Senior Application Support

**Company Description** At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

We are looking for a dedicated senior support engineer to ensure that our customers' technical queries are resolved in a timeous and satisfactory manner. To ensure success as a support engineer, you should exhibit extensive experience in providing IT support to customers in a fast-paced setting. Outstanding support engineers combine their IT expertise with...

Cairo, Egypt Android Automotive Industry 06/11/2024 Req. VR-108590 **Project description**: Luxoft is the major independent Software Services company world-wide. We deliver professional software products and services in multiple business verticals, especially Automotive. Do you want to be part of a team of innovators, developing a ready-to-use IVI...

The Role **Requirements**: **Personal Skills**: - Maintain ownership and manage support case from start to finish - Lead technical operations for an innovative - Work on multiple linux OS installations and customer upgrades. - Resolve network with vendor. - Target specific issues and assist with resolution in the Linux/Devops environment. - Train junior...

**Role Overview**: **Key Responsibilities**: - Automate deployment processes using tools such as **Ansible**, **Jenkins**, **Docker**, or **Kubernetes**. - Ensure **zero-downtime deployments** and assist in **disaster recovery planning**. **Required Skills**: - Experience with **CI/CD tools** (e.g., Jenkins, GitLab CI) and version control (Git). -...

We are looking for a dedicated support engineer to ensure that our customers' technical queries are resolved in a timeous and satisfactory manner. To ensure success as a support engineer, you should exhibit extensive experience in providing IT support to customers in a fast-paced setting. Outstanding support engineers combine their IT expertise with...

**Votre rôle**: **Application Support and Cloud Operations Engineer** **Mission**: **Key tasks and responsibilities**: Within the MAC team, the scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Execute changes and task...

The Role **Requirements**: Personal Skills - Ability to analyze complex issues and find efficient solutions. - Strong verbal and written communication skills to collaborate effectively with teams and document issues clearly. - Ability to create and maintain organized documentation for technical support and troubleshooting. Technical Skills - Proficiency in...

The Role **Requirements**: Personal Skills - Analytical Thinking Ability to break down complex problems and find efficient solutions - Communication Strong verbal and written communication skills to collaborate with teams and document issues clearly - Documentation Ability to create and maintain clear organized documentation for technical support and...

Envision Employment Solutions is currently looking for a Service Delivery Manager - Applications Support for one of our partners, a global leader in the chemical industry field. **Job Summary**: **Responsibilities**: - 1. Incident and Service Restoration Management - Ensure timely resolution of incidents and restoration of services at L2-L3 levels. -...

Envision Employment Solutions is currently looking for a Service Delivery Manager - Applications Support (SAP and Non-SAP) for one of our partners, a global leader in the chemical industry field. **Job Summary**: **Responsibilities**: - 1. Incident and Service Restoration Management - Ensure timely resolution of incidents and restoration of services at...

**Who We Are** Sirius Support is a fully-remote outsourcing organization that provides customer support across a variety of technology and customer service functions. Our founders have 40 years of combined experience building and leading teams in various fields across various industries and domains. Building Sirius Support has allowed a lifelong dream to...

Cairo, Egypt Android Automotive Industry 02/12/2024 Req. VR-110021 **Project description**: Luxoft is the major independent Software Services company world-wide. We deliver professional software products and services in multiple business verticals, especially Automotive. Do you want to be part of a team of innovators, developing a ready-to-use IVI...

Cairo, Egypt Android Automotive Industry 06/11/2024 Req. VR-108589 **Project description**: Luxoft is the major independent Software Services company world-wide. We deliver professional software products and services in multiple business verticals, especially Automotive. Do you want to be part of a team of innovators, developing a ready-to-use IVI...

**Job Overview** Provides information technology support across a range of products and platforms. **Essential Functions** - Provides a broad range of information technology support activities on multi-platform environments. - Reviews, analyzes, and evaluates break/fix resolutions in regards to different systems operations and networking activity. -...

**Key Responsibilities**: - **Strategic Planning and Development** - Collaborate with senior leadership to ensure technical strategies align with business goals and long-term vision. - **Technology Strategy and Implementation** - Work closely with the CTO and other leaders to develop and execute technology strategies that support the company’s...

Manage large amounts of inquiries via calls and chat “mostly chats” Identify and assess customers’ needs to achieve satisfaction. Diagnosing and repairing faults. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers...

Manage large amounts of inquiries via calls and chat “mostly chats” Identify and assess customers’ needs to achieve satisfaction. Diagnosing and repairing faults. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers...

**Job Description: Mobile Application Developer (Native iOS - Swift, Native Android - Java)** **Experience Required**: 5+ years **Location**: Remote (Aligned with Saudi Time Zone) **Key Responsibilities**: - Collaborate with cross-functional teams to define, design, and ship new features. - Write clean, maintainable, and well-documented code following...

Manage, maintain, and optimize our Linux-based infrastructure, including servers, virtual machines, and containers. - Ensure the reliability, security, and performance of Linux systems through proactive monitoring, troubleshooting, and resolution of issues. - Configure and deploy new Linux systems as per project requirements. - Utilize automation tools such...