Sales Operations Specialist
1 week ago
**Job Summary**:
The Sales Operations Specialist plays a critical role in supporting the sales team by managing daily operations, optimizing sales processes, and ensuring the efficient execution of sales strategies. This position involves overseeing route checks, monitoring sales performance, managing customer contracts, handling commission calculations, and supporting team structure and development.
**Key Responsibilities**:
- ** Daily Routes Checks & Performance**:
- Monitor daily sales routes to ensure efficient coverage and minimize travel time.
- Track performance metrics related to sales visits and customer interactions.
- ** Daily Attendance Check**:
- Record and manage daily attendance for the sales team.
- Address attendance discrepancies and work with HR to resolve issues.
- ** Customer Contracts & Activation Follow-ups**:
- Track and Follow up on the status of customer contracts and ensure timely activation.
- ** Commission Calculations with App Visibility**:
- Calculate commissions based on sales performance and predefined criteria.
- ** Sales Reps Structure & New Sales Areas Hires**:
- Assist in evaluating and structuring the sales team for optimal performance.
- Monthly assigning the sales area to their responsible sales rep.
- ** Sales Team Support & Areas of Improvement**:
- Identify areas where the sales team requires additional support or training.
- Solve challenges facing the sales team to improve overall sales performance.
**Qualifications**:
- ** Education**: Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
- ** Experience**: 2+ years of experience in sales operations, sales support, or a related role.
**Skills**:
- Strong analytical skills with the ability to interpret data and generate insights.
- Excellent organizational and time-management skills.
- Strong communication and interpersonal skills to effectively collaborate with team members and clients.
- Detail-oriented with a high level of accuracy in calculations and record-keeping.
**Preferred Attributes**:
- Experience in the FMCG or retail industry.
- Knowledge of sales processes and performance metrics.
- Ability to work independently and handle multiple tasks simultaneously.
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