Retention Team Lead

elmenus is a venture-backed food discovery platform with a total of $25M+ in funding based in Egypt. We are building the ultimate food platform that surfaces the best dishes in each city, in a personalized experience, connecting restaurants to the diners most passionate about what they have to offer. We are looking for the smartest, most impactful and...

**Our Client is a Leading Consumer goods and E-Commerce company they are currently seeking a talented and experienced Customer Retention Lead to join our team. As the Customer Retention Lead, you will be responsible for developing and implementing comprehensive customer retention plans through various digital and non-digital channels. Your primary objective...

Our Client is a Leading Consumer goods and E-Commerce cosmetics company they are currently seeking a talented and experienced Customer Retention Manager to join our team. As the Customer Retention Manager, you will be responsible for developing and implementing comprehensive customer retention plans through various digital and non-digital channels. Your...

**AlGooru is hunting for the next generation of Retention talents!** **We’re looking for a Head of Retention** **A bit about us** - Design and implement customer retention strategies to increase loyalty and retain client packages - Analyzing customer behavior and feedback - Building a healthy relationship between AlGooru and the parents/students to...

**Responsibilities**: - Perform personalized retention activities through the phone or physical meetings with bancassurance customers along with inbounds and outbound calls. - Act as the main point of contact for the profitable customers of the assigned portfolio. - Address the customers' concerns/ complains and provide solutions in a timely manner to...

This role is responsible for developing and maintaining Reliance Health’s relationship with corporate clients by ensuring the highest levels of positive customer experience. The role is also responsible for ensuring strong customer retention and the resolution of all client’s administrative issues. - Acting as a primary contact person to key contacts in...

Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the...

AT&T is a leading telecommunications company committed to delivering innovative solutions and exceptional customer experiences. We are dedicated to connecting people with the world around them and providing cutting-edge technologies and services. As a Retention Account Specialist at AT&T, you will have the opportunity to boost your business skills while...

AT&T is a leading telecommunications company committed to delivering innovative solutions and exceptional customer experiences. We are dedicated to connecting people with the world around them and providing cutting-edge technologies and services. As a Retention Account Specialist at AT&T, you will have the opportunity to boost your business skills while...

iSchool is a leading online education platform offering coding and artificial intelligence courses for students aged 6 to 18. We are currently seeking a Growth Lead to join our team. As a Growth Lead at iSchool, you will play a key role in driving the company's growth strategy and execution. You will be responsible for identifying and implementing growth...

**Project** Description**: Developed product is the leading software system in Energy domain covering all aspects of Oil&Gas production from geological exploration to optimization of ongoing production. Our technology solution helps geologists and geophysicists to research, visualize and interpret large volumes of geological data. Our product allows third...

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

**Responsibilities**: - Lead and manage a team of software engineers - Oversee the development and delivery of software solutions - Collaborate with product management and cross-functional teams to define project requirements and scope - Ensure software development best practices are followed - Provide technical guidance and mentorship to team members -...

**Summary** **Responsibilities** - Lead the Customer Support Team to achieve targeted results - Develop strategies to boost customer engagement and satisfaction - Identify possibilities for team improvement and implement effective solutions - Evaluate and improve business processes to enhance customer support - Swiftly and effectively resolve customer...

About the job Lead, Prepaid & Hybrid Segments **Purpose of the job** Retaining the prepaid & hybrid customer base in consumer market. **Duties and responsibilities** - Manage, track and report the overall churn in the consumer personal prepaid market to meet the company targets and achieve the budget. - Understand churn reasons, factors and nature for...

Company Details: Elegant public Services, is an international firm that offers consultancy services to introduce clients to the most suitable immigration/ educational pathways for them and assist in preparing their files to start the process. We also serve our inside Canada clients in various forms to become an integrated citizen. **Responsibilities**: -...

The main purpose of this role is to lead a team of Software Engineers and help delivering business critical projects whilst maintaining high morale, managing the day to day activities in an efficient and professional manner and ensuring all team targets are met as advised by management. Duties and Responsibilities: Utilizing AWS resources...

BlackStone eIT, a leading technology company, is seeking a highly skilled Sitecore Team Lead to join our dynamic team. As a Sitecore Team Lead, you will play a crucial role in leading a team of developers in designing, developing, and implementing Sitecore solutions for our clients. You will be responsible for driving the technical direction, ensuring the...

We are seeking a talented and motivated Software Team Lead to join our dynamic team. As a Software Team Lead, you will be responsible for leading a team of Software Engineers, in addition to developing and maintaining the backend infrastructure of our cloud-based our growing user base and ensure seamless integration with various cloud services. You...

**Responsibilities**: - Determine current staffing needs and produce forecasts - Develop talent acquisition strategies and hiring plans - Lead employment branding initiatives - Lead sourcing initiatives to reachout to - Plan and conduct recruitment and selection processes (interviews, screening calls etc.) - Assist in employee retention and development -...