English Customer Service
3 weeks ago
Cairo, Al Qāhirah, Egypt
Contact CenterJob detailsApplyJob description
**Responsibilities**:
- Provide accurate, valid, and complete information using the appropriate methods and tools.
- Resolve customer complaints and provide suitable solutions and alternatives within the established time limits.
- Follow up to ensure resolution and customer satisfaction.
- Maintain detailed records of customer interactions, process customer accounts, and manage documentation.
- Communicate and coordinate with colleagues as necessary.
- Continuously strive to improve the customer experience by identifying and addressing customer needs.
Job requirements
- Fluency in English (written and spoken) is essential.
- 1-2 years of experience in a customer service role.
- Excellent communication and interpersonal skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Strong problem-solving skills and attention to detail.
If you are a proactive communicator with excellent written communication skills and a passion for helping others, we would love to hear from you. Join NAOS Solutions and be part of a dynamic team dedicated to delivering outstanding customer service.
Pay: E£11,000.00 - E£16,000.00 per month
-
English Customer Services
2 weeks ago
المعادي, Egypt Naos Solutions Full timeJoin Our Team as a Banking Call Center Agent! Morning Shifts! Prime Work Location: Heart of Maadi, Cairo Shift Timing: Rotational Morning Shifts (8:00 AM to 5:00 PM) or (9:00 AM to 6:00 PM) Are you passionate about customer service and looking to be part of a prestigious organization? We are currently hiring enthusiastic and fluent English-speaking...
-
Customer Service
3 weeks ago
المعادي, Egypt outhyre Full timeWork From Home Customer Service Specialist! Are you passionate about helping customers and experienced in the Saudi e-commerce industry? We want YOU! **Position**: Customer Service Chat Specialist **Location**: Remote (Work from Home) **Package**: Attractive Salary + Benefits What We’re Looking For: - Proven experience in customer service within the...
-
English Customer Service Agent
4 weeks ago
المعادي, Egypt Brassbell For Hospitality Full timeCONCENTRIX ENGLISH Job Details: - Nature of work: Call Center - Benefits: - Salary: 18K Gross - Paid training - Medical and Social insurance - Transportation Provided (door-to-door For Females After 10 pm) - Requirements: - Fluent English At least B2 - Flexibility with the rotational shifts - Graduates only **Working conditions**: - 5 working days ( 2...
-
English Customer Service Representative
3 weeks ago
المعادي, Egypt naos solutions Full timeKey Responsibilities - Voice Support: Answer inbound calls and make outbound follow-ups, addressing customer inquiries and resolving issues in a professional and friendly manner. - Chat Support: Engage with customers via live chat, providing immediate assistance and a seamless support experience. Work Location NAOS CX, 21 Misr Helwan Agriculture Rd, Maadi,...
-
Chat/email/voice English Customer Service
1 week ago
المعادي, Egypt naos solutions Full timePrevious Experience in a US Account is a must Key Responsibilities - Voice Support: Answer inbound calls and make outbound follow-ups, addressing customer inquiries and resolving issues in a professional and friendly manner. - Chat Support: Engage with customers via live chat, providing immediate assistance and a seamless support experience. Work...
-
Customer Service Team Leader
3 weeks ago
المعادي, Egypt Mr tailor Full timeAs the Customer Service Team Leader at Mr. Tailor, you will play a pivotal role in delivering a high-quality experience for our customers. This position is ideal for a passionate leader who can inspire a team to meet and exceed customer service expectations in a fast-paced retail fashion environment. The Customer Service Team Leader will oversee daily...
-
English C1 Customer Support Representatives
1 week ago
المعادي, Egypt QuickfirmX Full time**Responsibilities**: - Provide accurate information and resolve issues while maintaining service quality. - Follow company policies and escalation procedures when necessary. - Work collaboratively within the team to ensure customer satisfaction. **Job Details**: - **Location**: On-site in Maadi - **Salary Package**: 18,000 EGP - **Training**: Starting...
-
Customer Service
3 weeks ago
المعادي, Egypt Xceed Contact Center Full timeXceed is Now hiring English speakers for new account with salary 8000 Gross + Bonus and profit share: Grads only can apply. Rotational shifts 24/7 with 2 days off rotational. Males only. Max age 35 Cairo and Giza residents only. Social and Medical insurance. Location Maadi Technology park Transportation provided for overnight shifts. Overnight...
-
Non-voice Customer Service
1 week ago
المعادي, Egypt Naos Solutions Full timeAbout the job EMAIL & CHAT Non - voice Account We're gearing up to cater to customers from The USA Salary is 16,000 EGP Gross - 13,000 EGP Base - 1,000 EGP attendance bonus - 1,000 EGP KPI's - Up to 1,320 EGP transportation allowance + Social and Medical insurance coverage Fixed Shifts From 7:00PM to 4:00 AM 2 days off per week We are following the...
-
المعادي, Egypt NAOS Solutions Full timeKey Responsibilities - Voice Support: Answer inbound calls and make outbound follow-ups, addressing customer inquiries and resolving issues in a professional and friendly manner. - Chat Support: Engage with customers via live chat, providing immediate assistance and a seamless support experience. Work Location NAOS CX, 21 Misr Helwan Agriculture Rd, Maadi,...
-
Customer Service Representative
3 weeks ago
المعادي, Egypt QuickfirmX Full time**Customer Service Representative - French Speakers (Travel Account)** **Location**: Maadi, Cairo, Egypt **Salary**: Up to 23,000 EGP net **Benefits**: Medical and social insurance, 2 days off per week, career development opportunities QuickfirmX is looking for **French-speaking customer service representatives** to join a leading international company in...
-
Customer Service Representative
3 weeks ago
المعادي, Egypt QuickfirmX Full time**Customer Service Representative - German Speakers (Travel Account)** **Location**: Maadi, Cairo, Egypt **Salary**: Up to 30,000 EGP net **Benefits**: Medical and social insurance, 2 days off per week **Industry**: Travel and Tourism **Requirements**: - Fluent in German (C1 or higher) - Bilingual account requires English (minimum B1) - Graduates...
-
Customer Service Representative
2 weeks ago
المعادي, Egypt Xceed Contact Center Full timeCall center in Maadi Technology park English B1 Rotational shifts and off Shift 9 hours including 1 hour break Social and medical insurance 7000 Bouns and profit Grads and Males only Cairo and Giza residents only Pay: Up to E£7,000.00 per month
-
Customer Service Representative
3 weeks ago
المعادي, Egypt Xceed Contact Center Full timeCall center in Maadi Technology park English B1 Rotational shifts and off Shift 9 hours including 1 hour break Social and medical insurance 8000 (6400 basic +1600 kpis) Bouns and profit Grads and Males only Cairo and Giza residents only Pay: Up to E£8,000.00 per month
-
Customer Experience Agent
5 days ago
المعادي, Egypt koinz Full time**Role Brief**: **What you will be working on here in Koinz**: - Demonstrating exemplary customer service skills in every interaction and ensuring timely, one-contact resolution with customers. - Managing merchant inquiries and live order operations. - Effectively de-escalating customer issues using empathy and conflict resolution skills. - Utilizing...
-
Customer Outreach Specialist
4 weeks ago
المعادي, Egypt Softtrend Full time**Job Summary**: **Key Responsibilities**: - **Customer Engagement**: Proactively reach out to potential and existing customers to inform them of new products, services, or special promotions. - **Relationship Building**: Develop and maintain positive relationships with customers by listening to their needs and providing tailored solutions. - **Issue...
-
Customer Outreach Specialist
3 weeks ago
المعادي, Egypt SoftTrend Company Full time**SoftTrend **is hiring Now**:Customer Outreach Specialist (International Accounts)** **Job Summary**: **Key Responsibilities**: - Customer Engagement: Proactively reach out to potential and existing customers to inform them of new products, services, or special promotions. - Relationship Building: Develop and maintain positive relationships with customers...
-
المعادي, Egypt NAOS Solutions Full time**Join Our Team as a Banking Call Center Agent!** **Morning Shifts!** **Prime Work Location: Heart of Maadi, Cairo** **Shift Timing: Rotational Morning Shifts (8:00 AM to 6:00 PM)** **Are you passionate about customer service and looking to be part of a prestigious organization?** We are currently hiring enthusiastic and **fluent English-speaking**...
-
Customer Outreach Specialist
1 week ago
المعادي, Egypt Softtrend Full timeJob Summary: Key Responsibilities: - Customer Engagement: Proactively reach out to potential and existing customers to inform them of new products, services, or special promotions. - Relationship Building: Develop and maintain positive relationships with customers by listening to their needs and providing tailored solutions. - Issue Resolution: Address and...
-
Customer Outreach Specialist
2 weeks ago
المعادي, Egypt SoftTrend Company Full time**Job Title**: Customer Outreach Specialist (International Accounts) **Job Summary**: **Key Responsibilities**: - **Customer Engagement**: Proactively reach out to potential and existing customers to inform them of new products, services, or special promotions. - **Relationship Building**: Develop and maintain positive relationships with customers by...