Contact Center Representative

Looking for Telesales with good English communication skills is an advantage.Job Responsibilities:Understanding the Saudi market and having existing contacts with various clients in the region.Growing business through new leads and contacts.Identifying new revenue opportunities Building business relationships with current and potential clients.Assisting...

Looking for Telesales with good English communication skills is an advantage.Job Responsibilities:Understanding the Saudi market and having existing contacts with various clients in the region.Growing business through new leads and contacts.Identifying new revenue opportunities Building business relationships with current and potential clients.Assisting with...

Responsibilities:Receiving or making a high volume of calls from or to customers.Striving to achieve first call resolution and maintain the quality of service provided by the call center.Using listening skills to understand the needs and complaints of the customer before offering them the best possible solution.Responding efficiently to customers and...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Engaging in active listening with callers, confirming or clarifying information and diffusing...

Contact Center Analyst is the operational specialist capable of applying operational knowledge to drive initiatives & process improvements through continuous assessments and analysis to provide top-notch serviceA DAY IN THE LIFE …Execute accurately and timely daily operational activities below: Extract OR reports and operational analysis reports and...

Represent the company in a professional and a qualified mannerHandle inbound calls for the companyFollowing up complicated customer calls when requiredKeep records of all incoming calls and inquires on the company’s databaseIdentify customers’ needs and direct them to the concerned partiesConducting different surveys on customers’...

Responsibilty:Hiring, training, coaching, and leading call center representatives as they provide support for customers.Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representativesLeading team meetings, asking questions to better understand...

Responsiblity:Hiring, training, coaching, and leading call center representatives as they provide support for customers.Answering representative’s questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by representativesLeading team meetings, asking questions to better understand...

Lead and motivate a team of contact center agents, ensuring performance targets and service level agreements are consistently met or exceeded.Monitor and manage team KPIs, including call handling times, first call resolution, customer satisfaction scores, and other relevant metrics.Conduct regular team meetings to communicate updates, share performance...

Role DescriptionThis is a full-time hybrid role located in 6th of October, Egypt, with flexibility for some remote work. As a Call Center Representative, you will be responsible for providing excellent customer service, ensuring customer satisfaction, handling customer support inquiries, and utilizing computer software to navigate customer accounts and input...

**Company name** USA Vaping **Company description** We are a company dedicated to marketing and positioning of different brands. **Company Industry** Retail & Wholesale **Sub Industry** Wholesale **Job Title** Call center representative **Working Schedule** Sun - Thu **or** Tue - Sat (Hours may vary) Full time only! **Salary** **$**400USD +...

Responsiblity:Receiving or making a high volume of calls from or to customers.Striving to achieve first call resolution and maintain the quality of service provided by the call center.Using listening skills to understand the needs and complaints of the customer before offering them the best possible solution.Responding efficiently to customers and creating a...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Engaging in active listening with callers, confirming or clarifying information and diffusing...

Job DescriptionAnswering and making calls.Following ups with the customer.Job RequirementsUniversity graduate “with any relevant Bachelor degree”Proficient in relevant computer applications.Very good command of English (oral and written).

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Engaging in active listening with callers, confirming or clarifying information and diffusing...

Responsibilities:Performs daily transactions linked to Client’s tactical and strategic requirements focused Human Resources processes/functions. Supprorts their Client’s strategy, priorities, and operations and broadly leverage this knowledge to achieve appropriate business process support as well as develops and implements process and...

Responsibilities:• Performs daily transactions linked to Client's tactical and strategic requirements focused Human Resources processes/functions.• Supprorts their Client's strategy, priorities, and operations and broadly leverage this knowledge to achieve appropriate business process support as well as develops and implements process and...

Job DescriptionThe Call Center Representative is responsible for the communications between the current and potential customers of the corporate clients and the service providers, Therefore; he must be able to deal with customers’ problems, complaints, and inquiries; and the job needs to be quick in dealing with computer programs to move between the...

Assist in managing and mentoring a team of customer service representatives and supervisors to maintain a high-performance work environment.Work closely with the Head of Contact Center to implement strategies for delivering exceptional customer service experiences and meeting or exceeding KPIs and customer satisfaction goals.Supervise the daily operations of...

Responsiblity:Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Engaging in active listening with callers, confirming or clarifying information...