Digital Technology Specialist

7 months ago

مصر, Egypt Microsoft Full time

Join the Middle East & Africa Azure Data & AI Team The Digital Technology Specialist, Azure Data & AI role is focused on working with Microsoft’s account teams to identify and drive opportunities in the massively exciting growth area of Data and Artificial Intelligence. The key goal of this role is to increase incremental sales volume of Microsoft Data & AI solutions, through the generation of new opportunities that result in additional customer revenue.

Microsoft is empowering every person and every organization on the planet to do more and achieve more. We have set ourselves three bold ambitions: create more personal computing, reinvent productivity and business processes and build the intelligent cloud. Our culture is centred on embracing a growth mindset, a theme of inspiring excellence and encouraging teams and leaders to bring their best each day.

As part of our transformation, one of our key areas of focus is the modernization of our sales motions. The Digital Sales SMC organization is a vibrant organization with a charter to accelerate Microsoft’s growth in its cloud-first, mobile-first businesses along with the traditional businesses. This organization is at the forefront of establishing a new sales model leveraging modern technology and big data and analytics to drive impactful demand response and targeted sales coverage.

In SMC and Digital Sales, we have set out with the purpose to empower our customers through the unique value of the Microsoft cloud by building a globally-led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, the Small, Medium, Corporate (SMC) and Digital Sales organization is committed to delivering the global digital scale engine for our business,this is where you come in.

As part of local subsidiaries or Digital Sales centers around the world, you will support a dedicated set of customers in identifying and achieving their business objectives through best-in-class digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SMC and Digital Sales Culture priorities: Diverse and Inclusive, Wellbeing, Sustainability, Giving and Learning.

If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

**Responsibilities**:

- Lead technical discussions with customers leveraging processes and tools, demos, and programs; using consultative sales methodology and technical expertise to understand the customer needs and demonstrate how Microsoft solutions can address them; establish rules of engagement (e.g., role boundaries, handoff strategies) for extended teams.
- Be the Trusted advisor and use proactive effort to find and understand customers’ pain points, and design and offer solutions (with business case) to technical leaders.
- Be the Voice of Customer to share insights and best practices with Engineering, to remove key blockers and drive product improvements.
- Build technical strategy: map the agreed customer vision into a strategy, resolve concerns, prevent & remove technical blockers, validate a strong business case for investment and translate technology complexity into business impact. Work with the customer, account team, and partners to orchestrate a roadmap for implementation using Microsoft Analytics Governance (MAG) framework. Educate our customers on the NoSQL value proposition in general and particularly on Azure Cosmos DB.
- Drive technical assessments to create a map of the current landscape and to build the technical migration & modernization plans, thus building a solid business case.
- Design the solution using your technical knowledge, architectural approach, consultancy skills and our methodology to win a customer’s technical decision and meet the customer’s needs. Ensure technical decision makers agree with proposed architecture. Drive POCs/pilots to create momentum for MVPs, infusing key AI technologies where appropriate and being technically proficient to conduct and
complete a POC with hands-on-skills. Articulate the end-to-end architecture, including both Apps and Data services (Azure Cosmos DB & OSS DB)
- Identify new opportunities within customer engagement.
- Maintain and grow expertise in Data Modernization (Azure Cosmos DB and Open Source DB), Analytics & Data warehousing scenarios including Intelligent Data Platform (Azure SQL DW, Azure Dat

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