German Speaking Onboarding Consultant

3 weeks ago

مصر, Egypt DocuSign Full time

**Company Overview**:
DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing business and simplify people’s lives.

**What You'll Do**:
The Onboarding Consultant is a high-energy strategy-focused customer advisor responsible for a portfolio of selected strategic and enterprise companies, driving return on our customers’ investment in the DocuSign Agreement Cloud and unlocking further modernization across their system of agreement. The Onboarding Consultant will define, develop and execute effective customer adoption and success strategies. The Onboarding Consultant is able to discuss and advise on core functionality and features beyond the fundamentals, and the art of what is possible. Working with resources across the Customer Success organization and DocuSign, the Onboarding Consultant helps customers realize business results by serving as the post-sale conduit for our customers.

Passion for customers, professional maturity, technical fluency, excellent communication and presentation skills as well as the ability to enable customers to adopt change while driving to key deliverables, is critical in this role.

This position is an individual contributor, and reports to the Sr. Manager of Onboarding

**Responsibility**
- Drive Successful Customer Engagements: (70%)
- Develop and execute an “Onboarding Roadmap” in collaboration with the customer and Account Management team to provide a path to a modernized system of agreement
- Provide high-level guidance and solutioning to out of the box product functionality
- Discover customer pain points, needs & business objectives
- Liaise between customer and internal teams at DocuSign
- Identify opportunities for adoption growth across business units
- Product Knowledge and Expertise: (10%)
- Stay current on product features and functionality, platform changes (DocuSign Agreement Cloud) and partner technologies by attending enablement sessions, product release meetings and other enablement activities to improve product knowledge
- Utilize knowledge around the DocuSign Agreement Cloud to identify areas of opportunity to expand a customer’s portfolio of products
- Use online and internal resources to enable the customer on product functionality
- Cross-Functional Collaboration: (10%)
- Collaborate and communicate with cross-functional teams to ensure alignment on customer plans
- Administrative Responsibilities (10%)
- Manage a large portfolio of customers and stay up to date with relevant notes, time entry and project status reporting

**Job Designation**:
**Remote**

: Employee is not required to be in or near an office frequently and works from a designated remote work location for the majority of the time.

**What You Bring**:
**Basic**
- BA/BS degree or equivalent work experience
- 5+ years recent experience in a customer facing, advisory or consulting delivery role
- Fluent in English and German

**Preferred**
- Project management, business process reengineering and change management methodology knowledge and/or first-hand experience
- Experience in IT transformations or Cloud-based implementations
- Subject matter expertise in multiple industry verticals.
- Ability to interact with and influence all levels from individual contributors to executives
- Self-motivated, highly collaborative, creative, goal
- and growth-oriented, and team-centric
- Salesforce and Gainsight experience
- Strong communication & presentation skills

**Life At DocuSign**:
**Working here**

DocuSign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At DocuSign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

**Accommodation**

**Our global benefits**:
**Paid time off**:

- Take time to unwind with earned days off, plus paid company holidays based on your region.**Paid parental leave**:

- Take up to six months off with your child after birth, adoption or foster care placement.**Full health benefits**:

- Options for 100% employer-paid health plans from day one of employment.**Retirement plans**:

- Select retirement and pension programs with potential for employer contributions.**Learning & development**:

- Grow your care

  • Onboarding Consultant

    4 weeks ago

    مصر, Egypt DocuSign Full time

    **Company Overview**: Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until...

  • French Speaking Onboarding Consultant

    3 days ago

    مصر, Egypt DocuSign Full time

    **Company Overview**: DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing...

  • English Speaking Onboarding Consultant

    3 days ago

    مصر, Egypt DocuSign Full time

    **Company Overview**: DocuSign helps organizations connect and automate how they agree. Our flagship product, eSignature, is the world’s #1 way to sign electronically on practically any device, from virtually anywhere, at any time. Today, more than a million customers and a billion users in over 180 countries use DocuSign to accelerate the process of doing...

  • Culture and Communication Trainer with German

    4 weeks ago

    مصر, Egypt David Kennedy Recruitment Full time

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a German speaking Culture and Communication Trainer to join their team in Egypt. Position: Culture and Communication Trainer Location: Cairo, Egypt or Alexandria, Egypt Employment type: Full-time. **DUTIES AND RESPONSIBILITIES**: - Develop and...

  • Culture Trainer

    4 weeks ago

    مصر, Egypt SpotOn TA Full time

    As a culture Trainer you will be conducting training sessions “on-site/virtually”, ensuring active participation and understanding among participants and more. **Detailed Duties and Responsibilities** - Collaborate with cross-functional teams to identify training needs and develop targeted learning solutions. - Evaluate the effectiveness of training...

  • Culture Trainer

    2 days ago

    مصر, Egypt SpotOn TA Full time

    As a culture Trainer you will be conducting training sessions “on-site/virtually”, ensuring active participation and understanding among participants and more. **Deta**iled Duties and Responsibilities** - Collaborate with cross-functional teams to identify training needs and develop targeted learning solutions. - Evaluate the effectiveness of training...

  • Customer Service German Speaker

    2 weeks ago

    مصر, Egypt SSC Egypt Full time

    We are looking for a German Speaker who will be responsible for providing language support and assistance to our German-speaking clients and customers. You will have the opportunity to interact with clients, answer their queries, and provide them with the information they need. Additionally, you will assist in translating documents and ensuring the accuracy...

  • #751 - M365 Proactive Copilot Ambassador (German)

    3 weeks ago

    مصر, Egypt Upwork Full time

    **Company Description** One of Upwork's largest clients, an American multinational technology company, is in search of a **German Speaking M365 Proactive Copilot Ambassador** with strong communication skills and knowledge on M365 Copilot and technologies. **The Proactive Copilot Ambassador **will utilize their expertise in Microsoft 365 products and...

  • German Trainer

    6 days ago

    مصر, Egypt goFluent Full time

    **Requirements**: Must be fluent in **GERMAN **(C1 to C2 proficiency or equivalent) Must be able to work from home At least 1 year of training, teaching, or tutoring experience At least 3 years of corporate experience Excellent **GERMAN **communication skills (speaking, reading, writing --- grammar, spelling, punctuation, etc.) A college degree is...

  • German Sdr

    3 weeks ago

    مصر, Egypt citPEAK Full time

    citPEAK is extending their team in Cairo with a German Sales Development Representative. Tasks - Cold call into prospects generated by variety of outside sources - Engage and qualify inbound leads. - Arrange appointments for our sales team - Work with your dedicated Sales Consultant to identify ongoing strategic targets - Consistently achieve qualified...

  • German Sdr

    2 weeks ago

    مصر, Egypt citPEAK Full time

    citPEAK is extending their team in Cairo with a German Sales Development Representative. Tasks - Cold call into prospects generated by variety of outside sources - Engage and qualify inbound leads. - Arrange appointments for our sales team - Work with your dedicated Sales Consultant to identify ongoing strategic targets - Consistently achieve qualified...

  • Call Center Agent

    2 weeks ago

    مصر, Egypt IGT Solutions Full time

    **Role: German Customer Service Executive** **Location : Cairo, Egypt** **Skills Required**: **Excellent writing and speaking skills in German (C1 level ) is mandatory and English is required on a B2 level** Previous work experience in an international airline environment / operations is a valuable advantage Specialized skills required: Good...

  • Culture and Communication Trainer with English

    4 weeks ago

    مصر, Egypt David Kennedy Recruitment Full time

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a English speaking Culture and Communication Trainer to join their team in Egypt. Position: Culture and Communication Trainer Location: Cairo, Egypt or Alexandria, Egypt Employment type: Full-time. **DUTIES AND RESPONSIBILITIES**: - Develop and...

  • Culture and Communication Trainer with Italian

    4 weeks ago

    مصر, Egypt David Kennedy Recruitment Full time

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Italian speaking Culture and Communication Trainer to join their team in Egypt. Position: Culture and Communication Trainer Location: Cairo, Egypt or Alexandria, Egypt Employment type: Full-time. **DUTIES AND RESPONSIBILITIES**: - Develop and...

  • Culture and Communication Trainer with Spanish

    4 weeks ago

    مصر, Egypt David Kennedy Recruitment Full time

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Spanish speaking Culture and Communication Trainer to join their team in Egypt. Position: Culture and Communication Trainer Location: Cairo, Egypt or Alexandria, Egypt Employment type: Full-time. **DUTIES AND RESPONSIBILITIES**: - Develop and...

  • Call Center Travel Consultant Airline

    3 days ago

    مصر, Egypt Etisal International Full time

    location: Abbassia - German Level (B2,C1) - graduates ( Males,Females) - Flexibility with rotational shifts. - Gross Salary: 20K - Full Paid Training. - 5 Working days (Rotation Shifts) - Social and Medical insurance **Job Types**: Full-time, Permanent **Salary**: E£20,000.00 per month Application Question(s): - German Level ? **Education**: -...

  • Resourcing Coordinator

    4 days ago

    مصر, Egypt Vodafone Full time

    Role purpose: - Connect & work with Recruiting managers and Business stakeholders for execution of hiring plan - Execute hiring plan across verticals - Ensure required documents, approvals etc are maintained properly for monthly audit purpose. - Taking care of BGV process & pre-onboarding activities. - Ensure right communication shared with all stakeholders...

  • Arabic Speaking Graduate Business Consultant- Remote

    4 days ago

    مصر, Egypt Beconsi Burlington Full time

    **Beconsi Burlington is looking for an Arabic Speaking Business Consultant to join our team!** **working from home-remote** **About the Position**: **Responsibilities**: **Greet clients over the phone or video, answer questions, and provide guidance as needed.** - Develop an understanding of the business and its goals. - Evaluate proposed solutions and...

  • Freelance Customer Service Representative German

    6 days ago

    مصر, Egypt United Call Centers Kft Full time

    _United Call Centers is a global leader in providing multilingual call center services using an at-home workforce. At United Call Centers we provide OmniChannel Front Office BPO services globally in all languages and we are currently looking for talented German-speaking CSRs for our international team._ - Our new teammates will participate in running a...

  • German Speaking Sales Advisor for Hospitality Client

    4 weeks ago

    مصر, Egypt Foundever Full time

    **About Foundever** Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...