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Arabic Customer Support

1 month ago

القاهرة, Egypt MEXC Full time

Hello MEXC is looking for a Arabic Customer Service. If you want to join a youngand ambitious team and become part of a global exchange, then you are exactly theperson we are looking for

**Why us?**

2. Competitive salary + bonuses

3. Career advancement

4. Various benefits and support from the company

5. Fully remote work - you can work from anywhere

**Responsibilities**:
1. Responsible for receiving inquiries from users through online customer servicetools and answering users' concerns;
2. Timely feedback on the problems existing in the process, collect and sort outproblems

3. Proficiency in Arabic and English. Mandarin ability is preferred;
4. Strong business sensitivity, able to grasp essential business concepts aftertraining. Financial knowledge and experience are preferred;
5. Brainstorm obstacles in user experience, dig out user needs, and promoteproblem-solving and process optimization;
6. Able to adapt to shift work. / Able to adapt to long night shift work.

**Job requirements**:
1. Good logical thinking ability, able to judge the real needs of users;
2. Enthusiastic about customer service, responsible for customer experience, andable to provide comprehensive problem solutions;
3. Effectively adjust communication methods and styles according to differentobjects;
4. Have self-management skills and be able to work independently in a fast-pacedenvironment that is constantly changing;
5. Good learning ability, good at discovery and self-summarization;
7. Good at communication, good expressive ability, strong affinity, hard-working, good pressure-bearing ability;
8. Arabic and English Fluency is required. Mandarin is preferred

职位类型：全职

薪资： 每月最高 E£120,000.00

工作经验:

- crypto-currency CS: 1 年 (必填)

工作语言:

- Arabic (必填)
- English (必填)
- Chinese (首选)