Senior Operations Specialist

2 months ago

القاهرة, Egypt Decima International Full time

Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International's founders established a simple yet powerful formula:
Approach each client engagement as a **partnership**, create an environment that attracts the **most talented professionals** and allows them to flourish, and regulate **growth** to maintain **excellence** in our service standards.

If you are interested in a long and rewarding career working with high-profile clients on some of the most challenging projects in the world, then Decima is where you belong. At Decima, you will be able to explore incredible growth and professional development opportunities.

We are looking for a driven and capable **Senior Operations Specialist** to support us on projects for top technology clients from around the world. This is a client-facing role that requires strong interpersonal, communication, and organizational skills, the ability to self-direct, and client representation. Must be able to manage multiple projects concurrently and across multiple regions.

We are looking to bring in dedicated individuals with a passion for innovation, and talent for multi-tasking in a fast-paced environment. We will help you grow, pursue, and fulfill what inspires you so we can make big impacts on the world, together.

**RESPONSIBILITIES**
- Day-to-Day Operations: Manage and oversee daily business operations to ensure efficiency and effectiveness in both the US and MENA offices
- Office Coordination: Ensure smooth operations and communication between the US and MENA office locations, addressing any issues that arise promptly
- External Requirements Management: Maintain and manage all external requirements, including legal, accounting, and state requirements, ensuring full compliance with relevant regulations and standards
- Process Improvement: Identify and implement process improvements to enhance operational efficiency and effectiveness
- Vendor Management: Manage relationships with external vendors and service providers to ensure high-quality service and support
- Budget Management: Assist in budget planning and management, ensuring cost-effective operations
- Reporting: Prepare and present regular reports on operational performance, highlighting key metrics and areas for improvement
- Team Collaboration: Collaborate with other departments and teams to support overall business objectives and ensure smooth operational workflows
- Compliance: Ensure all operations comply with company policies and industry regulations

**QUALIFICATIONS**

**Required Qualifications**
- Bachelor's degree in Business Administration, Operations Management, or a related field
- 10+ years of experience in operations management
- Proven experience in managing day-to-day business operations and ensuring smooth office operations
- Strong knowledge of legal, accounting, and requirements
- Fluency in English is a must
- Excellent organizational and problem-solving skills
- Strong communication and interpersonal skills
- Proficiency in MS Office Suite and other relevant software
- Ability to manage multiple tasks and projects simultaneously
- Strong attention to detail and a proactive approach to managing operations

**Preferred Qualifications**
- Operations management experience with professional construction consultancies is a plus

**POSITION DETAILS**
- Position: Senior Operations Specialist
- Primary Location: Heliopolis, Cairo, Egypt (on-site)
- Position Classification: Salary-based full-time regular hours

**PRODUCTIVITY TOOLS**
- Microsoft Office
- Microsoft 365

At Decima International, we offer a competitive salary package, including paid time off and performance-based bonuses. We also provide excellent medical, vision and dental insurance for our employees.

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