Operations Lead

3 days ago


مصر, Egypt Sary Full time

At **Sary**, we are reinventing wholesale by providing the best shopping experience from wholesale markets. We help businesses manage their purchases efficiently through operational and technical innovations. Using our platforms, thousands of businesses have access to a wholesale listing from hundreds of suppliers at a convenient cost and service.

**Responsibilities**:

- Manage the day-to-day operations.
- Ensure all the Fulfillment and Logistics operations are running smoothly and effectively.
- Head Last mile, first mile, Middle mile & Fleet teams, own their KPIs & Matrices.
- Ensure Sary has the right capacity at the right time, at all levels “Fleet & Manpower”.
- Lead and initiate all the continuous improvement projects and programs for Logistics, Operations, Fulfilment and Sales teams.
- Manage the 3PLs working with Sary, Controlling and Monitoring their performance to reach the SLA.
- Ensure meeting Customer SLAs and Quality of service.
- Continues flow enhancement on both cost & SLA.
- Manage team organization & hiring the required capacities.
- Manage the day-to-day E-Commerce fulfillment operations.
- Manage everything related to the last-mile delivery cycle, including in-house and 3PLs.
- Maintain and improved last-mile delivery team SLA success ratio and other performance matrices.
- Maintain all HR-related aspects of the last-mile fleet team including hiring.
- Design and own last-mile fleet team compensation and benefits.
- Manage and improve fleet management practices, team and cost of operation.

**Requirements**:

- BS degree in a related field.
- From 4 to 7 years of experience in wholesale distribution or a related industry.
- Excellent knowledge of the Egyptian market's fulfillment, last mile and logistics functions.
- Process-oriented, well-organized with a high level of attention to detail.
- Data-oriented with strong analytical and conceptual skills.
- Team player with strong communication skills with another in-house team.
- Dynamic and able to work in a fast-paced environment.


  • Lead, Operations

    3 weeks ago


    مصر, Egypt اورنچ مصر Full time

    About the job Lead, Operations - ICT **Join Orange Egypt as our Lead, Operations - ICT!** Are you ready to take charge of our technical support and incident management operations? At Orange Egypt, we're seeking a proactive and dynamic individual to lead our team in ensuring the smooth functioning of our ICT infrastructure. Here's what you'll be doing: -...


  • مصر, Egypt Cartona Full time

    **About Cartona**: We are a B2B marketplace. We empower retailers by connecting them to hundreds of wholesalers, suppliers, and producing companies. Our aim is to enable retailers by providing them with easy price comparison, exclusive offers, and a seamless ordering and fulfilment experience through digitizing the traditional trade market. **What we are...


  • مصر, Egypt Cartona Full time

    **About Cartona**: We are a B2B marketplace. We empower retailers by connecting them to hundreds of wholesalers, suppliers and producing companies. Our aim is to enable retailers by providing them with easy price comparison, exclusive offers and seamless ordering and fulfillment experience through digitizing the traditional trade market. **What we are...


  • مصر, Egypt RSA Full time

    **RSA - Privacy Operations Lead** As organizations across the globe transform to meet the rapidly evolving demands of the post-pandemic world, cybersecurity has become the bedrock of today’s digital economy. Nowhere is this more critical than in securing the identities of the employees, external users, and customers that drive the modern digital business....

  • Operation Lead

    3 weeks ago


    مصر, Egypt Orange Business Services Full time

    **About the role**: - Act as level 1 escalation and engage crises management process if needed on that level. - Work with management on team training plan. - Work with management on service acceptance. - Work with management on incident auditing for team members. - Work on preparing Rosters for the team and handle changes through the month. - Ensure...


  • مصر, Egypt Kenvue Full time

    **Commercial Operation Lead-Egypt & Horn of Africa**-2307009939W Description Leading KENVUE Consumer Health commercial agenda in the Horn of Africa subcluster (Libya, Sudan, South Sudan, Djibouti, Ethiopia, Eritrea & Somalia). Responsible for developing and delivering the strategic business plan for this region, while managing the distributors to design...


  • مصر, Egypt GE Gas Power Full time

    **Job Description Summary**: GE Gas Power Welcome to tomorrow's energy—today! Access to affordable, reliable, flexible, and sustainable power is fundamental to modern life. As the world is shifting towards a lower carbon future, GE Gas Power is ready to be your partner in leveraging the role of natural gas for powering the world today and tomorrow....


  • مصر, Egypt Heineken Full time

    People are at the heart of our company. Our success is dependent on having great people, highly motivated to deliver results, guided by a strong sense of purpose. We strive for a best-in-class employee experience powered by digital technologies. To strengthen our People Function, we are creating a regional People Operations Shared Service Centre that...


  • مصر, Egypt Reliance Health Full time

    This role will manage operational systems and processes that support an expanding omni-channel support and customer success function across multiple geographical markets. This role will report to the SVP of Customer Success. You will be Responsible For: - Developing and implementing a strategy, plan, and KPIs for operations and international expansion -...


  • مصر, Egypt AXA Egypt Full time

    **Purpose**: Development and management of all phases of the BCM system which include Business impact analysis, risk assessment and BC plans preparations and approvals by management. Maintain the operations phase of the BCM system, which includes updating the plans and procedures, preparing, testing, and conducting regular drills and exercises for BCM plans,...

  • Head of Operations

    7 days ago


    مصر, Egypt Zeal Full time

    **About Zeal**: Zeal is an innovative Cairo-based technical startup backed by global strategic investors to empower brands with the next generation of payments, loyalty, and AI-powered insights. We provide our merchants with world-class data, analytics & tools to predict consumer behavior using Artificial Intelligence. Merchants can unlock the full potential...

  • Team Lead Operations

    3 weeks ago


    مصر, Egypt Talabat Full time

    When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries...


  • مصر, Egypt Vodafone Full time

    **Role purpose**: **Key accountabilities and decision ownership**: - Manage operations for analytics, visualisation and reporting - Ensure defined operational processes in place - Agree operating model with wider Nucleus team - Drive Nucleus Data Product Operations - Manage Operational Acceptance - Capture operational requirements from Data & Analytics...


  • مصر, Egypt PepsiCo Full time

    **Auto req ID**: 287481BR - Deliver the PR2PO services in CBS with leading practices and policies - Accountable for the PR2PO Operational services: Helpdesk / Service Desk, Quality Check, Content Enablement, Supplier Enablement, Reporting, Tactical Buy, Governance - Manage the PR2PO services to drive improved service, higher quality and lower costs - Manage...


  • مصر, Egypt Majid Al Futtaim Full time

    Majid Al Futtaim Global Solutions invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across...


  • مصر, Egypt HSBC Full time

    -Job description A dynamic, fast paced role in the Corporate Services (CS) team responsible for Operational Management (OM) that requires technical expertise, leadership, excellent stakeholder management and communication. The OM team will drive continuous improvement across the CS structure in areas such as Governance and Risk Control Operations, Change...


  • مصر, Egypt iSchool Full time

    iSchool is a leading EdTech platform that provides online coding and artificial intelligence courses for students aged 6 to 18. As an Operations Team Leader at iSchool, you will play a key role in managing and coordinating the day-to-day operations of our organization. You will lead a team of operations associates, ensuring that all administrative tasks are...

  • Store Lead

    6 days ago


    مصر, Egypt JoS.A.Bank Full time

    **Reports to Store Manager**: As a Store Lead, you are expected to partner with your Store Manager (SM) to provide support in assisting the store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned...

  • Operations Assistant

    3 weeks ago


    مصر, Egypt Inspired Full time

    Inspired Education is the leading global group of premium schools, with a portfolio of over 100 premium private schools spanning six continents which utilise proven educational practices from every corner of the globe, ensuring over 80,000 students receive a world-class learning experience from Kindergarten to Year 13. In addition, we are delighted to be...

  • Operations Manager

    7 days ago


    مصر, Egypt Top Business Human Resources Full time

    **Job Description**: - Plan and supervise the day-to-day running of business Source-to-Pay operations to ensure smooth progress. - Meet and exceed performance goals of the Source-to-Pay portfolio across the region. - Improve key operating metrics - Paid On time, Received on Time, Invoices on Hold, No-PO-No-Pay - Identify key productivity projects to improve...