backoffice chat and email

4 weeks ago


Cairo, Egypt Majorel Egypt Mea Full time
Responsibilities:

• Handling customers by chatting and Emails
• Problem solving.
• Build a good Rapport with Clients
• Respond promptly to customer inquiries.
• Handle and resolve customer complaints.
• Obtain and evaluate all relevant information to handle customer and service inquiries.
• Manage customers' accounts.
• Follow up on customer interaction.



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