Hcdx Operations Lead

2 days ago

مصر, Egypt Majid Al Futtaim Full time

**ROLE DESCRIPTION**

**_Title:

- **

**_Job Category:_**
- HCDX Operations Lead_
- Senior Manager_

**_Role Holder (if currently filled):_**

**_Role Archetype:_**
- Vacant_
- Team Leader**_Division/Department:_**

**_Career Level:_**
- GS - Human Capital - HCDX- Management**_Reporting to:_**

**_Location:_**
- VP Human Capital Delivery- Egypt_

**_Managing/Leading (if applicable)_**_:_**

**_Date of last revision:_**
- Off-shore Technical Support Team_

**Role Purpose**:
The role of the HCDX Operations Lead will oversee all aspects of the HC Digital Strategy Implementation and responsible for delivering and supporting most of HC systems in support of business objectives including digital experience and HC transformation. The HCDX Operations Lead will maintain a hands-on role to ensure deadlines are met and key deliverables are always accurate. To lead technical support teams to deliver superior results, while monitoring and identifying any issues to be able to mitigate risk

**Role Details - Key Responsibilities and Accountabilities**:

- **SAP Success Factors**:

- Ensures SAP SF system architecture ranging from SuccessFactors Employee Central, Recruitment, Onboarding, Learning Management, Compensation and Succession Management modules are well maintained and helps business to optimize business processes and increase product utilization.
- Assists in the design, implementation, and supports basic business processes in SAP Success Factors environment.
- Escalates existing issues to the SAP SF Senior Manager as well as contributes to the anticipation of future possible hurdles to enable full utilization of Success Factors.
- Engages with SAP SF Senior Manager to implement system enhancements, resolve system issues, manage integrations, and perform system testing when required
- Ensures all Success Factors Modules configured as per the company policy and changes are well documented and maintained for future reference.
- Assists in the establishment of Success Factors processes and procedures and ensure these are continuously updated and aligned.
- Ensures a consistent service level delivery across all OPCO’s and contributes to new implementations as well as improvements to current processes and system configuration to serve business needs.
- Contributes to business process design, perform system configuration & demonstrations and ensures cutover activities and hyper-care/post-go-live support are aligned with business timelines.
- Gathers insights from internal service reports and the external market to identify continuous improvement opportunities for SuccessFactors
- Leads the team in providing ongoing support and training of end users to ensure effective utilization of SAP SuccessFactors
- Contributes to the design and implementation of powerful reporting tools within Success Factors to enable quick decision making and consistency of approach.

**Payroll System**:

- Assist in the payroll transformation activities as we look to consolidate global payroll systems, harmonize payroll processes and enhance automation.
- Assist the Payroll Senior Manager in the implementation of a scalable infrastructure for reporting and analysis requirements and oversee payroll system architecture ranging from foundation, parameter and transactional data seamlessly flowing across the system through integration, transformation and the development process.
- Optimize business processes and increase product utilization and drive in process improvement initiatives.
- Analyze business requirements and discuss with Payroll System Senior Manager to translate them into system configuration objects and create solutions design for Human Capital Management in compliance with company policy and best practices.
- Ensure a consistent service delivery across all businesses in all countries and lead through their digital implementation programs.
- Assist the Payroll System Senior Manager in optimizing Payroll solutions through unifying the processes across group, using technology where effective, to manage all aspects of executive and high-volume employee information.
- Assist in the generation of different KPIs on key metrics and generate proper dashboards to support key stakeholders on a monthly, quarterly and yearly basis.

**MAF Digital Platform**:

- Assist in the creation and definition of an integrated digital HC ecosystems of technologies (HCMS, Talent Acquisition, Talent Lifecycle, HC admin, Payroll Approval, Compensation Management) with a clearly defined roadmap to optimize business processes.
- Support the initiative to migrate products to new frameworks and processes to improve efficiency and employee experience
- Assist in defining the technical requirements by gathering business requirements through system enhancements, quality control measures to deliver an optimal employee experience.
- Manage data integrity, processes and procedures which includes ensuring privacy standards are met across all platforms and ensure change

  • Hcdx Tower Lead

    7 days ago

    مصر, Egypt Majid Al Futtaim Full time

    Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...

  • Hcdx Tower Lead

    7 days ago

    مصر, Egypt Majid al Futtaim Properties Full time

    Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...

  • Hcdx Senior Associate

    1 week ago

    مصر, Egypt Majid Al Futtaim Full time

    **ROLE SUMMARY** The role of the HCDX Senior Associate will include a seamless delivery of high quality, timely, and accurate administrative and transactional support for the MAF users through MAF ticketing systems. Support scope is limited to answering tickets with medium complexity (recurring issues with non-routine resolving actions) / no configuration...

  • Junior Successfactors Consultant

    2 days ago

    مصر, Egypt Majid al Futtaim Properties Full time

    **BUSINESS INTRODUCTION** Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates,...

  • Hcdx Specialist

    7 days ago

    مصر, Egypt Majid Al Futtaim Full time

    **BUSINESS INTRODUCTION** Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates,...

  • Hcdx Associate

    7 days ago

    مصر, Egypt Majid Al Futtaim Full time

    **BUSINESS INTRODUCTION** Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates,...

  • Talent Performance Specialist

    7 days ago

    مصر, Egypt Majid al Futtaim Properties Full time

    **BUSINESS INTRODUCTION** Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates,...

  • Successfactors Developer

    2 days ago

    مصر, Egypt Majid al Futtaim Properties Full time

    **Role Purpose**: - The role of the SuccessFactors Developer should have the ability to work effectively in a fast-paced environment and handle both planned and unplanned responsibilities. SF HCDX Developer should understand business requirements, configuration, development and assist in testing the solution, provide on-going support. Provide periodical...

  • Successfactors Developer

    2 days ago

    مصر, Egypt Majid Al Futtaim Full time

    **Role Purpose**: The role of the SuccessFactors Developer should have the ability to work effectively in a fast-paced environment and handle both planned and unplanned responsibilities. SF HCDX Developer should understand business requirements, configuration, development and assist in testing the solution, provide on-going support. Provide periodical...

  • Hcdx Project Manager

    7 days ago

    مصر, Egypt Majid Al Futtaim Full time

    **BUSINESS INTRODUCTION** Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates,...

  • Lead, Operations

    4 weeks ago

    مصر, Egypt اورنچ مصر Full time

    About the job Lead, Operations - ICT **Join Orange Egypt as our Lead, Operations - ICT!** Are you ready to take charge of our technical support and incident management operations? At Orange Egypt, we're seeking a proactive and dynamic individual to lead our team in ensuring the smooth functioning of our ICT infrastructure. Here's what you'll be doing: -...

  • Operations Team Lead

    7 days ago

    مصر, Egypt Cartona Full time

    **About Cartona**: We are a B2B marketplace. We empower retailers by connecting them to hundreds of wholesalers, suppliers, and producing companies. Our aim is to enable retailers by providing them with easy price comparison, exclusive offers, and a seamless ordering and fulfilment experience through digitizing the traditional trade market. **What we are...

  • Operations Team Lead

    4 days ago

    مصر, Egypt Shell Full time

    **The Role**: **Where you fit In** Rashpetco/Burullus is a Joint Venture company operating Egypt’s largest gas fields. The JV is the operator of two fields which supplies gas to the National Grid for internal use and to the ELNG Plant adjacent to the field for export. Shell is a major partner in both Rashpetco/Burullus & ELNG. The Operations Support AGM...

  • Technical Operations Lead

    3 days ago

    مصر, Egypt Johnson & Johnson Full time

    Johnson & Johnson is recruiting for a **Technical Operations Lead** located in **Cairo, Egypt.** Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people. Employees of...

  • Operations Lead

    1 week ago

    مصر, Egypt Sary Full time

    At **Sary**, we are reinventing wholesale by providing the best shopping experience from wholesale markets. We help businesses manage their purchases efficiently through operational and technical innovations. Using our platforms, thousands of businesses have access to a wholesale listing from hundreds of suppliers at a convenient cost and...

  • Operations Lead

    5 days ago

    مصر, Egypt QuidelOrtho Full time

    **The Opportunity**: QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers...

  • Operations Team Lead

    2 weeks ago

    مصر, Egypt Cartona Full time

    **About Cartona**: We are a B2B marketplace. We empower retailers by connecting them to hundreds of wholesalers, suppliers and producing companies. Our aim is to enable retailers by providing them with easy price comparison, exclusive offers and seamless ordering and fulfillment experience through digitizing the traditional trade market. **What we are...

  • Sales Operations Team Lead

    2 days ago

    مصر, Egypt Sary Full time

    At Sary, we are reinventing wholesale by providing the best shopping experience from wholesale markets. We help businesses manage their purchases efficiently through operational and technical innovations. Using our platforms, thousands of businesses have access to a wholesale listing from hundreds of suppliers at convenient cost and service. We are looking...

  • Rsa - Privacy Operations Lead

    2 weeks ago

    مصر, Egypt RSA Full time

    **RSA - Privacy Operations Lead** As organizations across the globe transform to meet the rapidly evolving demands of the post-pandemic world, cybersecurity has become the bedrock of today’s digital economy. Nowhere is this more critical than in securing the identities of the employees, external users, and customers that drive the modern digital business....

  • Operation Lead

    4 weeks ago

    مصر, Egypt Orange Business Services Full time

    **About the role**: - Act as level 1 escalation and engage crises management process if needed on that level. - Work with management on team training plan. - Work with management on service acceptance. - Work with management on incident auditing for team members. - Work on preparing Rosters for the team and handle changes through the month. - Ensure...