L1 Network Security Technical Support Engineer

L1 & L2 -Technical Support Fresh Graduation/ 2-3 YRS Exp only - Proficient with windows OS \ Mac OS \ Servers and basic Linux. - Sound knowledge of MS Office versions and configuration. - Monitor and manage system alerts and notifications and respond accordingly through service tickets. - Installation, configuration and troubleshooting of Servers /...

L1 & L2 -Technical Support Fresh Graduation/ 2-3 YRS Exp only - Proficient with windows OS \ Mac OS \ Servers and basic Linux. - Sound knowledge of MS Office versions and configuration. - Monitor and manage system alerts and notifications and respond accordingly through service tickets. - Installation, configuration and troubleshooting of Servers /...

**About the role**: **Job Purpose**: - To provide support throughout the case excellence process to IT Services Customers, including processing of customers calls/inquiries, case opening, qualification and management, troubleshooting and resolution. - To be responsible for the management of both proactive and reactive cases ensuring a professional and...

Support and Operate Security Services and offers provided to a vast number of Customers worldwide to secure high quality levels and almost 100% service availability. - Act as Second level of support and deliver different security services management aspects: incident, change, release, capacity, and vulnerability management. - Resolve service incidents by...

Support and Operate Security Services and offers provided to a vast number of Customers worldwide to secure high quality levels and almost 100% service availability. - Act as Second level of support and deliver different security services management aspects: incident, change, release, capacity, and vulnerability management. - Resolve service incidents by...

About the job Network Security Engineer **Summary**: As a Network Security Engineer at Orange Egypt, you'll play a crucial role in safeguarding our organizations critical assets. Your mission? To design, implement, and maintain robust security solutions that shield our network from cyber threats. If you're passionate about defending against digital...

**Responsibilities**: - Interface with Engineering and assist the customer with testing or troubleshooting. - Reproduce customer issues to verify problems and provide feedback to Engineering and Operations teams - Create entries in our technical support on-line database to accurately document any incident resolution that is not found in our knowledge...

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

**About the role**: As our Security Support Engineer, your responsibilities will include but will not be limited to the following: - resolve service incidents by troubleshooting & solving faults reported through Oceane ticketing system - perform service changes by assessing risk and implementing requests reported through change management tools - resolve...

**About the role**: As our Security Support Engineer, your responsibilities will include but will not be limited to the following: - resolve service incidents by troubleshooting & solving faults reported through Oceane ticketing system - perform service changes by assessing risk and implementing requests reported through change management tools - resolve...

**About the role**: Key tasks and responsibilities: - Support and Operate Security Services and offers provided to a vast number of Customers worldwide to secure high quality levels and almost 100% service availability. - Act as Second level of support and deliver different security services management aspects: incident, change, release, capacity, and...

Manage and deliver the operation, upgrade, and configuration of network architectures. - Provide remote and on-site support to our customers inside/outside Egypt. - Manage and monitor large computer networks for problems from a central location through communicating with site technicians and tracking problems until resolution. - Investigate and identify the...

**About the role**: As our Security Support Engineer, your responsibilities will include but will not be limited to the following: - resolve service incidents by troubleshooting & solving faults reported through Oceane ticketing system - perform service changes by assessing risk and implementing requests reported through change management tools - resolve...

**About the role**: As our Security Support Engineer, your responsibilities will include but will not be limited to the following: - resolve service incidents by troubleshooting & solving faults reported through Oceane ticketing system - perform service changes by assessing risk and implementing requests reported through change management tools - resolve...

**Job Purpose**: - To provide support throughout the case excellence process to IT Services Customers, including processing of customers calls/inquiries, case opening, qualification and management, troubleshooting and resolution. - To be responsible for the management of both proactive and reactive cases ensuring a professional and consistent delivery of...

**Customer Service/Support** **Location** - Cairo, Egypt*** Job Title: English Technical Support Engineer **Job Description**: As a Technical Support Advisor, you'll be our valued customers' first point of contact, ensuring their success with our products/services. You'll wear many hats - troubleshooting technical issues, providing clear guidance, and...

**Role Purpose**: Primarily responsible for the remote configuration and commissioning of customer solutions over the MSP, SD-WAN, Internet, IOT, Cloud and legacy core MPLS networks, the Provisioning chapter support the provisioning of Vodafone core IP & Data products, whilst also providing associated Remote Access, L1 L2 & L3 Testing and Customer Reporting...

**About Axis** - We believe that financial services should be more accessible, simple and fun. That's why we started Axis - an app that empowers consumers, solopreneurs, and small businesses with the digital financial tools they need to reach their potential. - Join us if you want to be part of a team that obsesses day in and day out about building financial...

**Job Description**: - Proactive Surveillance & Monitoring: Handle events/alarms reported by operation & maintenance systems by triaging it, investigating it, identifying alarm cause, treating the cause and clearing the alarms. - Incident Management: reduce the risk of incidents on the service by performing triage, categorization, providing a temporary fix...

**About the role**: **Job Purpose**: - To provide support throughout the case excellence process to IT Services Customers, including processing of customers calls/inquiries, case opening, qualification and management, troubleshooting and resolution. - To be responsible for the management of both proactive and reactive cases ensuring a professional and...