Customer Support

**Role Description** This is a full-time on-site Customer Service role located in New Cairo. The Customer Service team at Teleperformance is responsible for providing excellent customer support, ensuring customer satisfaction, and delivering exceptional customer experiences on a daily basis. **Location: New Cairo (5th Settlement)** **Qualifications** -...

**Role Description** This is a **full-time on-site** role in **New Cairo** for a Customer Care representative. The role includes tasks related to customer satisfaction, support, and communication on a day-to-day basis. **Location: New Cairo (5th settlement), Cairo** **Qualifications** - Fluency in English - Required English level: B2/C1 - Customer Service...

The Customer Support Specialist acts as a liaison between the Service Support team and internal stakeholders such as Carrier Relations, Account Managers, Development, and Product Teams while also managing interactions with customer contacts globally. This role ensures that customer requests and incidents are addressed in line with contracted SLAs and quality...

Provides Customer Service and Application support across a range of products and platforms. Essential Functions - Provides a broad range of information technology support activities on multi-platform environments. - Reviews, analyzes, and evaluates break/fix resolutions in regards to different systems operations. - Develops solutions to complex problems...

**Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region**designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM. With...

Teleperformance is a global digital business services company committed to supporting communities, clients, and the environment. We provide advanced, digitally-powered business services to streamline operations for the world's leading brands. Role Description This is a full-time on-site role for a Customer support representative located in Cairo, Egypt...

For graduates with higher qualifications and completion of the army/exemption Good in Arabic & English (Reading, Writing & Oral) Job Requirements- University Degree is a must preferable in business administration, commerce or PR. - Area of experience: Customer Care/Contact center **Skills**: - Customer Service Job poster Albadr company

**Role Description** This is a full-time on-site role for a Customer Service Agent at Teleperformance located in New Cairo. The Customer Service Agent will be responsible for providing customer support, ensuring customer satisfaction, and delivering exceptional customer service on a day-to-day basis. **Location: New Cairo (5th Settlement),...

(Remote Work) We are looking for a dedicated, resourceful, and friendly Technical Customer Support Specialist to join our team. We are a small team and need a self-starter, and highly motivated person to learn all the ins and outs of Parent. What we need you to come with is a positive attitude, a love for customers, and a willingness to learn. If this...

**At Preply, we are unlocking human potential through learning.**: We believe learning with a great tutor is life-changing. That's why we match online tutors from across the globe with learners and empower them to create live language classes with AI-powered tools and learning materials. This is how we deliver progress, create engagement and keep our global...

**Maqsam is the leading Arabic AI-powered Contact Center Solution in the MENA region**designed to revolutionize customer experience. Leveraging groundbreaking advancements in AI technology, Maqsam has spearheaded accurate Arabic Call Transcription, advanced analytics, and insights, along with unique AI modeling utilizing its in-house designed LLM. With...

Teleperformance Egypt is hiring English Speakers B2 / B1+ as a Customer Support Representatives [Chat/ Voice ]. - No experience is required! ■Our Benefits: ◇Salary From 6250 K Up to 15K net salary, including KPIS based on your English Pronunciation. ◇Social insurance. ◇Medical coverage is up to 400K per year. ◇ VPN Line. ◇Premium Card. ◇5% to...

_**Unlock endless possibilities for growth in your career!**_ - Teleperformance is hiring _**full-time, onsite**_ _Customer Service Representatives to start immediately._ - **Location**:_ - **New Cairo (Tagmoa), Cairo**_ - **Role**:_ - Handling customers' inquiries and maintaining customer satisfaction._ - **Qualifications**:_ - _Fluency in English is a...

Job Title: Technical Support Representative **Job Description**: USA Account note; night and over night shifts Key Responsibilities: - Troubleshoot and resolve technical problems efficiently. - Provide step-by-step guidance and clear communication. - Document customer interactions and solutions accurately. - Ensure a positive customer experience with...

Job Title: Technical Support Representative **Job Description**: USA Account note; night and over night shifts Key Responsibilities: - Troubleshoot and resolve technical problems efficiently. - Provide step-by-step guidance and clear communication. - Document customer interactions and solutions accurately. - Ensure a positive customer experience with...

**Votre rôle**: ¦ Provide a professional first technical point of contact for the customer ¦ Acts as technical escalation level within the team. ¦ Acts as Knowledge management keeper. ¦ Responsible for the escalated tickets and participates in the generations and handling of the monthly trend analysis that is shared with the account team and the...

In this role, you'll be the hero for our customers, by: - Providing exceptional customer service through various channels - Effectively troubleshooting customer issues and finding solutions - Championing a positive customer experience and building strong relationships Do you: Thrive in a fast-paced environment where you can help others? Possess excellent...

We are urgently hiring for customer support (Techincal support ) 1st wave Net salary **14000** EGP Net (Free Tax &Fees) including KPIs. You will be receiving your KPIs in the Euro equivalent. - Social insurance. - Medical insurance 400K coverage per year. (Med Right insurance) - Career Path throughout an internal development program - +700 Employees...

We are seeking dedicated and enthusiastic individuals to join our team as a Customer service Advisor. You will play a vital role in ensuring customer satisfaction by providing exceptional service and support. You will be the first point of contact for customers, assisting them with inquiries, resolving issues, technical assistance and answers to users...

**Role Purpose**: - Budgeting - Performance Analysis - Business case - Product profitability **Key Accountabilities & Decision Ownership**: - Managing team supporting decision making to customer care through structured analysis of financials and non-financial data. - Planning and forecasting : Lead & prepare customer care annual budget and quarterly...