Client Success Manager

5 months ago


مصر, Egypt AMZ Solutions LLC Full time

**Position: Senior Client Success Manager**

**About Us**:
We are a leading E-Commerce company based in the UAE, specializing in providing innovative solutions to our clients. We are dedicated to fostering strong client relationships, driving service excellence, and achieving sustainable growth.

**Role Overview**:
We are seeking a dynamic and results-oriented Senior Client Success Manager to join our team. In this pivotal role, you will be instrumental in managing client relationships, driving sales growth, and ensuring exceptional customer satisfaction. You will collaborate closely with internal teams to deliver tailored solutions and contribute to continuous improvement initiatives.

**Responsibilities**:

- **Client Relationship Management**:

- Serve as the main point of contact for a portfolio of clients.
- Cultivate lasting relationships to understand and address client needs.
- Provide solutions to enhance client experience and satisfaction.
- **Sales and Upselling**:

- Identify opportunities for upselling and cross-selling.
- Exceed individual and team sales targets.
- **Collaboration and Communication**:

- Collaborate with internal teams for successful solution delivery.
- Share insights and success stories in team meetings.
- **Industry Knowledge and Insights**:

- Stay updated on industry trends to provide knowledgeable insights to clients.
- **Reporting and Continuous Improvement**:

- Prepare regular reports on account status and sales activities.
- Contribute to improving sales strategies based on client feedback.
- **Customer Service and Satisfaction**:

- Maintain accurate customer interaction records.
- Address inquiries and manage feedback for resolution.
- **Product Knowledge and Onboarding**:

- Develop a strong understanding of company products and services.
- Assist in onboarding new customers for a seamless transition.
- **Professional Development**:

- Engage in ongoing professional development to stay updated on industry trends.

**Qualifications**:

- Proven expertise in account management, sales, or similar roles.
- Exceptional communication and interpersonal skills.
- Strong negotiation and problem-solving abilities.
- Results-driven mindset with a focus on surpassing targets.
- Ability to thrive in a collaborative environment.
- Proficiency in CRM software and sales tools.
- Proactive self-starter with a commitment to personal and professional growth.

**How to Apply**:
Kindly note: working hours are based on UAE schedule, Monday to Saturday.

**Application Deadline: 19 March.**

**Salary**: E£25,000.00 - E£30,000.00 per month

**Education**:

- Bachelor's (required)

**Experience**:

- customer success: 4 years (preferred)

**Language**:

- English fluently (required)



  • مصر, Egypt Visa Full time

    **Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...


  • مصر, Egypt Visa Full time

    **Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...


  • مصر, Egypt Staffaro Full time

    **Responsibilities**: - Build and manage relationships with clients by serving as their primary point of contact - Understand clients’ needs and provide support, assistance, and solutions as necessary - Collaborate with internal teams to ensure seamless client onboarding and ongoing support - Monitor and ensure clients’ satisfaction through regular...


  • مصر, Egypt Aleph Holding Full time

    **Are you ready to join our digital revolution journey?** **Aleph** represents the world’s leading platforms in 115+ markets, across new and existing geographies, enabling platforms like X, Meta, Snapchat, and nearly 35 others to expand into new markets, and empowering advertisers to take full advantage of the platforms’ advertising capabilities....


  • مصر, Egypt Orange Business Full time

    **About the role**: **Purpose of the job** Unified Communications market is changing fast with the tremendous usage of cloud base solution and Orange has a key role to play in this transformation. This drives to a deep change of the Operations approach (move from a reactive approach to a Customer Success approach on which proactivity is a key success...


  • مصر, Egypt London Stock Exchange Group Full time

    A Customer Success Manager (CSM) connects our clients to LSEG' s investment solutions, including desktop, analytics, and feeds. The CSM plays a vital role in ensuring that our customers fully leverage the value of LSEG by discovering and implementing workflow solutions while continuously providing guidance throughout the customer journey. This is a...


  • مصر, Egypt LSEG (London Stock Exchange Group) Full time

    A Customer Success Manager (CSM) connects our clients to LSEG’ s investment solutions, including desktop, analytics, and feeds. The CSM plays a vital role in ensuring that our customers fully leverage the value of LSEG by discovering and implementing workflow solutions while continuously providing guidance throughout the customer journey. This is a...


  • مصر, Egypt Advansys Full time

    **Responsibilities**: - Serve as the primary point of contact and trusted advisor for assigned clients, developing strong relationships while understanding their business goals, challenges, and priorities. - Lead the onboarding and implementation process for new clients, collaborating closely with various teams to ensure a seamless transition and successful...


  • مصر, Egypt Aleph Holding Full time

    **Are you ready to join our digital revolution journey?** **Aleph** represents the world’s leading platforms in 115+ markets, across new and existing geographies, enabling platforms like Twitter, Meta, Snapchat, and nearly 35 others to expand into new markets, and empowering advertisers to take full advantage of the platforms’ advertising capabilities....


  • مصر, Egypt Pipeline Gurus Full time

    Pipeline Gurus, a leading Sales-as-a-Service provider in the Information Technology and Services industry, is seeking a highly motivated and experienced Customer Success Manager to join our growing team. As a Customer Success Manager, you will be responsible for developing and maintaining strong relationships with our clients to ensure their success in using...


  • مصر, Egypt Aleph Holding Full time

    You will be joining the account management team and will play a pivotal role in the success of this business unit. This new role is likely to develop significantly, so you'll have the opportunity to make an impact and shape the role scope through working with a high degree of autonomy and responsibility. **Key Responsibilities**: - Providing excellent...


  • مصر, Egypt Teradata Full time

    Customer Success Manager Government What You’ll Do In this role you will, own the account strategy for engagement, adoption and success planning. Manage and curate existing customer relationships leveraging strong executive relationships to drive business growth, customer value, satisfaction, and retention within the assigned accounts. Demonstrate...


  • مصر, Egypt Vultara Inc. Full time

    **Objectives of this role** - Own the entire relationship with assigned clients, including onboarding, implementation, training, adoption, retention, and satisfaction - Establish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services - Develop and maintain customer-success strategies and best...


  • مصر, Egypt Staff Arabia Full time

    Our client, a leading provider of business solutions and IT services in the Arab World located in Qatarو e Arab World located in Qatar., urgently requires the following position: **Client Relationship Manager** em>Main Job Responsibilities: - Serve as the primary business contact for the client and is responsible for client satisfaction. - Grow the...

  • Client Service Manager

    5 months ago


    مصر, Egypt KANTAR Full time

    We’re the world’s leading data, insights, and consulting company; we shape the brands of tomorrow by better understanding people everywhere. Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the...


  • مصر, Egypt Vultara Inc. Full time

    **IMPORTANT!!!! Indeed has a bug which always displays "Pay" in USD currency. Our listed "pay" or "salary" is always in the listing country's local currency. Ignore "USD" or "$" anywhere you see in this job posting unless that position is listed for the US.** **Objectives of this role** - Own the entire relationship with assigned clients, including...


  • مصر, Egypt Vultara Inc. Full time

    **IMPORTANT!!!! Indeed has a bug which always displays "Pay" in USD currency. Our listed "pay" or "salary" is always in the listing country's local currency. Ignore "USD" or "$" anywhere you see in this job posting unless that position is listed for the US.** **Objectives of this role** - Own the entire relationship with assigned clients, including...


  • مصر, Egypt Commvault Full time

    **About Commvault** Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks - keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data...

  • Client Manager Egypt

    5 months ago


    مصر, Egypt Rijk Zwaan Full time

    -Egypt, Nationwide Marketing & Sales Bachelor - Are you an entrepreneur and want to be a great networker in the international Rijk Zwaan organisation? Do you like to be one of our Client Managers in Egypt? Then you are the person we are looking for at our office in Egypt!**What does your job as a Client Manager at Rijk Zwaan Egypt look like?**: As a Client...


  • مصر, Egypt RSA Full time

    **RSA - Digital Customer Success Manager** RSA provides trusted identity and access management for 12,000 organizations around the world, managing 25 million enterprise identities and providing secure, convenient access to millions of users. RSA specializes in empowering security-first organizations in financial services, healthcare, energy, technology...