Customer Resolution Specialist

Excellent communication skills (written and verbal) - Able to work during site hours and extra time upon request - Internet navigation and troubleshooting skills - Detail oriented - Knowledge of English language (written and verbal) - Motivation to go above and beyond daily work including working directly with Program Managers and Product Managers on...

**Job responsibilities**: - rapid and effective resolution of both retail and corporate clients’ problems, sent to you as requests through the CRM system; - advising clients on all matters concerning bookings and our product; - working in CRM systems and with our internal databases. **Requirements**: - knowledge of **English at Advanced level**:...

We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. **Responsibilities** - Act as Single Point of Contact to...

**The Role**: **Job Purpose**: This job sits within the Customer Operation Journey forming a critical part of the Customer Fulfilment Cycle. The Customer Success Specialist provides high quality frontline support to existing Shell Customers from Order to payment. Customer Operations Specialist drives proactive communications, value-adding interactions, and...

Job Purpose This job sits within the Customer Operation Journey forming a critical part of the Customer Fulfilment Cycle. The Customer Success Specialist provides high quality frontline support to existing Shell Customers from Order to payment. Customer Operations Specialist drives proactive communications, value-adding interactions, and effective issue...

**RSA Resolution Manager** RSA provides trusted identity and access management for 12,000 organizations around the world, managing 25 million enterprise identities and providing secure, convenient access to millions of users. RSA specializes in empowering security-first organizations in financial services, healthcare, energy, technology services, and other...

Company Description **Homzmart** is an eCommerce platform that sells home furniture, goods and also an end to end community connects home professionals with homeowners who can browse home designs, furniture, accessories, and products and also can find reviews, referring professionals, take advice from professionals and read articles about home...

Location: EG- Req ID: 85451- Facility: CAIRO-490- Department: Customer Service Team Turkey-O&P- Division: Olefins and Polyolefins, Refining and Su**Basic Function**: The Customer Service Specialist manages the accurate and timely execution of the order fulfillment process for customers. The jobholder is the main point of contact for all customer related...

**About the Role**: As a customer support specialist, you will work efficiently and optimally through our most critical incidents to drive top experience delivered to our customers through providing accurate resolution. As part of the job, this team will be responsible to handle different requests, communicate and engage with different internal partners to...

At Neo Group, where passion meets purpose! As an employee-focused employer, we take pride in cultivating a dynamic workplace where your growth and well-being are our top priorities. Join us for a rewarding career journey filled with exciting challenges and endless opportunities. Elevate your career with us - your success is our success! Neo Group is...

The Customer Service Specialist manages the accurate and timely execution of the order fulfillment process for customers. The jobholder is the main point of contact for all customer related issues. This encompasses order receipt, customer stock forecasting, and coordination of product and transport availability, timely delivery, documentation, handling of...

Provide strategy and guidance to maximize product adoption and best practice adherence resulting in measurable business impact. - Meet & exceed renewal and expansion forecasts and quotas for existing accounts. - Identify new opportunities and areas for growth and expansion. - Understand Customers’ goals and objectives. - Utilize resources offered by...

**The role of a customer experience (CX) specialist is to ensure that the telesales/customer service agent follows a buyer-centric approach and delivers a smooth, unfragmented and consistent customer experience across all touchpoints and at all stages of the customer journey. A customer experience specialist is responsible for keeping track of customer...

We are looking for an enthusiastic and dedicated customer experience specialist to enhance our customer experiences. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services and collaborate with internal departments to optimize customer services and brand awareness. - Nurturing...

Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

**Customer Solution Analyst** **POSITION SNAPSHOT** Location: Egypt Company: Nestlé Full-time **Main Purpose of Job**: To effectively drive the Perfect Order Cycle Approach to minimize all waste and complexities in the O2C flow being Single Point of Contact for Customers queries, complaints requests. **A Day in the Life**: **_Demand Capture: _** -...

**Job Overview**: The Customer Onboarding Specialist will set up customers for immediate success by facilitating the implementation process for new accounts. As a Customer Onboarding Specialist, you will educate new customers, and ensure smooth adoption of our products and services. Rewaa prioritizes delivering an amazing customer experience and this is the...

Specialist, Customer Services Join us as a Customer Services Specialist on our Product Services team in Cairo to do the best work of your career and make a profound social impact. What you’ll achieve As a Customer Services Analyst, you will be the customer advocate, ensuring complex issues are taken care of quickly and efficiently while providing the...

What we do As the first company from Europe’s leading AI venture studio Merantix, Vara has grown since 2018 to become a 30-member international team. Our diverse team consists of highly motivated and ambitious entrepreneurs, healthcare professionals, and technology experts. To strengthen our team in expanding to Egypt, we are looking for you as a...

**Customs Senior Specialist** The Customs Senior Specialist will take care of different customs compliance matters for the Siemens entities and supporting the implementation of Siemens’ internal tools. Also, he will be liaising closely with local finance, accounting, and tax teams as well as customs clearance brokers. This will include: - Support the...