L1 Network Security Technical Support Engineer

**Job Purpose** As a Technical Support Specialist, you will play a crucial role in providing exceptional technical support and assistance to our customers. You will be responsible for troubleshooting software issues, resolving customer inquiries, and ensuring a positive customer experience. This role requires a strong technical background, excellent...

L1 & L2 -Technical Support Fresh Graduation/ 2-3 YRS Exp only - Proficient with windows OS \ Mac OS \ Servers and basic Linux. - Sound knowledge of MS Office versions and configuration. - Monitor and manage system alerts and notifications and respond accordingly through service tickets. - Installation, configuration and troubleshooting of Servers /...

L1 & L2 -Technical Support Fresh Graduation/ 2-3 YRS Exp only - Proficient with windows OS \ Mac OS \ Servers and basic Linux. - Sound knowledge of MS Office versions and configuration. - Monitor and manage system alerts and notifications and respond accordingly through service tickets. - Installation, configuration and troubleshooting of Servers /...

**About the role**: **Job Purpose**: - To provide support throughout the case excellence process to IT Services Customers, including processing of customers calls/inquiries, case opening, qualification and management, troubleshooting and resolution. - To be responsible for the management of both proactive and reactive cases ensuring a professional and...

**votre rôle**: **Job Purpose**: - To provide support throughout the case excellence process to IT Services Customers, including processing of customers calls/inquiries, case opening, qualification and management, troubleshooting and resolution. To be responsible for the management of both proactive and reactive cases ensuring a professional and consistent...

Support and Operate Security Services and offers provided to a vast number of Customers worldwide to secure high quality levels and almost 100% service availability. - Act as Second level of support and deliver different security services management aspects: incident, change, release, capacity, and vulnerability management. - Resolve service incidents by...

Support and Operate Security Services and offers provided to a vast number of Customers worldwide to secure high quality levels and almost 100% service availability. - Act as Second level of support and deliver different security services management aspects: incident, change, release, capacity, and vulnerability management. - Resolve service incidents by...

About the job Network Security Engineer **Summary**: As a Network Security Engineer at Orange Egypt, you'll play a crucial role in safeguarding our organizations critical assets. Your mission? To design, implement, and maintain robust security solutions that shield our network from cyber threats. If you're passionate about defending against digital...

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

**About the role**: As our Security Support Engineer, your responsibilities will include but will not be limited to the following: - resolve service incidents by troubleshooting & solving faults reported through Oceane ticketing system - perform service changes by assessing risk and implementing requests reported through change management tools - resolve...

**About the role**: As our Security Support Engineer, your responsibilities will include but will not be limited to the following: - resolve service incidents by troubleshooting & solving faults reported through Oceane ticketing system - perform service changes by assessing risk and implementing requests reported through change management tools - resolve...

**About the role**: Key tasks and responsibilities: - Troubleshooting and resolving high complexity customer faults. - Provide next level technical support for Level 1 Specialists. - When resolution is not possible ensuring the fault is passed to the most appropriate group able to resolve. - Perform service changes by assessing risk and implementing...

Manage and deliver the operation, upgrade, and configuration of network architectures. - Provide remote and on-site support to our customers inside/outside Egypt. - Manage and monitor large computer networks for problems from a central location through communicating with site technicians and tracking problems until resolution. - Investigate and identify the...

**About the role**: As our Security Support Engineer, your responsibilities will include but will not be limited to the following: - resolve service incidents by troubleshooting & solving faults reported through Oceane ticketing system - perform service changes by assessing risk and implementing requests reported through change management tools - resolve...

**About the role**: As our Security Support Engineer, your responsibilities will include but will not be limited to the following: - resolve service incidents by troubleshooting & solving faults reported through Oceane ticketing system - perform service changes by assessing risk and implementing requests reported through change management tools - resolve...

**Customer Service/Support** **Location** - Cairo, Egypt*** Job Title: English Technical Support Engineer **Job Description**: As a Technical Support Advisor, you'll be our valued customers' first point of contact, ensuring their success with our products/services. You'll wear many hats - troubleshooting technical issues, providing clear guidance, and...

**Job Purpose**: - To provide support throughout the case excellence process to IT Services Customers, including processing of customers calls/inquiries, case opening, qualification and management, troubleshooting and resolution. - To be responsible for the management of both proactive and reactive cases ensuring a professional and consistent delivery of...

**About the role**: **Job Title**:CTS Team Leader **Role Purpose**:Support the team and the management on all aspects for team development and accordingly enhancing customer experience **Roles and Responsibilities**: - Share experience and knowledge within the team, providing day-to-day guidance and coaching - Act as the level 1 escalation point for the...

**Role Purpose**: Primarily responsible for the remote configuration and commissioning of customer solutions over the MSP, SD-WAN, Internet, IOT, Cloud and legacy core MPLS networks, the Provisioning chapter support the provisioning of Vodafone core IP & Data products, whilst also providing associated Remote Access, L1 L2 & L3 Testing and Customer Reporting...

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across...