Operations Manager, Mena Gsf
6 months ago
3+ years of direct reports team leadership
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- Bachelor's degree
- Knowledge of Excel at an advanced level and SQL basics
- Experience defining program requirements and using data and metrics to determine improvements
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
This job will require exceptional communication and interpersonal skills with Business, Operations, and tech stakeholders with all levels of leadership and exercise sound judgment where clear guidelines may not exist.
Key job responsibilities
Cairo, EGY
- 2+ years of Amazon (blue badge/FTE) experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Influencing without authority: Innovative leader with the ability to identify opportunities and influence stakeholders across functions to gain support and overcome resistance with data and persuasion
- Strong Communication: Ability to communicate expectations and requirements equally well with business and technology teams at all levels, and capacity to write well-reasoned and data-driven proposals, performing your own data analysis as necessary
- Problem Solving: Demonstrate exceptional problem-solving skills, to structure ambiguous situations and to use data analysis to the extent possible to find and drive solutions
- Delivering Results: Ability to successfully deliver end-to-end complex technology and operations projects under tight timelines, working through the multiple constraints along the way
- Organizational skills and attention-to-detail: keep track and, achieve thoroughness and accuracy with the ability to multi-task and prioritize well in a fast paced, dynamic work environment
- Critical LPs: Ownership, Dive Deep, Earn Trust, Hire and develop the best
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