Operations Lead
3 days ago
**The Opportunity**:
QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most - home to hospital, lab to clinic.
Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.
**Your new role**
The Operations Lead is responsible for improving performance, productivity, efficiency through the implementation of effective methods and strategies and to supervise the Administrative, Purchasing and Logistics teams and ensure the smooth running and efficiency of the department, and is responsible for building the relationships with all external stakeholders like MOH, UPA & Army through visiting and continuous follow up.
**What you'll be doing**
- Responsible for improving performance, productivity, efficiency through the implementation of effective methods and strategies and to supervise the Administrative, Purchasing and Logistics teams and ensure the smooth running and efficiency of the department
- Responsible to manage and deliver the following operations duties by himself or by managing business partner or 3PL provider.
- Collaborate with sales team to create orders and send it to the CS team.
- Collaborate with the CS team Prior the shipping of any shipment, responsible to control, review and approve all the shipments documents related to each shipment before the shipping (eg. But not limited to; Commercial Invoices, COO, AWB, HAWB, Explanation letters) is compliant and correct to Egyptian customs and EDA regulations and the customers contract needs and ask for any extra documents before shipping if needed.
- Give the Ok to ship and inform the Partners or the 3PL.
- Coordinate with UPA and army authority to close any customs payments and get their approval before the shipping process.
- Follow up with the 3PL or the partner on the custom/clearance and any kind of inspection processes till the goods arrive the 3PL or partner warehouse.
- Follow up and control the open orders and arrange the delivery appointments with all customers and coordinate this with the partner or the 3PL provider.
- Communicate with customers point of contact in order to confirm on goods shelf life before delivery.
- Responsible for getting the official and stamped customers receipt (The valued delivery notes) for any and each delivery.
- In case of any goods return, he will be responsible to get official and signed document from the customer showing the reason why the customer rejects the goods. Through the 3PL provider or partner.
- Committed to deliver the goods to each and individual customer based on the UPA/Army orders on time.
- Responsible to prepare a complete file according to the requirements of the UPA /Army and submitted it to the UPA/ Army to get the final COR then give this complete file to finance department (account receivable team) to follow up on the payment.
- Convey any requests from EDA and customs for shipment documents to internal QRC personnel to ensure timely shipments clearance.
- Responsible for getting the pre-shipping approvals and to give Customer Service the shipping go ahead.
- Supervise the transportation and insurance of the goods from the customs to the warehouse and from warehouse to the customers also the insurance inside the warehouse.
- Coordinate with Army Medical Affairs officials in order to clear Army CIP shipments.
- Responsible to send a weekly regular inventory report including the quantities, expiry dates
- Responsible to send a daily report with any future or planned deliveries to the customers.
- Responsible for planning and forecasting of annual run rates to ensure continuous supply and meet customer needs and demands.
- Receives and manage third party procurement requests for internal and external stakeholders.
- Collaborate with Sales, Finance, Customer Service and technical teams in order to match company’s business plan, policies and regulations.
**What you'll need to succeed**
- University Degree required
- Minimum 7 Years of working experience in the role
- Previous experience in working with UPA.
- At least 3 years experience in a leading role in Laboratory Diagnostics
- operations would be ideal
- International work experience is a must.
- SAP experience
- Ability to motivate and inspire.
- Innovative and able to foresee market conditions
- Open to direction and a collaborative work style and commitment to get the job done. Persuasive with detai
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