Order Operation Specialist
4 months ago
**Job Description Summary**: The scope of the role includes standard operating order processes and mechanisms are set on regional level, key metrics and KPI’s are defined and are measured for improved performance, while ensuring orders are fulfilled and executed compliantly and on time as per customers’ requests.
The role would involve interacting with various stakeholders like Sales, Commercial Regional managers, Sales operation team, Finance, and controllership team besides factories globally, logistics and warehouse to ensure customer fulfilment.
**Key responsibilities/essential functions include**:
- Working cross-functionally with Sales, Segment, Supply chain, Warehouse, Service and Finance to identify improvement opportunities and implement process changes for driving operational efficiency across order fulfilment & Procurement domains.
- Entering orders in ERP and communicating the same to manufacturing for Order acknowledgment.
- Accounting the goods shipped from Manufacturing/vendors by creating Good Receipts Notes (GRN) after the same are customs cleared.
- Ensure the Invoice output are adhered to Statuary requirement before dispatch.
- Own all matters related to system transaction
- Act as single Interface to Modalities, Sales, and Finance for matters related to backordering on Manufacturing/vendors, Invoicing and issue resolution.
- Maintain 100% accuracy of Inventory (System v/s Physical) for the items transacted by him/her at warehouses and keep Inventory levels within targets given.
- Inventory Management and Obso / reserve management
- Ensure all documents are arranged as per the guidelines of Revenue recognition and provided to Finance in time.
- Work with Inbound / Outbound logistics for timely & proper delivery.
- Work with Sale & AR Team to ensure goods are delivered strictly as per the payment term mentioned in customer purchase orders.
- Intimating sales teams in advance to complete all pre-requisites for the delivery of orders.
- Ensure Strong culture of Quality, controllership and Regulatory Compliance in all the processes.
- Drive Lean/Simplification projects to improve process effectiveness and efficiency.
**Required Qualifications**:
- Bachelor Degree in any stream. MBA will be an added advantage.
- 1-2 years of experience in related operations environment.
- Excellent oral and written communications skills
- Analytical and process skills
- Proficient in Microsoft Office, i.e. Excel, Power Point, and Word
- Ability to develop and execute priorities and approaches to meet objectives.
**Preferred Qualifications**:
- Excellent analytical and communication skills with the ability to communicate with employees
and customers at all levels
- Exceptional interpersonal skills
- Exceptional skills as a change agent and process oriented individual
- Ability to resolve complex issues within functional area and/or area of expertise.
- Supply Chain Experience with Multinational Organization.
- Warehouse Management, Local Transportation & Customs business knowledge.
- Committed to deliver.
- Customer Satisfaction Oriented.
**Additional Information**:
**Relocation Assistance Provided**:No
-
Customer Order Specialist
2 months ago
القاهرة, Egypt Signify Full timeCairo, Egypt Category Supply Chain Management Posted Date 10/14/2024 Job Id 353778 We’re looking for a **Customer Order Specialist** to join our **team** in **Cairo** Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build...
-
Customer Order Specialist Intern
4 weeks ago
القاهرة, Egypt Signify Full timeCairo, Egypt Category Supply Chain Management Posted Date 11/27/2024 Job Id 354711 Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re transforming our industry. As the world leader...
-
Order Fulfillment Specialist
4 months ago
القاهرة, Egypt Nestle Operational Services Worldwide SA Full time**POSITION SNAPSHOT** Title**:CSA/OFA Specialist** Company: NBS Location: Cairo **Position Summary**: **The role is responsible for the effective management of stock allocation and order fulfillment processes to enhance product availability and maximize customer service levels. This includes collaborating with cross-functional business partners to...
-
Operations Leader
2 weeks ago
القاهرة, Egypt elmenus technologies Full timeelmenus is a venture-backed food discovery startup based in Egypt that serves over 1 Million monthly users. We are building a platform that combines a social, visual and personalized experience to help people discover and order the food they will love. We received a 1.5 Million USD in venture capital in mid 2017 to help us grow faster in the huge global...
-
Order Management Specialist
2 months ago
القاهرة, Egypt Air Liquide Full time**How will you CONTRIBUTE and GROW?**: Respond to customer inquiries in a timely and empathetic manner. also Identify the customer needs and provide solutions or recommendations. Document and escalate customer feedback to relevant departments. Collaborate with team members to improve overall customer service and satisfaction. Conduct follow-ups with...
-
Commercial Operations Specialist
3 months ago
القاهرة, Egypt Johnson & Johnson Full timeJ ohnson & Johnson Innovative Medicine is recruiting for a Commercial Operations Specialist to be located in Cairo, Egypt. About Johnson & Johnson Role Responsibilities: - Support the Operations Function in monitoring forecast accuracy for all SKUs and analyzing trends to improve forecasting accuracy. - Assist in inventory management for all SKUs,...
-
Operational Specialist
3 months ago
القاهرة, Egypt Chic Homz Full time**Main Tasks**: - Monitor and manage all orders from placement to delivery, ensuring timely fulfillment and proactively addressing potential delays. - Liaise with suppliers to facilitate order completion and implement necessary adjustments. - Act as the primary contact for inquiries between internal teams and suppliers, providing clear and prompt...
-
Operational Specialist
6 days ago
القاهرة, Egypt Chic Homz Full time**Main Tasks**: - Monitor and manage all orders from placement to delivery, ensuring timely fulfillment and proactively addressing potential delays. - Liaise with suppliers to facilitate order completion and implement necessary adjustments. - Act as the primary contact for inquiries between internal teams and suppliers, providing clear and prompt...
-
Order Fulfilment Analyst
6 days ago
القاهرة, Egypt Nestlé Full time**Order Fulfilment Analyst** **Company**: Nestlé Business Services **Location**: Cairo, Egypt **Position Summary**: The role is responsible for the effective management of stock allocation and order fulfillment processes to enhance product availability and maximize customer service levels. This includes collaborating with cross-functional business...
-
Indirect Order Management Specialist-process
3 months ago
القاهرة, Egypt Genpact Full time**_Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...
-
HR Operations Specialist
1 week ago
القاهرة, Egypt Dopay Full time**About dopay**: dopay is a fast-growing fintech company, revolutionizing payroll and financial inclusion across Egypt. We have quadrupled our cardholders over the past year, now serving tens of thousands of employees and hundreds of business clients. Our mission is to move cash-based workers into the digital financial system, empowering them to achieve...
-
Senior Operations Specialist
2 months ago
القاهرة, Egypt Decima International Full timeDecima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International's founders established a simple yet...
-
Operations Supervisor, First Mile
3 months ago
القاهرة, Egypt Souq.com for E-Commerce LLC - G32 Full timeWork a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience managing teams We’re expanding our team within Amazon Operations! If you’re interested in joining a business where you can have fun, achieve amazing results and put smiles on people’s faces, this could be the role for you. You will oversee the shift...
-
Revenue Operations Specialist
3 months ago
القاهرة, Egypt Dopay Full time**About dopay**: dopay is dedicated to transforming payroll and financial inclusion for businesses and workers in emerging markets. We’re looking for a skilled and technically proficient **Revenue Operations Specialist** to join our team. This role will play a critical part in optimizing our revenue operations across marketing, sales, and customer success...
-
Senior Driver Operations Specialist
4 weeks ago
القاهرة, Egypt inDrive Full time, Cairo We are seeking a highly motivated and experienced Senior Driver Operations Specialist to join our team in Egypt. In this role, you will be responsible for leading and executing strategic initiatives to recruit, onboard, and retain high-quality drivers for our platform across the country. You will work closely with cross-functional teams to drive the...
-
Operations Specialist
4 months ago
القاهرة, Egypt invygo Full time**About invygo** Founded in 2018 and headquartered in Dubai, invygo aims at simplifying the process of getting a car. With the success of our expansion to Saudi Arabia in 2021 and in Qatar in 2023, we have continued to grow our operations. Being the first car subscription app of its kind in the region, we have a proven track record and an in-depth...
-
Procurement & Logistics Specialist
1 month ago
القاهرة, Egypt ABB Full time**Procurement & Logistics Specialist**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your...
-
Service Business Operations Specialist
2 months ago
القاهرة, Egypt GE HEALTHCARE Full time**Job Description Summary**: Responsible for facilitating transactions, producing, assembling and delivering replacement/ repair parts and equipment as part of a Services agreement or order. As a Business Operations Specialist, you will manage various stages of our installed base lifecycle from addition to end of life. You will do this by entering customer...
-
Food and Drinks Order Taker
3 months ago
القاهرة, Egypt Hilton Full timeFood and Drinks Order Taker A Food and Drinks Order Taker is responsible for Taking the order and anticipating guest needs, ensuring Correct and smooth orders to our guests all shifts and guest satisfaction. Specifically, you would be responsible for performing the following tasks to the highest standards: Answer the phone with clear, audible and smile...
-
Payments Operations Specialist
1 month ago
القاهرة, Egypt Wego Full time**Payments** We’re on a mission to help people discover the real value of travel — to inspire, to give more reasons, to make it easy — for you to go. Our company was founded back in 2005, and since then, we’ve imagined and created some of the most well-loved products for travelers all around the world. Today, Wego is used by millions of people...