engineer

We are looking for a dedicated support engineer to ensure that our customers' technical queries are resolved in a timeous and satisfactory manner. To ensure success as a support engineer, you should exhibit extensive experience in providing IT support to customers in a fast-paced setting. Outstanding support engineers combine their IT expertise with...

**Company Description** At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

We are looking for a dedicated senior support engineer to ensure that our customers' technical queries are resolved in a timeous and satisfactory manner. To ensure success as a support engineer, you should exhibit extensive experience in providing IT support to customers in a fast-paced setting. Outstanding support engineers combine their IT expertise with...

**Votre rôle**: **Application Support and Cloud Operations Engineer** **Mission**: **Key tasks and responsibilities**: Within the MAC team, the scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Execute changes and task...

**Position Title: Application Engineer (AE) I**: **Category: FTE**: **Unit / Division / Department / Section: Applications and Value Engineering**: **Location: Egypt**: **Tasks and Responsibilities** Lead-to-Order Phase: - Review and understand all the latest International Standards applicable to Glass fiber composite products. - Review and understand all...

Manage, maintain, and optimize our Linux-based infrastructure, including servers, virtual machines, and containers. - Ensure the reliability, security, and performance of Linux systems through proactive monitoring, troubleshooting, and resolution of issues. - Configure and deploy new Linux systems as per project requirements. - Utilize automation tools such...

**Job Overview** Provides information technology support across a range of products and platforms. **Essential Functions** - Provides a broad range of information technology support activities on multi-platform environments. - Reviews, analyzes, and evaluates break/fix resolutions in regards to different systems operations and networking activity. -...

**Category: FTE**: **Unit / Division / Department / Section**:Applications Value Engineering**: **Location: Egypt**: **_____**: Span of Communication Internal: - AVE GM - Geo-Market Managers of Regional Units - Sales & Market Development VP, GMs, and Managers - Proposal GM, Managers, and Engineers - Project GM, Regional Managers, Managers, and Engineers -...

We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community of more than **80000...

**Company Description** Are you ready to join a dynamic team that's transforming the way small businesses manage their finances? At McLedger, we're not just offering a service; we're providing a lifeline to micro and small-sized enterprises. Our multi-faceted platform is the key to helping these businesses keep their financial records in check, issuing...

**Company Description** Are you ready to join a dynamic team that's transforming the way small businesses manage their finances? At mazeed, we're not just offering a service; we're providing a lifeline to micro and small-sized enterprises. Our multi-faceted platform is the key to helping these businesses keep their financial records in check, issuing...

The Role **Requirements**: **Personal Skills**: - Excellent team player - Good communication, presentation & interpersonal skills - Very Good command of English Technical Skills: - Database - SQL - Linux - DEV/OP - Networking Education: - B.Sc. in any discipline and an advanced degree is a plus. About the company Giza Systems, a leading systems integrator in...

The Role **Requirements**: **Personal Skills**: - Maintain ownership and manage support case from start to finish - Lead technical operations for an innovative - Work on multiple linux OS installations and customer upgrades. - Resolve network with vendor. - Target specific issues and assist with resolution in the Linux/Devops environment. - Train junior...

**Role Overview**: **Key Responsibilities**: - Automate deployment processes using tools such as **Ansible**, **Jenkins**, **Docker**, or **Kubernetes**. - Ensure **zero-downtime deployments** and assist in **disaster recovery planning**. **Required Skills**: - Experience with **CI/CD tools** (e.g., Jenkins, GitLab CI) and version control (Git). -...

**Inside Sales Application Engineer -PRM** The primary responsibility of the Inside Sales Application Engineer will be to provide quote and technical support to the MEA PRM sales channel (direct and representative) during the lead to order cycle with particular focus on aftermarket opportunities. The role is based at Emerson Egypt office, reporting to...

Troubleshoot, diagnose, and resolve performance issues and system incidents related to K2 workflows - Continuously monitor K2 workflows and systems to identify potential problems and resolve them proactively - Work closely with other teams to address system incidents and improve workflow functionality - Maintain thorough documentation of incidents,...

**Business Overview**: **MACDERMID ENTHONE INDUSTRIAL SOLUTIONS** MacDermid Enthone Industrial Solutions is a business unit of Element Solutions Inc (NYSE: ESI). Element Solutions Inc is a leading specialty chemicals company whose businesses supply a broad range of solutions that enhance the products people use every day. **Job Purpose**: Carry out pilot...

**Position**: Technical Support Engineer **Our Story** We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products. At **Arrow ECS **we are at the forefront of new internet security technology, providing businesses...

Log support tickets for issues encountered. - Escalate incidents to Level 2 support teams as necessary. **Personal Skills**: - Ability to convey information clearly and effectively to users and team members. - Aptitude for identifying issues and developing solutions promptly. - Ability to collaborate effectively within a team environment. **Technical...

**Votre rôle**: - Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...