Engagement Manager
7 months ago
**Overview**
The Professional Services team delivers a wide range of projects for both clients and business partners. The Professional Services Engagement Manager will build and maintain a solid working relationship with coworkers and clients, from pre-sales efforts to project delivery. The Professional Services Engagement Manager will motivate engineering teams and customers’ technology executives, acting as Scrum Master and the central point of contact for all parties to orchestrate technical delivery. The ability to manage customer expectations and establish long-term partnerships by delivering complex projects effectively, on time, on budget, and according to agreed-upon scope, is critical to the Professional Services Engagement Manager’s role.
**What You’ll Be Doing**:
- Hands-on project management, including initiation, planning, and execution of projects and account-related activities, facilitating resolution of issues and roadblocks
- Drive key decisions across projects, manage customer expectations, present and interface with project sponsors, and communicate trade-offs and risks
- Effectively leverage Agile principles, coaching and training technical project and customer team members on best practices
- Continue maintaining relationships with customer contacts in collaboration with sales, during and beyond project delivery
**Qualifications & Experience**:
- Bachelor’s Degree in Computer Science, Engineering, Business, or related discipline, or equivalent professional experience
- At least 3 years of experience in the technology industry, managing projects through a full lifecycle, ideally within a service delivery / consultancy environment
- At least 3 years of hands-on Agile experience, acting as Scrum Master
- Extensive knowledge of project management disciplines, methodologies, best practices, and tools
- Strong communication skills; experience presenting to executives
- Ability to travel up to 50%, as needed
- Customer-facing consulting experience or experience delivering technology services projects
- Familiarity with cloud technologies, software development, networking infrastructure, data, and/or security
- Technical background (software development/engineering, database/system design, IaaS)
- Self-starter with results oriented, proactive management approach
- Ability to learn on the job quickly and desire to develop expertise in AWS
- Ability to work in a fast-paced consulting environment and collaborate effectively as a team member
- #LI-SB1
**About Rackspace Technology**
**More on Rackspace Technology
-
Marketing & Engagement Manager
7 months ago
مصر, Egypt Envision Employment Solutions Full timeEnvision Employment Solutions is currently looking for a Marketing and Engagement Manager for one of our partners, a multinational bank. **Job Summary**: Develop and Execute entity's marketing communications and engagement strategies that align with the entity's Brand Identity and Business Objectives; Head the marketing communication and engagement...
-
Marketing & Engagement Manager
7 months ago
مصر, Egypt Envision Employment Solutions Full time**Ready and hungry for a new adventure? You are definitely in the right place! We at **Envision Employment Solutions** are always on the look for top talents around the globe and matching them with our partners' hiring needs, to help them build and scale! - Our partners offer awesome work environment, competitive salaries, full benefits, and many others...
-
Synergy Engagement Manager
7 months ago
مصر, Egypt Giza Systems EG Full timeGuiding and driving the creation and execution of synergy initiatives within the organization. This role entails close collaboration with cross-functional teams to pinpoint collaboration opportunities, streamline processes, and enhance resource optimization for increased efficiency and effectiveness. - The scope includes Giza Systems and subsidiaries of all...
-
Engagement Project Manager
5 days ago
مصر, Egypt Canonical - Jobs Full timeCanonical's mission is to streamline and accelerate the adoption of open source across the entire global enterprise technology market. Our customers embrace the Canonical approach to open source for complex projects on bare metal, on the cloud, and at the edge. Canonical Engagement Project Managers are responsible for ensuring project success through...
-
Success Engagement Manager
7 months ago
مصر, Egypt SSC Egypt Full timeBe the first contact point, deliver a strong first impression and set the foundation for long-term partner relationships. - Define reason for call talk track - designed for consistent, repeatable execution. - Product/Offering focus - focuses on offering specific to the target audience. - Obsess Microsoft’s customers and prospects to deliver a world-class...
-
Sr Engagement Manager
1 week ago
مصر, Egypt Orange Business Full time**About the role**: **Mission / role purpose** The Sr Engagement Manager leads the development of high quality proposals for qualified opportunities. (S)he works in close tandem with the deal owner (Account Manager or Business Partner), who is accountable for all aspects of the deal, in particular for the deal shaping, definition of a winning bid strategy...
-
Engagement Project Manager
5 days ago
مصر, Egypt Canonical - Jobs Full timeCanonical's mission is to streamline and accelerate the adoption of open source across the entire global enterprise technology market. Our customers embrace the Canonical approach to open source for complex projects on bare metal, on the cloud, and at the edge. Canonical Engagement Project Managers are responsible for ensuring project success through...
-
Patient Engagement
2 weeks ago
مصر, Egypt Johnson & Johnson Family of Companies Full timeJohnson & Johnson is recruiting for a Patient Engagement & Advocacy Manager to be located in Cairo, Egypt. Caring for the world, one person at a time has encouraged and united the people of Johnson & Johnson for over 125 years. We adopt research and science - bringing innovative ideas, products, and services to advance the health and well-being of people....
-
Event and Community Engagement Manager
7 months ago
مصر, Egypt Integrant Full time**Role Overview**: Integrant is seeking an Events Manager with exceptional strategic planning and community engagement skills to lead our external events and customer appreciation programs. This pivotal role extends beyond execution, as you will be responsible for researching, planning, and recommending a comprehensive event strategy that aligns with our...
-
Manager Rider Experience
7 months ago
مصر, Egypt Delivery Hero Full timeAbout the opportunity We are looking for a manager of Rider experience & engagement who can manage our rider lifecycle. It’s remarkable and similar to a classic customer lifecycle, we acquire riders via online marketing campaigns, we onboard them and try to improve conversion in our onboard funnels, riders activate, riders churn, and...
-
Manager Rider Experience
7 months ago
مصر, Egypt talabat Full time**Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...
-
Manager Rider Experience
2 weeks ago
مصر, Egypt Talabat Full timeWhen you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries...
-
Marketing & Engagement Manager (Fintech or Banking)
7 months ago
مصر, Egypt Envision Employment Solutions Full timeEnvision Employment Solutions is currently looking for a Marketing and Engagement Manager (Fintech Or Banking) for one of our partners, a multinational bank. **Job Summary**: Develop and Execute entity's marketing communications and engagement strategies that align with the entity's Brand Identity and Business Objectives; Head the marketing communication...
-
Engagement Strategy Manager
5 days ago
مصر, Egypt Novartis Full timeThis role is a leadership position reporting to Franchise Head. Purpose - Engagement Strategy Manager will be directly accountable to deliver better and faster outcomes for patients, their community, and the organization. - The ESM is an empowered leader and the external face of Novartis, She or he partners closely with all designated stakeholders directly...
-
Employee Engagement Lead
7 months ago
مصر, Egypt TTEC Full timeEmployee Engagement Lead Employee Engagement Lead - Cairo Bringing smiles is what we do at TTECfor you and the customer. As a Lead Communication Specialist working on site in Cairo, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture. What...
-
Employee Engagement Specialist
7 months ago
مصر, Egypt ARB Calls Facilities Full time**Job Role: Employee Engagement Specialist** The development and implementation of plans to boost employee engagement within an organization is the responsibility of employee engagement specialists. To help them understand how they may strengthen their interactions with employees, they frequently collaborate with managers, supervisors, and other...
-
Client Engagement Specialist
7 months ago
مصر, Egypt Marketeers Research Full timeThe Accelerated Management (AM) Associate Program gives junior business professionals the opportunity to accelerate their career progression toward business leadership and experience managerial roles at an early stage in their career life. **Career Advancement Path**: - Junior Client Engagement Specialist - Associate Client Engagement Specialist - Client...
-
Engagement Officer
7 months ago
مصر, Egypt Dafater Full time**Job Summary** As an Engagement Officer, you will play a crucial role in building and maintaining strong relationships with our clients in the software industry. You will be responsible for understanding their business needs, ensuring client satisfaction, and driving revenue growth through upselling opportunities. **Respons**ibilities**: - Build and...
-
Patient Engagement Lead
2 days ago
مصر, Egypt Syneos Health Clinical Full time**Description** **Patient Engagement Lead** Syneos Health is the only fully integrated biopharmaceutical solutions organization purpose-built to accelerate customer success. We lead with a product development mindset, seamlessly connecting our capabilities to add high-value insights to speed therapies to patients and provide practical value to help our...
-
Manager Brand Engagement Cairo, Egypt Commercial
2 weeks ago
مصر, Egypt Philip Morris International Full timeAre you inquisitive, creative and results driven? Are you motivated by the prospect of working for a company that is producing innovative products that will transform the way society thinks about tobacco and support us with our ultimate vision of a smoke-free future - a goal of replacing cigarettes with less harmful alternatives? Do you look for ways to grow...