L1 Network Security Technical Support Engineer

**Job Purpose** As a Technical Support Specialist, you will play a crucial role in providing exceptional technical support and assistance to our customers. You will be responsible for troubleshooting software issues, resolving customer inquiries, and ensuring a positive customer experience. This role requires a strong technical background, excellent...

L1 & L2 -Technical Support Fresh Graduation/ 2-3 YRS Exp only - Proficient with windows OS \ Mac OS \ Servers and basic Linux. - Sound knowledge of MS Office versions and configuration. - Monitor and manage system alerts and notifications and respond accordingly through service tickets. - Installation, configuration and troubleshooting of Servers /...

**Job Purpose**: - To provide support throughout the case excellence process to IT Services Customers, including processing of customers calls/inquiries, case opening, qualification and management, troubleshooting and resolution. To be responsible for the management of both proactive and reactive cases ensuring a professional and consistent delivery of...

**About the role**: **Job Purpose**: - To provide support throughout the case excellence process to IT Services Customers, including processing of customers calls/inquiries, case opening, qualification and management, troubleshooting and resolution. - To be responsible for the management of both proactive and reactive cases ensuring a professional and...

Support and Operate Security Services and offers provided to a vast number of Customers worldwide to secure high quality levels and almost 100% service availability. - Act as Second level of support and deliver different security services management aspects: incident, change, release, capacity, and vulnerability management. - Resolve service incidents by...

Support and Operate Security Services and offers provided to a vast number of Customers worldwide to secure high quality levels and almost 100% service availability. - Act as Second level of support and deliver different security services management aspects: incident, change, release, capacity, and vulnerability management. - Resolve service incidents by...

About the job Network Security Engineer **Summary**: As a Network Security Engineer at Orange Egypt, you'll play a crucial role in safeguarding our organizations critical assets. Your mission? To design, implement, and maintain robust security solutions that shield our network from cyber threats. If you're passionate about defending against digital...

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

**About the role**: Key tasks and responsibilities: - Troubleshooting and resolving high complexity customer faults. - Provide next level technical support for Level 1 Specialists. - When resolution is not possible ensuring the fault is passed to the most appropriate group able to resolve. - Perform service changes by assessing risk and implementing...

**About the role**: As our Security Support Engineer, your responsibilities will include but will not be limited to the following: - resolve service incidents by troubleshooting & solving faults reported through Oceane ticketing system - perform service changes by assessing risk and implementing requests reported through change management tools - resolve...

**Customer Service/Support** **Location** - Cairo, Egypt*** Job Title: English Technical Support Engineer **Job Description**: As a Technical Support Advisor, you'll be our valued customers' first point of contact, ensuring their success with our products/services. You'll wear many hats - troubleshooting technical issues, providing clear guidance, and...

**Role Purpose**: Primarily responsible for the remote configuration and commissioning of customer solutions over the MSP, SD-WAN, Internet, IOT, Cloud and legacy core MPLS networks, the Provisioning chapter support the provisioning of Vodafone core IP & Data products, whilst also providing associated Remote Access, L1 L2 & L3 Testing and Customer Reporting...

**About the role**: **Job Purpose**: - To provide support throughout the case excellence process to IT Services Customers, including processing of customers calls/inquiries, case opening, qualification and management, troubleshooting and resolution. - To be responsible for the management of both proactive and reactive cases ensuring a professional and...

**About the role**: **Job Title**:CTS Team Leader **Role Purpose**:Support the team and the management on all aspects for team development and accordingly enhancing customer experience **Roles and Responsibilities**: - Share experience and knowledge within the team, providing day-to-day guidance and coaching - Act as the level 1 escalation point for the...

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across...

Cyber Security Project: The project involves triaging alerts from security platforms (Taegis XDR, Microsoft Sentinal) and requires leveraging all available data sources, security tools and threat trends to assist with the creation of investigations, proposing customer actions & recommendations that optimize the monitoring capability. This project also...

**Role purpose**: Responsible for the overall software development of the security compliance capabilities that across the whole Vodafone business, mainly focused Data Center and Office network environments. Assure the Integrity, Confidentiality and Availability of the networks in Europe, supporting effective end-to-end view on security aspects of the...

WE ARE HIRING!! We are looking for an experienced "**Senior Networks and Security Engineer**: to join our team. As a Senior Engineer, you will have the opportunity to work autonomously, finding solutions to a diverse range of technical challenges that are complex and require innovative thinking. You will be responsible for designing, planning, implementing,...

**About Taager** Taager is the first B2B startup focused on social sellers - Merchants. We are democratizing the social e-commerce space by enabling budding as well as seasoned entrepreneurs to sell online with no required capital, inventory, or operational experience. We have our Merchants covered from merchandising, warehousing, shipping, cash collection...

**Role purpose**: Primarily responsible for the remote configuration and commissioning of customer solutions over the MSP, SD-WAN, Internet, GGSN and legacy core MPLS networks, Provisioning of Vodafone core IP & Data products, whilst also providing associated Remote Access, L1, L2 & L3 Testing and Customer Reporting requirements. Provide guidance to Network...