Female Customer Service Quality Assurance

**Main Responsibilities: - ** - Perform, follow up and maintain target based on transaction quality monitoring and ensure accuracy and effectiveness. - Review, highlight and report process levels gaps and areas of opportunities. - Validate, track and ensure accurate and detailed feedback is uploaded for every monitored transaction. - Observe, perform and...

iSchool is currently seeking a detail-oriented and experienced Sales Quality Assurance specialist to join our team. As a Sales Quality Assurance specialist, you will play a critical role in ensuring the quality of our sales processes and customer interactions. You will be responsible for monitoring and evaluating sales calls, providing feedback and coaching...

We are hiring a Customer Service and Quality Assurance Agent **Responsibilities**: - Identify customer needs and help customers use specific features - Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) - Update our internal databases with information about technical issues and useful discussions...

**What will you do?** Performance Monitoring: - Review quality of work performed by staff through live monitoring, Spot the daily issues and come up with solutions to optimize our daily operations in seamless way. Assessment & Reporting: - Uses quality monitoring data management system to compile and track performance at team and individual level....

Quality Assurance Specialist **Quality Assurance Specialist, Cairo** Bringing smiles is what we do at TTECfor you and the customer. As a Quality Assurance Specialist working onsite in Cairo, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company...

**Boost Your Career as a Quality Assurance Specialist with Our Growing Team!**: Are you passionate about ensuring the highest standards of quality in customer service? Future Group, a global leader in translation and localization services since 1994, is looking for a meticulous and analytical Quality Assurance Specialist to join our team. With a worldwide...

Dsquares specializes in offering loyalty programs that bring our customers closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to interactive...

**Job Purpose**: - Quality assurance team continuously review and improve the design, performance, and efficiency of process to achieve highest productivity and proficiency levels. **Key Responsibilities**: - Audit on GCS cases, follow up and ensure End to End resolution. - Listen carefully to contact center calls and audit all info provided to...

Urgently required for one of the biggest Real estate Developer companies in Egypt: **Customer Service specialists (Females and males)** **Responsibilities**: 1-Answer all customer inquiries handle complaints promptly, and provide superior service via phone 2-Follow-up on customer inquiries and complaints that are not fulfilled or solved 3-Maintain simple...

**About US** Qoyod is a fast-growing technology startup that provides seamless cloud based, state of the art accounting solutions that transform traditional business environments into an integrated technology framework that accelerates accounting operations and empowers accountants to be consultants and effective decision makers. Qoyod has been recognized by...

Testing of systems under development, for providing expert process improvement advice to reduce development defects and provide assurance that risks associated with implementing new systems are accurately quantified and addressed. - Analyse detailed business requirements specifications - Prepare and submit detailed test reports to describe testing - Maintain...

InstaShop, headquartered in Dubai, is the leading online marketplace for supermarkets, pharmacies, pet shops & other businesses in the Middle East. With a young & motivated team & an office resembling the ones of startups in San Francisco, InstaShop is the right company for individuals passionate about adding value within a fast-growing technology...

Company Description **Informa PLC is a leading international events, intelligence and scholarly research group.** Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

**Consultancy - Quality Assurance & Quality Control, CFYE Egypt.** **Project Overview and Role**: The Challenge Fund for Youth Employment (CFYE) is a 7-year and €134 million programme funded by the Netherlands Ministry of Foreign Affairs, that aims to create a prosperous future for 230,000 young women and men in the Middle East, North Africa, Sahel & West...

**About Zeal**: Zeal is addressing the critical challenge of untapped transactional data. At the moment, whenever a transaction is processed on a POS terminal (payment card machine), physical retailers have no idea who the paying customer is, unless they use a loyalty program. Think of when you go to a supermarket and you pay by card, unless you go to a...

**Description**: **Project Overview and Role**: The Challenge Fund for Youth Employment (CFYE) is a 7-year and €134 million programme funded by the Netherlands Ministry of Foreign Affairs, that aims to create a prosperous future for 230,000 young women and men in the Middle East, North Africa, Sahel & West Africa and Horn of Africa regions. The Fund will...

**Job description** - Understand, maintain and deploy organizational standard processes and procedures. - Evaluate the adherence of projects' processes and work-products in accordance with Avelabs standard processes. - Coordinate planning and performing quality assurance review audits. - Participate in following up quality findings to ensure their closure. -...

**Duties and Responsibilities**: - Responsible for calibrating, monitoring, and supporting the quality standards between internal and external parties. - Create process documentation/workflows/Work instructions, knowledge articles, and self-service guidance. - Collect and document business requirements for project and process improvement/automation...

**ABOUT US** WHAT WE DO | Our talented teams create tech that connects brands to people via meaningful content that impacts their lives in positive ways. By understanding where the markets are going and where technology fits in; we use our knowledge to identify solutions that boost businesses and shift user experiences. WHY WE’RE DIFFERENT | What makes...

Urgent hiring for Female Customer Services position in egypt Work form home she must have previously expresses in customer services must English speaking and writing perfectly basic Salary form 4000 to 6000 kindly please contact 0547067910 -0501073271