Non-voice Customer Service

Non-Voice Customer Service Work Location: Maadi, Cairo Package: up to 16,320 Gross (13,200 Net) EGP - Base Salary: 13,000 EGP - Attendance bonus: 1,000 EGP - KPI bonus: 1,000 EGP - Transportation allowance: 1,320 EGP + Social and Medical insurance Shift: Fixed from 07:00 PM to 04:00 AM Subject to changes due to business need 2 Days off per week,...

Work From Home Customer Service Specialist! Are you passionate about helping customers and experienced in the Saudi e-commerce industry? We want YOU! **Position**: Customer Service Chat Specialist **Location**: Remote (Work from Home) **Package**: Attractive Salary + Benefits What We’re Looking For: - Proven experience in customer service within the...

About us: Convertedin is a marketing operating system for e-Commerce. It utilizes data and shoppers' insights to create personalized multi-channel marketing that boosts customer engagement and maximizes their return on their marketing budget by leveraging artificial intelligence capabilities. Convertedin has helped more than 800 e-Commerce worldwide. Our...

As the Customer Service Team Leader at Mr. Tailor, you will play a pivotal role in delivering a high-quality experience for our customers. This position is ideal for a passionate leader who can inspire a team to meet and exceed customer service expectations in a fast-paced retail fashion environment. The Customer Service Team Leader will oversee daily...

**Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...

Cairo, Al Qāhirah, Egypt Contact CenterJob detailsApplyJob description **Responsibilities**: - Provide accurate, valid, and complete information using the appropriate methods and tools. - Resolve customer complaints and provide suitable solutions and alternatives within the established time limits. - Follow up to ensure resolution and customer...

Call center in Maadi Technology park Rotational shifts and off Shift 9 hours including 1 hour break Social and medical insurance 8000 (6400 basic +1600 kpis) Bouns and profit Grads and Males only Cairo and Giza residents only Pay: Up to E£8,000.00 per month

Call center in Maadi Technology park English B1 Rotational shifts and off Shift 9 hours including 1 hour break Social and medical insurance 7000 Bouns and profit Grads and Males only Cairo and Giza residents only Pay: Up to E£7,000.00 per month

Call center in Maadi Technology park English B1 Rotational shifts and off Shift 9 hours including 1 hour break Social and medical insurance 8000 (6400 basic +1600 kpis) Bouns and profit Grads and Males only Cairo and Giza residents only Pay: Up to E£8,000.00 per month

**Job Summary**: **Key Responsibilities**: - **Customer Engagement**: Proactively reach out to potential and existing customers to inform them of new products, services, or special promotions. - **Relationship Building**: Develop and maintain positive relationships with customers by listening to their needs and providing tailored solutions. - **Issue...

Job Summary: Key Responsibilities: - Customer Engagement: Proactively reach out to potential and existing customers to inform them of new products, services, or special promotions. - Relationship Building: Develop and maintain positive relationships with customers by listening to their needs and providing tailored solutions. - Issue Resolution: Address and...

**Job Title**: Customer Outreach Specialist (International Accounts) **Job Summary**: **Key Responsibilities**: - **Customer Engagement**: Proactively reach out to potential and existing customers to inform them of new products, services, or special promotions. - **Relationship Building**: Develop and maintain positive relationships with customers by...

**Job Overview** - Conduct market research to find answers about consumer requirements, habits, and trends - Identify prospects, set appointments, make effective qualifying sales calls, and manage after sale services cycle to close new business in all service categories - Make appointments with the company's customers to discuss company's services catalog -...

**Job Title**: Account Engagement Specialist - Customer Acquisition **Job Summary**: **Key Responsibilities**: - **Customer Engagement**: Initiate contact with prospects, establish a strong first impression, and build interest in the company’s products and services. - **Sales Collaboration**: Work closely with the sales team to transition qualified...

Job Summary: Key Responsibilities: - Customer Engagement: Initiate contact with prospects, establish a strong first impression, and build interest in the company’s products and services. - Sales Collaboration: Work closely with the sales team to transition qualified leads, sharing key insights and preparing the account for a smooth handoff. - CRM...

Chefaa is a leading digital health platform in Egypt and the MENA region, providing customers with the convenience of ordering pharmaceutical and non-pharmaceutical products online and getting them delivered straight to their doorstep. Our mission is to improve accessibility to healthcare services, and we strive to make positive impacts on our clients'...

**Job description** - Receive end-user calls - Log the end-user calls through the customer’s internal ticketing system - Acting as the single point of communication for users & the IT department for all IT-related requests. - Answer emergency and non-emergency calls from 09:00am to 10:00pm and document important information. In addition, dispatch the...

**Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...

**Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...

**Key Responsibilities**: - **Technical Consultation**: - Engage with prospective clients to understand their technical requirements and business challenges. - Provide expert advice on how the company’s products or services can address those needs. - Develop and present tailored solutions that align with client requirements. - **Product Demonstrations...