Systems Team Leader

Analyze customer problems, resolve and close customer complaints as per assignment from team leader. - Prepare software and hardware design documents for review by project team leader/Senior engineer. - Generate project documentation. - Undertake the testing of software and hardware including all internal, workshop, factory acceptance and site acceptance...

To undertake all technical responsibilities for the delivery of services and engineering projects, as per assignment. **KPIs**: Project’s delivery on time. Executing project within the allocated budget. Ability of problem solving. Degree of customer satisfaction. - Analyses customer problems and resolves and closes customer complaints, as per...

To undertake all technical responsibilities for the delivery of services and engineering projects, as per assignment. - Analyses customer problems and resolves and closes customer complaints, as per assignment from the Technical Team Leader. - Reports the status of the customer service provided to the Technical Team Leader. - Prepares Engineering Software/...

**Key Accountabilities** **Sales & Development of LOB offering / solution** - Promote Giza Systems’ image and culture internally & externally. - Work with the presales manager to determine the appropriate supplier and offerings as per the strategy of the LoB. - Review market trends and technological advances to determine impact on the LoB’s offering. -...

**Key Accountabilities** **Sales & Development of LOB offering / solution** - Promote Giza Systems’ image and culture internally & externally. - Work with the presales manager to determine the appropriate supplier and offerings as per the strategy of the LoB. - Review market trends and technological advances to determine impact on the LoB’s offering. -...

**Location**:Egypt, Cairo **Job category**:Operations **Language**: Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media,...

Tagaddod is a tech platform that is on a mission to empower individuals and communities to build sustainable impact and income through waste collection. Our vision is to leverage data, technology and logistics to support worldwide energy security and waste elimination. We are seeking an On Ground Team Leader to join our team in the Renewables & Environment...

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego,...

Lead the design, implementation, and deployment of ITSM and ITOM solutions for our clients, ensuring alignment with their business objectives and requirements. - Collaborate with clients and project stakeholders to gather requirements, analyze business processes, and identify opportunities for process optimization and automation. - Configure and customize...

**Location**:Egypt, Cairo **Job category**:Operations **Language**:French Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social...

**Maintenance Team Leader**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions. Together, we are embarking on a journey where each and every one of us,...

Analyze customer problems, resolve and close customer complaints as per assignment from team leader. - Prepare software and hardware design documents for review by project team leader/Senior engineer. - Generate project documentation. - Undertake the testing of software and hardware including all internal, workshop, factory acceptance and site acceptance...

Responsible for leading the delivery of design, documents and site support activities related from a technical side. - Key KPIs include: - Projects design completed on time - Number of rejected technical documents. - Number Clients / Consultant technical comments - Volume of repeated business from specific clients - Ensure efficient processes, health and...

Develop and review internal audit plan to ensure alignment with organizational goals and objectives. Continuously monitor the new BPM processes through process and system health-checks. Conduct audits, health-checks, and on-site project audits and oversee adherence to processes by business users across GS and subsidiaries. Analyse root causes of audit...

Provides technical guidance to the pre-sales team in the proposal phase under supervision and guidance of Technical Manager. - Provides input and different Scenarios to the Project Manager in the preparation of the implementation plan in regards to the duration required accomplishing the installation phase - Attends assigned projects technical meetings (KOM,...

Responsible for Collecting, storing, and interpreting data to transform it into valuable business insights that can be used to improve business operations and foster data-driven decision making. - **Key KPIs include**: - Implementation of different data analysis methodologies - Monitor of analytics and metrics result regularly - **Data integrity**: -...

Support the IT operations team to create the required dashboards and alerts for the required IT operations KPIs. - Managing the team's workload. The APM team leader is responsible for managing the team's workload and ensuring that the team is meeting its deadlines. - Provide a detailed explanation for the problems detected by the Dynatrace observability...

iSchool, a leading EdTech platform providing online coding and artificial intelligence courses for students aged 6 to 18, is seeking a dynamic and results-driven Sales Team Leader to join our team. As a Sales Team Leader at iSchool, you will be responsible for leading and motivating a team of sales representatives to achieve sales targets and drive business...

Bachelor degree in Computer Engineering or Computer Science. Masters is a plus. - 3-5 years of experience in the software field with at least 1 year experience leading a team. - MCTS certification is a plus. - PMP certification is a plus. Technical Skills: Expert knowledge of: - Web technologies (XML, HTML, Java Script, Java & PHP). -.Net platform (C#,...

**Customer Service/Support** **Location** - Cairo, Egypt*** Job Title: Team leader (FR/ENG) **Job Description**: The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. ** Essential...