French Customer Service

7 months ago


مصر, Egypt MICO WORLD Full time

MICO WORLD is a world-leading open social platform founded in 2014. We are dedicated to creating unbeatable, high-quality, and diverse social products worldwide, which provide accessible and robust social experiences to millions of users in over 150 countries and regions. With our products, users can enjoy video and voice chats, live streaming, games, and more. We have more than 100 million global users and over 150 thousand contracted anchors. Our main markets include the Middle East, Southeast Asia, South Asia, Europe, and America. We continue to enhance localization management and promote branding worldwide.

**Role Description**:
This is a full-time on-site Customer service Specialist (Back-office) role located in El Maadi for French speakers only.

**Responsibilities**
- Maintaining a positive, empathetic, and professional attitude toward customers.
- Communicating with customers through various chats and resolving their complaints.
- Knowing our products inside and out so that you can answer questions.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.

**Qualifications**
- Strong communication skills.
- Fluent in French (speaking and writing) is a must.
- Proficiency in English is a must.
- Creative and innovative personality.
- Computer literacy.
- Previous experience in customer service.
- Bachelor's degree in any related field

**Vacancy details**
- Flexible hours and rotational off-days.
- Attractive package.
- Transportation allowance.
- Social and medical insurance.
- Non voice account.

Type d'emploi : Temps plein

Salaire : à partir de E£15 000,00 par mois

Langue:

- Française (Exigé)

Ability to Commute:

- المعادي (Exigé)

Ability to Relocate:

- المعادي: Relocate before starting work (Optionnel)



  • مصر, Egypt Nok Human Capital Full time

    NOK is hiring Outbound **French Bilingual **Customer service Agents **Requirements**: - B2-C1 French and English - Grads, Undergrads, Gapyears and Foreigners - Excellent communication skills. - Flexible with overnight shift. **Working conditions**: - Location: Maadi, Technology Park - 2 days off rotational - 9 working hours including 1 hour...


  • مصر, Egypt Naos Solutions Full time

    Naos solutions is hiring french customer service agents Work Location: Maadi, Cairo, Morning shifts, no working from home. Morning shifts no working from home.m home. Job requirements - Fluent /native french speakers. - 2-4 years of experience working in a customer-focused role, there is an account that requires telesales and B2B experience. **Salary**:...


  • مصر, Egypt Transcom WorldWide Full time

    **Location**:Egypt, Cairo **Job category**: **Language**:French **What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village **Join us as a Technical Support Representative!** Job Responsibilities: - Provide superior Technical Support by assisting clients, using the...

  • Bilingual French

    7 months ago


    مصر, Egypt TTEC Full time

    Bilingual French & English Customer Service Representative - Nights Overview Our business is making customers happy! We’re bringing humanity to business. We're the people and advanced technology behind many of the world's most iconic brands. Ready to brighten people’s days? Whether it’s getting answers for customers quickly, consulting on products...


  • مصر, Egypt Pillars Consultancy Full time

    **Banking Customer Service Executive FRENCH** The Bank is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfill their hopes and realise their...


  • مصر, Egypt Pillars Consultancy Full time

    **Banking Customer Service Executive FRENCH** The Bank is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfill their hopes and realise their...


  • مصر, Egypt Johnson & Johnson Full time

    J&J Egypt is recruiting for a **Customer Service Associate (French speaker) **to be located in Egypt. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people....


  • مصر, Egypt Callnovo Full time

    Are you passionate about providing exceptional customer service in the tech industry? We are seeking some dedicated individuals to join our team as a Customer Service Representative for our Cloud Camera product. As an integral part of our team, you will be responsible for handling customer inquiries and resolving complaints via phone, completing daily work...


  • مصر, Egypt Teleperformance Full time

    #TeleperformanceEgypt is Hiring French Speakers to get hired immediately. **Requirements**: - Fluent French Speakers. - Graduates & Dropouts - Clear Military Status for men. - English is a plus Working Conditions - Rotational Shifts - 2 Days OFF Weekly - 9 working hours including an hour break **Benefits**: - Salary up to 16.5K net including your KPIs -...


  • مصر, Egypt Teleperformance Full time

    **Teleperformance **is now hiring for **"Technical support representative"** role. - Responsibilities : Handling customers and help them resolve technical issue related to their phones. - Shifts : Rotational, from 8 Am to 9 Pm. - 10% salary annual raise. - Working location, 5th settlement. - **Requirements : French B2, Egyptian and graduated.** **Benefits :...


  • مصر, Egypt PK Global Full time

    Job Title: Customer Success Specialist - French **Job Description**: **Job Purpose** The Customer Success Specialist supports an existing customer base with a moderate level of complexity to cultivate and build strong customer relationships over the customer lifecycle, while ensuring customer satisfaction and engagement. Responsible for developing an...


  • مصر, Egypt Webhelp Full time

    **Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Associate Customer Success specialist - French **Job Description**: The Associate Customer Success Specialist supports an existing customer base to cultivate and build strong customer relationships over the customer lifecycle while ensuring customer satisfaction and engagement. This...

  • Customer Service

    7 months ago


    مصر, Egypt Nok Human Capital Full time

    NOK Human Capital is hiring " Customer Service Representatives " - Excellent up to fluent English level - Excellent up to fluent French level - Flexible with rotational shifts - Salaries up to 18k - 2 days off ( rotational ) - Location Maadi - Foreigners/ Gap years/ Drop outs/ Undergraduates/ Graduates are welcome to apply **Salary**: E£9,200.00 -...

  • French

    7 months ago


    مصر, Egypt Transcom WorldWide Full time

    **Location**:Egypt **Job category**: **Language**:French **What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village - Overnight bonus **Join us as a Customer Service Representative!** Job Responsibilities: - Provide superior customer service by assisting clients, using...


  • مصر, Egypt Sitel Full time

    **Required Language** French, English **Employment Type** Full time **Contract Type** Permanent **Description** **JOB TITLE**: Customer Support Representative **REPORTS TO**: Account Supervisor **1. **What’s in it for you?** We believe in the more, the merrier, and that’s why we love to grow our family. Our family celebrates success and seizes to...


  • مصر, Egypt Webhelp Full time

    **Other** **Location** - Giza, Egypt*** Job Title: Associate Customer Success specialist - French **Job Description**: The Associate Customer Success Specialist supports an existing customer base with a low to moderate level of complexity to cultivate and build strong customer relationships over the customer lifecycle, while ensuring customer satisfaction...


  • مصر, Egypt PK Global Full time

    Job Title: Associate Customer Success specialist - French **Job Description**: The Associate Customer Success Specialist supports an existing customer base with a low to moderate level of complexity to cultivate and build strong customer relationships over the customer lifecycle, while ensuring customer satisfaction and engagement. Responsible for...


  • مصر, Egypt HSBC Full time

    **Why join us?** **HSBC Technology and Services** HSBC Technology and Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. **Global Service Delivery** Global Service Delivery is a business-aligned, customer-servicing organization with...


  • مصر, Egypt Service First CX Full time

    **About Us** Service First CX is a World Class Multinational Company with strategic locations around the globe providing an elevated Customer Experience to benefit businesses with exceptional customer engagement. This is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities...


  • مصر, Egypt Teleperformance Full time

    #TeleperformanceEgypt is Hiring French Speakers(Morning Shifts) to get hired immediately. **Requirements**: - Fluent French Speakers. - Graduates & Dropouts - Clear Military Status for men. - English is a plus Working Conditions - Rotational Shifts - 2 Days OFF Weekly - 9 working hours including an hour break **Benefits**: - Salary up to 16.5K net...