Applications Operations Engineer
2 months ago
Log support tickets for issues encountered.
- Escalate incidents to Level 2 support teams as necessary.
**Personal Skills**:
- Ability to convey information clearly and effectively to users and team members.
- Aptitude for identifying issues and developing solutions promptly.
- Ability to collaborate effectively within a team environment.
**Technical Skills**:
- Basic understanding of troubleshooting across various platforms.
- Familiarity with ticketing systems such as Jira and ServiceNow.
- Basic knowledge of SQL for database queries.
- Proficiency in log analysis tools to identify issues.
- Knowledge of Windows and Linux operating systems.
**Job Details**:
Job Location
Cairo, Egypt
Company Industry
Integration
Company Type
Employer (Private Sector)
Job Role
Engineering
Job Division
EBS
Managed Services LoB
Career Level
Mid Career
Residence Location
Egypt
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