Customer Support Lead

**Who We Are** Sirius Support is a fully-remote outsourcing organization that provides customer support across a variety of technology and customer service functions. Our founders have 40 years of combined experience building and leading teams in various fields across various industries and domains. Building Sirius Support has allowed a lifelong dream to...

**Job Overview** Provides information technology support across a range of products and platforms. **Essential Functions** - Provides a broad range of information technology support activities on multi-platform environments. - Reviews, analyzes, and evaluates break/fix resolutions in regards to different systems operations and networking activity. -...

(Remote Work - Located IN EGYPT) Job Responsibilities: - Provide technical support and help with billing queries for customers located in USA, CA, UK, AU and NZ. - Create, manage, and follow up on customer tickets until they are resolved. - Record all activities using our current CRM to enhance visibility. - Follow our current internal customer success...

**Who are we?** Pronounced "You and I", UENI provides low-cost, easy solutions to help small businesses get online and grow their business. Our goal is to simplify what small businesses need to do to get more visibility, customer leads, and sales. **Working Hours**:40h/week. Monday-Friday with one working weekend every 4 weeks. 9am-6pm EST Top performers...

Cairo - 1 years Experience - Corporate Department **About the job**: **Requirements and responsibilities** Provide excellent customer service through both chat and phone support Respond to customer inquiries and issues promptly and professionally in both languages. Handle chat conversations and phone calls efficiently, ensuring a high level of customer...

Teleperformance is a global digital business services company committed to supporting communities, clients, and the environment. We provide advanced, digitally-powered business services to streamline operations for the world's leading brands. Role Description This is a full-time on-site role for a Customer support representative located in Cairo, Egypt...

**Company Description** Are you ready to join a dynamic team that's transforming the way small businesses manage their finances? At McLedger, we're not just offering a service; we're providing a lifeline to micro and small-sized enterprises. Our multi-faceted platform is the key to helping these businesses keep their financial records in check, issuing...

**Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...

dopay, a pioneering fintech startup revolutionising payroll payments solutions, is seeking a dedicated and customer-focused Customer Support Executive to join our team. Located in the heart of downtown Cairo at the Greek Campus, this role is an exciting opportunity to contribute to our mission of integrating cash-based workers in emerging markets into the...

**Role Purpose**: - Budgeting - Performance Analysis - Business case - Product profitability **Key Accountabilities & Decision Ownership**: - Managing team supporting decision making to customer care through structured analysis of financials and non-financial data. - Planning and forecasting : Lead & prepare customer care annual budget and quarterly...

**At Contentsquare, this means you will**: - Form close relationships with our customers. Our customers will consider you part of their team.. - Become more knowledgeable about analytics infrastructure than anyone else. You will have complete context on our product and become an expert in the larger analytics space.. - Communicate technical concepts...

**Customer Solutions Lead** **POSITION SNAPSHOT** Location: Nestlé Business Services Cairo Company: Nestlé Full-time **Summary**: Customer solutions Lead is responsible for effectively leading a team to drive smooth customer journeys in the E2E Order and Invoice touchpoints, providing operational excellence, improved customer experience, and driving...

At Kotn, we’re changing how things are created and consumed—crafting pieces only from the finest natural fibres, in ways that honour the people who make them and the places they’re made. We built Kotn from the ground up, working hand-in-hand with smallholder cotton farmers and every step of our supply chain to ensure the highest quality of life for...

Join Our Team at Teleperformance Egypt! **Position**: Customer Support Specialist **Location**: New Cairo 5th Settlement / Mohandseen **Start Date**: IMMEDIATE Are you a fluent English speaker ready to launch your career in customer support? Teleperformance Egypt is looking for enthusiastic individuals to join our dynamic team! **Why Work With Us?** At...

**Role Description** This is a full-time on-site role for a Customer Service Representative. The role will involve delivering excellent customer service, handling customer support inquiries, ensuring customer satisfaction, and fulfilling customer service objectives. **Requirements**: Fluent English Speakers (B2/C1) Graduates and undergraduates with no...

JLL supports the Whole You, personally and professionally. **Responsibilities**: **Job Title**: Business Support Liaison **Job Summary**: We are seeking a proactive and detail-oriented Business Support professional to support our clients Corporate Services (CS) operations team on a 6 month secondment appointment. You will be responsible for coordinating...

**Company Description** NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive...

**Salary**: - 14000 l.E **Requirements**: - Fluent English Level (B2) - Flexible with working fixed shifts and working at New Cairo - Typing Speed must be not less than 40 WPM - Graduates ONLY (with at least 6-9 months experience in Customer Service) **Benefits**: - Morning Shift. - Location New Cairo. - Transportation provided. - Medical & Social...

Hello! MEXC is looking for a Arabic Customer Service. If you want to join a youngand ambitious team and become part of a global exchange, then you are exactly theperson we are looking for! **Why us?** 2. Competitive salary + bonuses 3. Career advancement 4. Various benefits and support from the company 5. Fully remote work - you can work from...

**Company Description** Robert Bosch Egypt is a growing company of the Bosch Group located in Cairo, Egypt. We operate in the business divisions Mobility Aftermarket, Power Tools and Security Systems. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our...