German Speaking

4 weeks ago


مصر, Egypt United Call Centers Kft Full time

United Call Centers is a global leader in providing multilingual call center services using an at-home workforce. We provide OmniChannel Front Office BPO services globally with Proficient Speakers in various languages and we are currently looking for talented, native German speaking individuals for our international team. Would like to be a part of a successful team where you can grow your carrier? If yes, then we are looking for you

Tasks and responsibilities (depending on project):

- Present, promote products/services using solid arguments to prospective customers generating new leads.
- Handle customer inquiries
- Establish, develop and maintain positive business and customer relationships
- Reach out to customer leads
- Conduct survey calls and targeted inquiries
- Achieve agreed upon sales targets and outcomes within schedule
- Coordinate sales effort with team members and other departments
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Keep abreast of best practices and promotional trends
- Continuously improve through feedback

Agent Requirements:

- Native German (Atleast C2 equivalent) and fluent English language knowledge
- 1-2 years of sales experience or customer service experience
- Excellent written and spoken communication skills
- Positive and kind attitude
- Service-oriented thinking and acting
- Ability to work 6-8 hours a day

Payment: Will be discussed per project dependent on prior experience and language skills.

Work Environment Requirements:

- Quiet workplace (tasks are delivered from the comfort of the agent’s home)
- USB Headset (separate microphone and loudspeakers are not good enough to manage calls)
- Computer or Laptop with Windows operating system (Windows 8 or above) and
- Broadband internet connection (mobile internet is not good enough to manage calls)

**Job Types**: Full-time, Part-time, Contract
Part-time hours: 30-40 per week

COVID-19 considerations:
Home office / Remote work



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