English Customer Service Agent

We are hiring Telesales agent at Exido Global Solutions **Responsibilities**: - Make outbound calls to potential customers using prepared scripts to introduce company products or services. - Identify and qualify sales opportunities through proactive phone outreach. - Engage prospective customers in meaningful conversations to uncover their needs and...

Cairo, Al Qāhirah, Egypt Contact CenterJob detailsApplyJob description **Responsibilities**: - Provide accurate, valid, and complete information using the appropriate methods and tools. - Resolve customer complaints and provide suitable solutions and alternatives within the established time limits. - Follow up to ensure resolution and customer...

Work From Home Customer Service Specialist! Are you passionate about helping customers and experienced in the Saudi e-commerce industry? We want YOU! **Position**: Customer Service Chat Specialist **Location**: Remote (Work from Home) **Package**: Attractive Salary + Benefits What We’re Looking For: - Proven experience in customer service within the...

**Role Brief**: **What you will be working on here in Koinz**: - Demonstrating exemplary customer service skills in every interaction and ensuring timely, one-contact resolution with customers. - Managing merchant inquiries and live order operations. - Effectively de-escalating customer issues using empathy and conflict resolution skills. - Utilizing...

Exido global solutions is hiring (Telemarketing agent) US account Fixed shifts & fixed days off Salary up to 15k (Net salary 8k + 5k kip's + unlimited commission ) **Requirements**: English level (B2 - C1) Max age 30 No experience needed Location Degla ,maadi **Job Types**: Full-time, New grad Pay: E£8,000.00 - E£20,000.00 per month

About NAOS Solutions : NAOS Solutions is a leading provider of call center and customer service solutions, dedicated to enhancing client interactions and operational efficiency for businesses globally. Job Summary : As a Client Acquisition Agent, you will be pivotal in expanding NAOS Solutions’ client base across both the European and USA markets. Your...

**About Bravo (previously Wasla)**: Bravo builds on the success of Wasla, a leading Egyptian shopping app with over 2 million downloads. Launched in 2019, Wasla empowered shoppers to save on everything from their favorite online brands. In 2022, Contact Financial Holding's $9 million investment fueled Wasla's evolution into Bravo. **Our mission** is to...

**Key Responsibilities**: - Oversee daily operations within the contact center, ensuring adherence to policies and quality standards. - Lead, inspire, and develop a team of agents to deliver exceptional customer service i. - Analyze performance metrics to identify areas for improvement and implement proactive solutions. - Manage customer queries and...

As the Customer Service Team Leader at Mr. Tailor, you will play a pivotal role in delivering a high-quality experience for our customers. This position is ideal for a passionate leader who can inspire a team to meet and exceed customer service expectations in a fast-paced retail fashion environment. The Customer Service Team Leader will oversee daily...

About the job EMAIL & CHAT Non - voice Account We're gearing up to cater to customers from The USA Salary is 16,000 EGP Gross - 13,000 EGP Base - 1,000 EGP attendance bonus - 1,000 EGP KPI's - Up to 1,320 EGP transportation allowance + Social and Medical insurance coverage Fixed Shifts From 7:00PM to 4:00 AM 2 days off per week We are following the...

* Coordinating the bookings with the export department and the factory. - Preparing (PSD) to be sent to the agent or shipping line and follow-up with them until the booking is received. - Coordinating the Shipping process starting from withdrawing the container & follow up with it until the container arrives at the factory, load it, and send the container...

* Coordinating the bookings with the export department and the factory. - Preparing (PSD) to be sent to the agent or shipping line and follow-up with them until the booking is received. - Coordinating the Shipping process starting from withdrawing the container & follow up with it until the container arrives at the factory, load it, and send the container...

Call center in Maadi Technology park English B1 Rotational shifts and off Shift 9 hours including 1 hour break Social and medical insurance 7000 Bouns and profit Grads and Males only Cairo and Giza residents only Pay: Up to E£7,000.00 per month

Call center in Maadi Technology park English B1 Rotational shifts and off Shift 9 hours including 1 hour break Social and medical insurance 8000 (6400 basic +1600 kpis) Bouns and profit Grads and Males only Cairo and Giza residents only Pay: Up to E£8,000.00 per month

Develop and implement effective sales strategies to meet and exceed sales targets. - Monitor sales metrics to ensure goals are met. - Work with marketing teams to plan promotional campaigns aligned with sales targets. - Oversee daily operations of the call center, ensuring high standards of customer service. - Train, coach, and motivate call center agents to...

Tagaddod is currently seeking a dynamic and experienced Call Center Team Leader to join our team. As a Call Center Team Leader, you will be responsible for managing and leading a team of call center agents to ensure high-quality customer service and achieve performance targets. You will play a crucial role in overseeing the day-to-day operations of the call...

**Job Summary**: **Key Responsibilities**: - **Customer Engagement**: Proactively reach out to potential and existing customers to inform them of new products, services, or special promotions. - **Relationship Building**: Develop and maintain positive relationships with customers by listening to their needs and providing tailored solutions. - **Issue...

Be an Integral Part of Our Team as a Call Center Real-Time Manager at Future Group! Future Group, a leader in translation and localization services since 1994, is seeking a dedicated Real-Time Manager for our call center operation. With a presence across North & Latin America, Asia, Europe, and MEA, we offer a thriving environment for career advancement and...

Job Summary: Key Responsibilities: - Customer Engagement: Proactively reach out to potential and existing customers to inform them of new products, services, or special promotions. - Relationship Building: Develop and maintain positive relationships with customers by listening to their needs and providing tailored solutions. - Issue Resolution: Address and...

**Job Title**: Customer Outreach Specialist (International Accounts) **Job Summary**: **Key Responsibilities**: - **Customer Engagement**: Proactively reach out to potential and existing customers to inform them of new products, services, or special promotions. - **Relationship Building**: Develop and maintain positive relationships with customers by...