Inside Sales Engineer
3 days ago
**Job Summary**
**Responsibilities**:
- Prepare and send customer quotations that are on time, technically accurate, commercially verified, and offer the best all-around solution.
- Drive for On-Time Delivery of quotes submission
- Drive 1-1-X (One day to quote, one day to load and deliver as per customer request date) to exceed customers’ expectations (meet and exceed Gold Standards)
- Answer customer questions, both technical and commercial.
- Maintain accurate and complete records in CRM, OCM, Oracle, and other tools as required.
- Provide product
- and internal customers related to the quotes in progress.
- Communicate with manufacturing locations for queries regarding lead-time, specials, etc.
- Attend meetings with customers and/or field sales and sales meetings when needed
- Ensure that all technical information communicated is complete, accurate, and timely.
- Support Order Execution to ensure that purchase orders are commercially and technically clean and accurate, and to resolve any technical-related issues that occur during the order cycle.
- Pro-active management of personal quote backlog in accordance with the agreed procedures.
- Get involved in process improvements, including identifying issues, bottlenecks, etc., and suggesting possible solutions in a timely manner
- Conduct Due Diligence, Legal and Commercial compliance approval process in collaboration with the Checkpoint Champion
- Attend relevant technical and commercial training as required to maintain a high level of product and process knowledge, including new products as and when released.
- Adhere to local and international Emerson Trade Compliance and Quality Management procedures, as well as the Emerson Ethics policy, with respect to all business activities
- Adhere to Emerson’s commitment to Environment, Health & Safety as a core business value
- Other responsibilities as required
**Basic Qualifications**
- Bachelor’s degree in engineering preferably Electronics or Instrumentation.
- Minimum 3 years experience in an inside sales role
- Interpersonal communication skills
- Strong problem-solving capabilities.
- Motivated & Effective in quick actions
- Good collaborator
- Ability to work well under pressure.
- Has worked with teams in remote locations.
**Preferred Qualifications**
- Worked in CRM software.
- Previously worked on Oracle software
- SMART Goal setting skills
**KFLA Competencies**
- Action Oriented
- Customer Focus
- Nimble Learning
- Plans and Aligns
- Collaborates
**Health & Safety**
Recognize and accept HSE Roles & Responsibilities as defined in Emerson’s Company Procedures.
- Ensure effective leadership in HSE, leading by example and setting the direction for a successful health and safety program and creating a foundation for a positive safety culture.
- Discuss Health and Safety first or at least early on the agenda of every meeting.
- Ensure effective management of HSSE risks and impacts. Report all hazards, incidents and Near Misses in line with the MEA Emerson HSE incident policy. Active involvement in the investigation of accidents, near misses, incidents and ill health where required.
- Conduct all HSE training assigned to you as an employee
- 100% utilization of the Emerson Safety App.
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