English Customer Service

3 weeks ago


المعادي, Egypt NAOS Solutions Full time

Cairo, Al Qāhirah, Egypt

Contact CenterJob detailsApplyJob description

**Responsibilities**:

- Provide accurate, valid, and complete information using the appropriate methods and tools.
- Resolve customer complaints and provide suitable solutions and alternatives within the established time limits.
- Follow up to ensure resolution and customer satisfaction.
- Maintain detailed records of customer interactions, process customer accounts, and manage documentation.
- Communicate and coordinate with colleagues as necessary.
- Continuously strive to improve the customer experience by identifying and addressing customer needs.

Job requirements
- Fluency in English (written and spoken) is essential.
- 1-2 years of experience in a customer service role.
- Excellent communication and interpersonal skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Strong problem-solving skills and attention to detail.

If you are a proactive communicator with excellent written communication skills and a passion for helping others, we would love to hear from you. Join NAOS Solutions and be part of a dynamic team dedicated to delivering outstanding customer service.

Pay: E£11,000.00 - E£16,000.00 per month



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