Female Customer Service Quality Assurance

**Main Responsibilities: - ** - Perform, follow up and maintain target based on transaction quality monitoring and ensure accuracy and effectiveness. - Review, highlight and report process levels gaps and areas of opportunities. - Validate, track and ensure accurate and detailed feedback is uploaded for every monitored transaction. - Observe, perform and...

iSchool is currently seeking a detail-oriented and experienced Sales Quality Assurance specialist to join our team. As a Sales Quality Assurance specialist, you will play a critical role in ensuring the quality of our sales processes and customer interactions. You will be responsible for monitoring and evaluating sales calls, providing feedback and coaching...

We are hiring a Customer Service and Quality Assurance Agent **Responsibilities**: - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions...

Urgently required for one of the biggest Real estate Developer companies in Egypt: **Customer Service specialists (Females and males)** **Responsibilities**: 1-Answer all customer inquiries handle complaints promptly, and provide superior service via phone 2-Follow-up on customer inquiries and complaints that are not fulfilled or solved 3-Maintain simple...

Quality Assurance Specialist **Quality Assurance Specialist, Cairo** Bringing smiles is what we do at TTECfor you and the customer. As a Quality Assurance Specialist working onsite in Cairo, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company...

**Boost Your Career as a Quality Assurance Specialist with Our Growing Team!**: Are you passionate about ensuring the highest standards of quality in customer service? Future Group, a global leader in translation and localization services since 1994, is looking for a meticulous and analytical Quality Assurance Specialist to join our team. With a worldwide...

Dsquares specializes in offering loyalty programs that bring our customers closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to interactive...

**Job Purpose**: - Quality assurance team continuously review and improve the design, performance, and efficiency of process to achieve highest productivity and proficiency levels. **Key Responsibilities**: - Audit on GCS cases, follow up and ensure End to End resolution. - Listen carefully to contact center calls and audit all info provided to...

**About US** Qoyod is a fast-growing technology startup that provides seamless cloud based, state of the art accounting solutions that transform traditional business environments into an integrated technology framework that accelerates accounting operations and empowers accountants to be consultants and effective decision makers. Qoyod has been recognized by...

Testing of systems under development, for providing expert process improvement advice to reduce development defects and provide assurance that risks associated with implementing new systems are accurately quantified and addressed. - Analyse detailed business requirements specifications - Prepare and submit detailed test reports to describe testing - Maintain...

InstaShop, headquartered in Dubai, is the leading online marketplace for supermarkets, pharmacies, pet shops & other businesses in the Middle East. With a young & motivated team & an office resembling the ones of startups in San Francisco, InstaShop is the right company for individuals passionate about adding value within a fast-growing technology...

**About Zeal**: Zeal is addressing the critical challenge of untapped transactional data. At the moment, whenever a transaction is processed on a POS terminal (payment card machine), physical retailers have no idea who the paying customer is, unless they use a loyalty program. Think of when you go to a supermarket and you pay by card, unless you go to a...

**Job description** - Understand, maintain and deploy organizational standard processes and procedures. - Evaluate the adherence of projects' processes and work-products in accordance with Avelabs standard processes. - Coordinate planning and performing quality assurance review audits. - Participate in following up quality findings to ensure their closure. -...

**Duties and Responsibilities**: - Responsible for calibrating, monitoring, and supporting the quality standards between internal and external parties. - Create process documentation/workflows/Work instructions, knowledge articles, and self-service guidance. - Collect and document business requirements for project and process improvement/automation...

Urgent hiring for Female Customer Services position in egypt Work form home she must have previously expresses in customer services must English speaking and writing perfectly basic Salary form 4000 to 6000 kindly please contact 0547067910 -0501073271

Urgent hiring for Female Customer Services position in Egypt she must have previously expresses in customer services must English speaking and writing perfectly basic Salary form 4000 to 6000 kindly please contact 0547067910 -0501073271 Pay: E£4,000.00 - E£6,000.00 per month

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

We are looking for a Quality Assurance Engineer to ensure the quality of our systems. You will be responsible for developing and executing tests to identify issues and improve product quality. **Responsibilities**: - Develop and execute test plans, test cases, and test scripts. - Perform functional, regression, and performance testing. - Identify,...

**Job Description**: As the **Quality Assurance Supervisor **you will be responsible for specifying requirements, execution and evaluation of designs, analysis, development, testing and control of major engineering projects where your creativity and initiative are involved as well as a high level of independent judgment. Exercises technical direction over...

**Do you value quality or quantity? Would you be able to follow, evaluate, and improve the quality standards of a project?** As a Quality Assurance Analyst, you are part of the Operations team, the center of our business. Within the role, you will be a bridge between our agents and clients. You will work to improve the quality of work of agents working on a...