German Speaking Customer Service Advisor

3 weeks ago


مصر, Egypt Webhelp Greece Full time

Why join us

Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Webhelp Greece and use your communications skills in **German**.

No two days will be the same as you’ll provide valuable and memorable experiences to a wide range of customers for some of the world’s best brands.

**What you’ll be doing**:

- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/customer service team targets and call-handling quotas
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies

**Requirements**:

- Proven customer support experience or experience as a client service representative
- Fluent in **German**:

- Good level of English
- Strong focus on customer needs and understanding of how customers can behave
- Strong communication, problem-solving and active listening skills
- Strong written skills
- Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment
- Sense of ownership and pride in your performance and its impact on the company’s success

**What we offer**:

- Full Relocation Support (including flights, accommodation & transportation)
- Indefinite contract
- Competitive remuneration package (14 Salaries/year)
- 10% monthly performance bonus
- Daily meal voucher in Up Hellas Mastercard
- Private health insurance + Dental Care
- Opportunities for international Career through the Webhelp International Mobility program
- A challenging working environment
- Employee events
- Free gym, well-being activities, and a rooftop cinema with Acropolis views
- Enjoy with your co-workers your lunch break at our new Restaurant
- You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community._
- Please note that non-EU residents must have a valid work permit in Greece to be considered for employment._
- **Webhelp Hellas is an equal opportunity employer**_
- **Webhelp considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.**_

**Job Types**: Full-time, Permanent

**Language**:

- German (required)



  • مصر, Egypt Webhelp Full time

    **Customer Service/Support** **Location** - Cairo, Egypt*** Job Title: Customer Service/Technical Support Advisor - German - Alexandria - 2024 **Job Description**: Due to our incredible growth, we’re looking for Customer Service Advisors with German language skills to help us deliver exceptional customer experiences for some of the world’s biggest and...


  • مصر, Egypt IGT Solutions Full time

    **Position: Customer Care Agent (German-Speaking)** **Location: Cairo, Egypt** **Summary**: We are looking for a skilled and customer-oriented German-Speaking Customer Care Agent to join our dedicated customer care team. As a Customer Care Agent, you will be the first point of contact for our customers, providing assistance and resolving their inquiries...


  • مصر, Egypt Foundever Full time

    **About Foundever** Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...


  • مصر, Egypt NAOS Solutions Full time

    NAOS CX is seeking a highly motivated and customer-oriented individual to join our Customer Service department as a **Bilingual German/English Customer Service Representative**. In this role, you will be responsible for providing exceptional customer support to our German-speaking clients. **Key Responsibilities**: - Respond to customer inquiries and...


  • مصر, Egypt Neo Group Full time

    At Neo Group, where passion meets purpose! As an employee-focused employer, we take pride in cultivating a dynamic workplace where your growth and well-being are our top priorities. Join us for a rewarding career journey filled with exciting challenges and endless opportunities. Elevate your career with us - your success is our success! Neo Group is...


  • مصر, Egypt PK Global Full time

    Job Title: Customer Service/ Technical Support Advisor - Cairo > 6th of October **Job Description**: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding...


  • مصر, Egypt NAOS Solutions Full time

    NAOS CX seeks motivated and customer-focused individuals to join their **team as bilingual German/English customer service representatives**. You will provide exceptional customer support to our German-speaking clients in this role. You will work with products recommended by Professional athletes and health experts, including high-quality vitamins, minerals,...


  • مصر, Egypt Webhelp Full time

    **Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Customer Service/ Technical Support Advisor - Cairo > 6th of October **Job Description**: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer...

  • Customer Service

    3 weeks ago


    مصر, Egypt Webhelp Full time

    **Customer Service/Support** *** Job Title: Customer Service - German **Job Description**: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's...


  • مصر, Egypt Nok Human Capital Full time

    NOK is hiring Outbound **German Bilingual **Customer service Agents **Requirements**: - B2-C1 German and English - Grads, Undergrads, Gapyears and Foreigners - Excellent communication skills. - Flexible with overnight shift. **Working conditions**: - Location: Maadi Technology Park - 2 days off rotational - 9 working hours including 1 hour...


  • مصر, Egypt Pexly Full time

    Join our fast growing company as a **Content moderator / Customer Support Specialist** with **German C1 + English B2** language skills. You will verify ads on a German big marketplace with diverse of goods and services focused on dating&erotic content. If you are looking for an exciting job that requires attention and accuracy, this job is waiting for...


  • مصر, Egypt Foundever Full time

    **About Foundever** Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...


  • مصر, Egypt Foundever Full time

    **About Foundever** Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...


  • مصر, Egypt PK Global Full time

    Job Title: Customer Service/ Technical Support Advisor - Hurghada **Job Description**: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product...


  • مصر, Egypt Etisal International Full time

    **Role Description** This is a full-time on-site role for a Customer Service Executive (German Language). The Customer Service Executive will be responsible for providing customer support to German-speaking clients, ensuring customer satisfaction, managing customer service processes, and maintaining strong interpersonal relationships with customers. The...


  • مصر, Egypt NAOS Solutions Full time

    **NAOS Solutions** is looking to hire **bilingual German and English speakers **to join our Customer Service Team for a German account. Several positions are available. **Work Location**: Maadi, Cairo, - Handle and carefully respond to all customer inquiries ranging from product questions to order status to subscription. **Product**: High-quality vitamins,...


  • مصر, Egypt NAOS Solutions Full time

    **NAOS Solutions** is looking to hire **bilingual German and English speakers **to join our Customer Service Team for a German account. **Work Location**: Maadi, Cairo, - Handle and carefully respond to all customer inquiries ranging from product questions to order status to subscription. **Product**: High-quality vitamins, minerals, and whole-food sourced...


  • مصر, Egypt Nok Human Capital Full time

    German speakers are needed for customer service vacancy. German B2-C1. English B1+ Transportation allowance provided. Experience in call center is required. Pay: E£34,000.00 - E£35,000.00 per month Pay: E£32,000.00 - E£44,000.00 per month


  • مصر, Egypt Naos Solutions Full time

    with High salaries NAOS Solutions is looking to hire bilingual German and English speakers to join our Customer Service Team for a German account. Several positions are available. Work Location: Maadi, Cairo, with the possibility of working from home. **Job Description**: - Handle and carefully respond to all customer inquiries ranging from product...


  • مصر, Egypt Webhelp Full time

    Job Role / Function - **Customer Service** - Years of Experience - **Unspecified** - Career Level - **Entry Level** - Gender - **Unspecified** - Expiry date - **22 Feb 2023** - Job Description - Handle inbound and outbound calls in a timely manner - Identify customers’ needs, clarify information, research every issue, and provide solutions and/or...