English Customer Service Agent

We are hiring Telesales agent at Exido Global Solutions **Responsibilities**: - Make outbound calls to potential customers using prepared scripts to introduce company products or services. - Identify and qualify sales opportunities through proactive phone outreach. - Engage prospective customers in meaningful conversations to uncover their needs and...

**Company Description** Teleperformance is a global digital business services company that delivers advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. Our global scale and local presence allow us to support our communities, clients, and the environment. **Role...

Cairo, Al Qāhirah, Egypt Contact CenterJob detailsApplyJob description **Responsibilities**: - Provide accurate, valid, and complete information using the appropriate methods and tools. - Resolve customer complaints and provide suitable solutions and alternatives within the established time limits. - Follow up to ensure resolution and customer...

Work From Home Customer Service Specialist! Are you passionate about helping customers and experienced in the Saudi e-commerce industry? We want YOU! **Position**: Customer Service Chat Specialist **Location**: Remote (Work from Home) **Package**: Attractive Salary + Benefits What We’re Looking For: - Proven experience in customer service within the...

**Role Brief**: **What you will be working on here in Koinz**: - Demonstrating exemplary customer service skills in every interaction and ensuring timely, one-contact resolution with customers. - Managing merchant inquiries and live order operations. - Effectively de-escalating customer issues using empathy and conflict resolution skills. - Utilizing...

**Role Brief**: **What you will be working on here in Koinz**: - Demonstrating exemplary customer service skills in every interaction and ensuring timely, one-contact resolution with customers. - Managing merchant inquiries and live order operations. - Effectively de-escalating customer issues using empathy and conflict resolution skills. - Utilizing...

About NAOS Solutions : NAOS Solutions is a leading provider of call center and customer service solutions, dedicated to enhancing client interactions and operational efficiency for businesses globally. Job Summary : As a Client Acquisition Agent, you will be pivotal in expanding NAOS Solutions’ client base across both the European and USA markets. Your...

Exido global solutions is hiring (Telemarketing agent) US account Fixed shifts & fixed days off Salary up to 15k (Net salary 8k + 5k kip's + unlimited commission ) **Requirements**: English level (B2 - C1) Max age 30 No experience needed Location Degla ,maadi **Job Types**: Full-time, New grad Pay: E£8,000.00 - E£20,000.00 per month

Key Responsibilities - Voice Support: Answer inbound calls and make outbound follow-ups, addressing customer inquiries and resolving issues in a professional and friendly manner. - Chat Support: Engage with customers via live chat, providing immediate assistance and a seamless support experience. Work Location NAOS CX, 21 Misr Helwan Agriculture Rd, Maadi,...

**About Bravo (previously Wasla)**: Bravo builds on the success of Wasla, a leading Egyptian shopping app with over 2 million downloads. Launched in 2019, Wasla empowered shoppers to save on everything from their favorite online brands. In 2022, Contact Financial Holding's $9 million investment fueled Wasla's evolution into Bravo. **Our mission** is to...

**Key Responsibilities**: - Oversee daily operations within the contact center, ensuring adherence to policies and quality standards. - Lead, inspire, and develop a team of agents to deliver exceptional customer service i. - Analyze performance metrics to identify areas for improvement and implement proactive solutions. - Manage customer queries and...

As the Customer Service Team Leader at Mr. Tailor, you will play a pivotal role in delivering a high-quality experience for our customers. This position is ideal for a passionate leader who can inspire a team to meet and exceed customer service expectations in a fast-paced retail fashion environment. The Customer Service Team Leader will oversee daily...

About the job EMAIL & CHAT Non - voice Account We're gearing up to cater to customers from The USA Salary is 16,000 EGP Gross - 13,000 EGP Base - 1,000 EGP attendance bonus - 1,000 EGP KPI's - Up to 1,320 EGP transportation allowance + Social and Medical insurance coverage Fixed Shifts From 7:00PM to 4:00 AM 2 days off per week We are following the...

* Coordinating the bookings with the export department and the factory. - Preparing (PSD) to be sent to the agent or shipping line and follow-up with them until the booking is received. - Coordinating the Shipping process starting from withdrawing the container & follow up with it until the container arrives at the factory, load it, and send the container...

* Coordinating the bookings with the export department and the factory. - Preparing (PSD) to be sent to the agent or shipping line and follow-up with them until the booking is received. - Coordinating the Shipping process starting from withdrawing the container & follow up with it until the container arrives at the factory, load it, and send the container...

Develop and implement effective sales strategies to meet and exceed sales targets. - Monitor sales metrics to ensure goals are met. - Work with marketing teams to plan promotional campaigns aligned with sales targets. - Oversee daily operations of the call center, ensuring high standards of customer service. - Train, coach, and motivate call center agents to...

Tagaddod is currently seeking a dynamic and experienced Call Center Team Leader to join our team. As a Call Center Team Leader, you will be responsible for managing and leading a team of call center agents to ensure high-quality customer service and achieve performance targets. You will play a crucial role in overseeing the day-to-day operations of the call...

Call center in Maadi Technology park English B1 Rotational shifts and off Shift 9 hours including 1 hour break Social and medical insurance 7000 Bouns and profit Grads and Males only Cairo and Giza residents only Pay: Up to E£7,000.00 per month

Call center in Maadi Technology park English B1 Rotational shifts and off Shift 9 hours including 1 hour break Social and medical insurance 8000 (6400 basic +1600 kpis) Bouns and profit Grads and Males only Cairo and Giza residents only Pay: Up to E£8,000.00 per month

**Job Summary**: **Key Responsibilities**: - **Customer Engagement**: Proactively reach out to potential and existing customers to inform them of new products, services, or special promotions. - **Relationship Building**: Develop and maintain positive relationships with customers by listening to their needs and providing tailored solutions. - **Issue...