Email & Chatting Offshore Account Advisor

Responsibilities:• Handling customers by chatting and Emails• Problem solving.• Build a good Rapport with Clients• Respond promptly to customer inquiries.• Handle and resolve customer complaints.• Obtain and evaluate all relevant information to handle customer and service inquiries.• Manage customers' accounts.•...

NOK Human Capital is hiring Customer Service Agents Web Chat & Email (French) for IntouchCX a global BPO leader in customer support industry. Job Description: 1) Respond to customersubmitted inquiries in a timely manner vie Emails & chats2) Queuebased typing work will account for approximately 90% of the role.3) Training 1:1s/ team meetings reviewing...

NOK Human Capital is hiring Customer Service Agents Web Chat & Email (Italian) for IntouchCX a global BPO leader in customer support industry. Job Description: 1) Respond to customersubmitted inquiries in a timely manner vie Emails & chats2) Queuebased typing work will account for approximately 90% of the role.3) Training 1:1s/ team meetings reviewing...

Job DescriptionEmail & Chat" non voice account"Air linesCustomer service/ customer supportHandling customer inquiries via Email& chatJob RequirementsSpanish: B2 Communication & Handling skillsWriting skillsVery high typing speed

This is a full-time on-site Fluent English Chat Account role located in Qesm El Maadi. The Fluent English Chat Account holder will be responsible for providing customer service, translation, training, and communication services. The role requires communication in English and engaging customers in a friendly and empathetic online conversation.Qualifications...

Handling daily operation with Banks through monitoring the implementation of cash transactions, plus recording on the ERP system.Ensuring that all bank transactions recorded & maintained in the system.Checking and analyzing credit interest, bank charges in complying with the rates and fees agreed upon with banks.Assisting in the closing of accounts...

Job DescriptionManaging the account with all operations internally and externally and generally handle employee relations, training and development, recruitment, organizational development, and talent management.Account Management:Create and execute an operational plan for the account.Provide a quarter objectives report for the client with approval from the...

We are actively seeking a solutions-oriented Software Support Specialist (Agent) to join our team! You will be directly responsible providing functional customer support through various mediums such as phone, email, and online chat. This role is a great opportunity for anyone interested in joining a fast-paced culture and growth within an organization. EMP...

The Support Renewal Advisor will be responsible for ensuring the timely renewal of Oracle Support Service Contracts for existing small, medium-sized and large customers and handling any resulting queries that the customers may have about their contracts.Customer Assistance (CAT): The initial point of contact for incoming calls, chats and Renewal Service...

Job Title:Customer Service - Chat and Email Vacancies - EnglishJob DescriptionAdvisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or...

Ensure coordination and management of IT Help Desk and the timely resolution of requests according to SLAs.Have a deep understanding of dubizzle Egypt IT applications and core infrastructure.Provide Support for all IT related mattersProvide IT induction to new employees.Research and identify solutions to software and hardware issuesDiagnose and troubleshoot...

Supporting Amazon’s Selling Partner’s to solve any incoming issues via 3 channels of communication (Phone, Email & Chat)Managing high volumes of inbound and outbound calls, emails and chats in a timely mannerIdentifying customers’ needs, clarify information, research every issue and providing solutionsExemplifying Amazon’s Leadership...

Ton choix, ta r gion, ton bureau ! Chez Groupe ABS, nous sommes un Monde part, on t offre la possibilit de choisir ton lieu de travail.Ce poste est disponible l un de nos bureaux travers le Qu bec : Rive-Sud de Montr al, Blainville, Drummondville, Gatineau, Montr al, Qu bec, Sherbrooke et Trois-Rivi res.Sommaire du poste:Relevant du...

Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms,...

Provide prompt and accurate technical support to customers via phone, email, and chat.Diagnose and troubleshoot basic to complex customer issues that are technical in nature; including hardware, software, networking, or other designated client productsResearch and identify solutions to complex technical problems using knowledge base resources and escalation...

Handle all incoming live chats such as; late confirmation, missing items, wrong, payment, refund, modification, incomplete and canceled orders, agent’s demeanor (LOB centers), escalation, vouchers, offers, and technical issues.Handle complaint cases related to vendors such as driver attitude, delayed delivery, missing items, and food quality.Register...

Responsibilities:Providing customers with IT support via desktop solutions, chat functions, emails, and calls.Assisting customers with account setup and application installations.Ensuring optimal application functionality by configuring networks.Troubleshooting IT issues by asking customers targeted questions.Providing customers with step-by-step guidance to...

Responsiblity:Promptly responding to customer queries via email, live chat, video, phone, and social media channels.Immediately escalating serious complaints or issues that you are not equipped to deal with.Liaising with colleagues or managers to find the best solutions to customers’ issues.Identifying common problems and escalating them to management,...

Pitch, secure and build new hotel partnerships to expand our portfolio and market footprint.Effectively communicate the value proposition and benefits of partnering with Agoda to hotel owners and management.Prepare and deliver compelling presentations to showcase the advantages of our services.Conduct negotiations with potential hotel partners to secure...

Provide prompt and accurate technical support to customers via phone, email, and chat.Diagnose and troubleshoot basic to complex customer issues that are technical in nature; including hardware, software, networking, or other designated client productsResearch and identify solutions to complex technical problems using knowledge base resources and escalation...