Customer Support Lead

**Job Overview** Provides information technology support across a range of products and platforms. **Essential Functions** - Provides a broad range of information technology support activities on multi-platform environments. - Reviews, analyzes, and evaluates break/fix resolutions in regards to different systems operations and networking activity. -...

Cairo - 1 years Experience - Corporate Department **About the job**: **Requirements and responsibilities** Provide excellent customer service through both chat and phone support Respond to customer inquiries and issues promptly and professionally in both languages. Handle chat conversations and phone calls efficiently, ensuring a high level of customer...

**Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...

**Role Purpose**: - Budgeting - Performance Analysis - Business case - Product profitability **Key Accountabilities & Decision Ownership**: - Managing team supporting decision making to customer care through structured analysis of financials and non-financial data. - Planning and forecasting : Lead & prepare customer care annual budget and quarterly...

**Customer Solutions Lead** **POSITION SNAPSHOT** Location: Nestlé Business Services Cairo Company: Nestlé Full-time **Summary**: Customer solutions Lead is responsible for effectively leading a team to drive smooth customer journeys in the E2E Order and Invoice touchpoints, providing operational excellence, improved customer experience, and driving...

dopay, a pioneering fintech startup revolutionising payroll payments solutions, is seeking a dedicated and customer-focused Customer Support Executive to join our team. Located in the heart of downtown Cairo at the Greek Campus, this role is an exciting opportunity to contribute to our mission of integrating cash-based workers in emerging markets into the...

**At Contentsquare, this means you will**: - Form close relationships with our customers. Our customers will consider you part of their team.. - Become more knowledgeable about analytics infrastructure than anyone else. You will have complete context on our product and become an expert in the larger analytics space.. - Communicate technical concepts...

**Company Description** Are you ready to join a dynamic team that's transforming the way small businesses manage their finances? At McLedger, we're not just offering a service; we're providing a lifeline to micro and small-sized enterprises. Our multi-faceted platform is the key to helping these businesses keep their financial records in check, issuing...

At Kotn, we’re changing how things are created and consumed—crafting pieces only from the finest natural fibres, in ways that honour the people who make them and the places they’re made. We built Kotn from the ground up, working hand-in-hand with smallholder cotton farmers and every step of our supply chain to ensure the highest quality of life for...

Join Our Team at Teleperformance Egypt! **Position**: Customer Support Specialist **Location**: New Cairo 5th Settlement / Mohandseen **Start Date**: IMMEDIATE Are you a fluent English speaker ready to launch your career in customer support? Teleperformance Egypt is looking for enthusiastic individuals to join our dynamic team! **Why Work With Us?** At...

**Role Description** This is a full-time on-site role for a Customer Service Representative. The role will involve delivering excellent customer service, handling customer support inquiries, ensuring customer satisfaction, and fulfilling customer service objectives. **Requirements**: Fluent English Speakers (B2/C1) Graduates and undergraduates with no...

JLL supports the Whole You, personally and professionally. **Responsibilities**: **Job Title**: Business Support Liaison **Job Summary**: We are seeking a proactive and detail-oriented Business Support professional to support our clients Corporate Services (CS) operations team on a 6 month secondment appointment. You will be responsible for coordinating...

**Role Purpose**: - Managing team supporting decision making to customer care through structured analysis of financials and non-financial data. - Planning and forecasting : Lead & prepare customer care annual budget and quarterly rolling forecast. - Month end closing : monthly financials to Analyse and evaluate the actual figures vs the forecast to identify...

Hello! MEXC is looking for a Arabic Customer Service. If you want to join a youngand ambitious team and become part of a global exchange, then you are exactly theperson we are looking for! **Why us?** 2. Competitive salary + bonuses 3. Career advancement 4. Various benefits and support from the company 5. Fully remote work - you can work from...

**Company Overview**: At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that...

**Salary**: - 14000 l.E **Requirements**: - Fluent English Level (B2) - Flexible with working fixed shifts and working at New Cairo - Typing Speed must be not less than 40 WPM - Graduates ONLY (with at least 6-9 months experience in Customer Service) **Benefits**: - Morning Shift. - Location New Cairo. - Transportation provided. - Medical & Social...

**Company Description** Robert Bosch Egypt is a growing company of the Bosch Group located in Cairo, Egypt. We operate in the business divisions Mobility Aftermarket, Power Tools and Security Systems. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our...

(Remote Work) We are looking for a dedicated, resourceful, and friendly Technical Customer Support Specialist to join our team. We are a small team and need a self-starter, and highly motivated person to learn all the ins and outs of Parent. What we need you to come with is a positive attitude, a love for customers, and a willingness to learn. If this...

NEW LAUNCHING ACCOUNT ready to be wave one and get promoted easily? - A new US project has joined our family And it'll give you a new experience in the customer support industry - Become a Financial Expert in one of the leading companies in the united states. - Work location will be in New Cairo. - Salary is 14K NET - 10% Increase on Basic after 6 Months of...

JLL supports the Whole You, personally and professionally. **Responsibilities**: - Functional Responsibilities - Provide cost effective, reliable services to achieve customer satisfaction and in accordance with contracted requirements - Manage service delivery contractors and develop the contracts and relationships working closely with regional Purchasing...