Applications Operations Engineer

3 weeks ago


القاهرة, Egypt Giza Systems EG Full time

Log support tickets for issues encountered.
- Escalate incidents to Level 2 support teams as necessary.

**Personal Skills**:

- Ability to convey information clearly and effectively to users and team members.
- Aptitude for identifying issues and developing solutions promptly.
- Ability to collaborate effectively within a team environment.

**Technical Skills**:

- Basic understanding of troubleshooting across various platforms.
- Familiarity with ticketing systems such as Jira and ServiceNow.
- Basic knowledge of SQL for database queries.
- Proficiency in log analysis tools to identify issues.
- Knowledge of Windows and Linux operating systems.

**Job Details**:
Job Location

Cairo, Egypt

Company Industry

Integration

Company Type

Employer (Private Sector)

Job Role

Engineering

Job Division

EBS
Managed Services LoB

Career Level

Mid Career

Residence Location

Egypt



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