backoffice chat and email
4 weeks ago
• Handling customers by chatting and Emails
• Problem solving.
• Build a good Rapport with Clients
• Respond promptly to customer inquiries.
• Handle and resolve customer complaints.
• Obtain and evaluate all relevant information to handle customer and service inquiries.
• Manage customers' accounts.
• Follow up on customer interaction.
-
Customer Service Agents
4 weeks ago
Cairo, Egypt Nok Human Capital Full timeNOK Human Capital is hiring Customer Service Agents Web Chat & Email (French) for IntouchCX a global BPO leader in customer support industry. Job Description: 1) Respond to customersubmitted inquiries in a timely manner vie Emails & chats2) Queuebased typing work will account for approximately 90% of the role.3) Training 1:1s/ team meetings reviewing...
-
Customer Service Agents
4 weeks ago
Cairo, Egypt Nok Human Capital Full timeNOK Human Capital is hiring Customer Service Agents Web Chat & Email (Italian) for IntouchCX a global BPO leader in customer support industry. Job Description: 1) Respond to customersubmitted inquiries in a timely manner vie Emails & chats2) Queuebased typing work will account for approximately 90% of the role.3) Training 1:1s/ team meetings reviewing...
-
Mail Chat Agent
4 weeks ago
Cairo, Egypt RAYA Customer Experience Full timeJob DescriptionEmail & Chat" non voice account"Air linesCustomer service/ customer supportHandling customer inquiries via Email& chatJob RequirementsSpanish: B2 Communication & Handling skillsWriting skillsVery high typing speed
-
Chat and Email Agents
4 weeks ago
Cairo, Egypt Majorel Egypt Mea Full timeTon choix, ta r gion, ton bureau ! Chez Groupe ABS, nous sommes un Monde part, on t offre la possibilit de choisir ton lieu de travail.Ce poste est disponible l un de nos bureaux travers le Qu bec : Rive-Sud de Montr al, Blainville, Drummondville, Gatineau, Montr al, Qu bec, Sherbrooke et Trois-Rivi res.Sommaire du poste:Relevant du...
-
Chat and Email Agents
4 weeks ago
Cairo, Egypt Majorel Egypt Mea Full timeResponsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms,...
-
Oracle Cloud Developer
3 weeks ago
Cairo, Egypt Rekrut by Talent 360 egypt Full timeMNC JOB | Non Voice & Voice || Customer Care ExecutiveJob Profile : Process - Chat Process | Backend | Back Office ll Customer Service Executive, Non Voice Chat ProcessTechnical Support Executive, Customer Service Executive Non Voice Email Chat Process Non Voice Chat ProcessSalary 13k to 21k / MonthSkills : CCE, Customer care executive, CSA, Customer care,...
-
Assistant Manager
4 weeks ago
Cairo, Egypt Allianz Worldwide CareEgypt Full timeMNC JOB | Non Voice & Voice || Customer Care ExecutiveJob Profile : Process - Chat Process | Backend | Back Office ll Customer Service Executive, Non Voice Chat ProcessTechnical Support Executive, Customer Service Executive Non Voice Email Chat Process Non Voice Chat ProcessSalary 13k to 21k / MonthSkills : CCE, Customer care executive, CSA, Customer care,...
-
IT Support Engineer
4 weeks ago
Cairo, Egypt Dubizzle Egypt Full timeEnsure coordination and management of IT Help Desk and the timely resolution of requests according to SLAs.Have a deep understanding of dubizzle Egypt IT applications and core infrastructure.Provide Support for all IT related mattersProvide IT induction to new employees.Research and identify solutions to software and hardware issuesDiagnose and troubleshoot...
-
Procurement Assistant Officer
4 weeks ago
Cairo, Egypt vendor egypt Full timeEmail Support for Domestic & international ClientsJob Title : Customer Service Executive Non Voice Email Chat ProcessSkills: CCE, Customer care executive, Customer care, CSE, BPO,Voice Process, International BPO, Call Center, International Call Center, Voice Support, Inbound, Customer Support, Customer Care Executive, Inbound, Technical Support Basic...
-
vendor
4 weeks ago
Cairo, Egypt Amazon Egypt Mea Full timeSupporting Amazon’s Selling Partner’s to solve any incoming issues via 3 channels of communication (Phone, Email & Chat)Managing high volumes of inbound and outbound calls, emails and chats in a timely mannerIdentifying customers’ needs, clarify information, research every issue and providing solutionsExemplifying Amazon’s Leadership...
-
customer service agent
4 weeks ago
Cairo, Egypt NOK Human Capital Full timeEmail/Chat customer service agents are needed for a well-known company.Rotational shiftsfrom 9am to 10pm, any shifts after 10 will be from home.2 days off rotationalWork location Arkan Plaza, El Sheikh ZayedTransportation provided.Training 15 days paid.
-
Customer Escalation Specialist
4 weeks ago
Cairo, Egypt WorkMotion Egypt Full timePromptly responding to customer queries via email, live chat, video, phone, and social media channels.Immediately escalating serious complaints or issues that you are not equipped to deal with.Liaising with colleagues or managers to find the best solutions to customers’ issues.Identifying common problems and escalating them to management, along with...
-
Customer Service Assistant in English
4 weeks ago
Cairo, Egypt Amazon Egypt Mea Full timeAs an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our Bilingual (Arabic+English) speaking customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to...
-
Customer Support Engineer
4 weeks ago
Cairo, Egypt SSC Egypt Mea Full timeResponsibilities:Providing customers with IT support via desktop solutions, chat functions, emails, and calls.Assisting customers with account setup and application installations.Ensuring optimal application functionality by configuring networks.Troubleshooting IT issues by asking customers targeted questions.Providing customers with step-by-step guidance to...
-
Sales Indoor
4 weeks ago
Cairo, Egypt Al Safy Full timeResponsibilty:Maintaining long-lasting relationships with existing customers through exceptional after-sales service.Actively sourcing new sales opportunities through cold-calling and emailing.Developing in-depth knowledge of product features and benefits.Utilizing virtual meetings to build relationships with new customers.Processing customers' purchase...
-
Inside Sales Representative
4 weeks ago
Cairo, Egypt IWG egypt Full timeResponsibilities:Maintaining long-lasting relationships with existing customers through exceptional after-sales service.Actively sourcing new sales opportunities through cold-calling and emailing.Developing in-depth knowledge of product features and benefits.Utilizing virtual meetings to build relationships with new customers.Processing customers'...
-
Customer Support
4 days ago
Cairo, Egypt iSchool Full timeRespond to customer inquiries and provide support via phone, email, and chat.Troubleshoot and resolve technical issues related to our e-learning platform.Assist customers with onboarding, registration, and payment processes.Provide product information and guide customers through course selection.Collaborate with other teams to continuously improve our...
-
IT Help Desk Technician
4 weeks ago
Cairo, Egypt SSC Egypt Mea Full timeResponsibilities• Responding to customer inquiries and providing technical support via phone, email or chat• Troubleshooting hardware and software issues• Diagnosing and resolving network issues• Documenting all issues and resolutions in our ticketing system• Escalating issues as necessary to senior-level technicians•...
-
Customer Service Spanish LWH
3 weeks ago
Cairo, Egypt Concentrix Egypt Full timeBe the friendly voice of major clients, providing exceptional service across phone, email, and chat. Think about resolving product inquiries, processing orders, and offering helpful advice.Become a product pro, mastering the ins and outs of the latest trends.Troubleshoot issues with patience and a can-do attitude.Go the extra mile to build lasting...
-
Client Support Specialist
4 weeks ago
Cairo, Egypt Bosta Egypt Full timeResponding to customer queries, complaints, and requests via phone, email, or chat.Assisting customers with product setup and resolving any technical issues they might experience.Informing customers about specialized product functionalities and features.Following up with customers to ensure that reported technical difficulties have been...