French Customer Service

4 weeks ago


مصر, Egypt MICO WORLD Full time

MICO WORLD is a world-leading open social platform founded in 2014. We are dedicated to creating unbeatable, high-quality, and diverse social products worldwide, which provide accessible and robust social experiences to millions of users in over 150 countries and regions. With our products, users can enjoy video and voice chats, live streaming, games, and more. We have more than 100 million global users and over 150 thousand contracted anchors. Our main markets include the Middle East, Southeast Asia, South Asia, Europe, and America. We continue to enhance localization management and promote branding worldwide.

**Role Description**:
This is a full-time on-site Customer service Specialist (Back-office) role located in El Maadi for French speakers only.

**Responsibilities**
- Maintaining a positive, empathetic, and professional attitude toward customers.
- Communicating with customers through various chats and resolving their complaints.
- Knowing our products inside and out so that you can answer questions.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.

**Qualifications**
- Strong communication skills.
- Fluent in French (speaking and writing) is a must.
- Proficiency in English is a must.
- Creative and innovative personality.
- Computer literacy.
- Previous experience in customer service.
- Bachelor's degree in any related field

**Vacancy details**
- Flexible hours and rotational off-days.
- Attractive package.
- Transportation allowance.
- Social and medical insurance.
- Non voice account.

Type d'emploi : Temps plein

Salaire : à partir de E£15 000,00 par mois

Langue:

- Française (Exigé)

Ability to Commute:

- المعادي (Exigé)

Ability to Relocate:

- المعادي: Relocate before starting work (Optionnel)



  • مصر, Egypt Sutherland Global Services Full time

    French-speaking Customer Service Representative at Sutherland We are hiring fluent French speakers for our Customer Service Representative role at Sutherland! 1. Salary: Starts from 15k net. 2. Equipment Provided: PC headset and internet allowance. 3. Transportation: Enjoy hassle-free commuting with provided transportation...


  • مصر, Egypt Nok Human Capital Full time

    NOK is hiring Outbound **French Bilingual **Customer service Agents **Requirements**: - B2-C1 French and English - Grads, Undergrads, Gapyears and Foreigners - Excellent communication skills. - Flexible with overnight shift. **Working conditions**: - Location: Maadi, Technology Park - 2 days off rotational - 9 working hours including 1 hour...


  • مصر, Egypt Naos Solutions Full time

    Naos solutions is hiring french customer service agents Work Location: Maadi, Cairo, Morning shifts, no working from home. Morning shifts no working from home.m home. Job requirements - Fluent /native french speakers. - 2-4 years of experience working in a customer-focused role, there is an account that requires telesales and B2B experience. **Salary**:...


  • مصر, Egypt Nok Human Capital Full time

    NOK is hiring Outbound **French Bilingual **Customer service Agents **Requirements**: - B2-C1 French and English - Grads, Undergrads, Gapyears and Foreigners - Excellent communication skills. - Flexible with overnight shift. **Working conditions**: - Location: Maadi, Technology Park - 2 days off rotational - 9 working hours including 1 hour...


  • مصر, Egypt NAOS Solutions Full time

    **Responsibilities**: - Deliver accurate and comprehensive information by utilizing appropriate tools and methods. - Address customer complaints and provide suitable solutions and alternatives within set timeframes. - Follow up to ensure complete resolution. - Maintain detailed records of customer interactions, manage customer accounts, and file relevant...


  • مصر, Egypt Transcom WorldWide Full time

    **Location**:Egypt, Cairo **Job category**: **Language**:French **What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village **Join us as a Technical Support Representative!** Job Responsibilities: - Provide superior Technical Support by assisting clients, using the...

  • Bilingual French

    3 weeks ago


    مصر, Egypt TTEC Full time

    Bilingual French & English Customer Service Representative - Nights Overview Our business is making customers happy! We’re bringing humanity to business. We're the people and advanced technology behind many of the world's most iconic brands. Ready to brighten people’s days? Whether it’s getting answers for customers quickly, consulting on products...


  • مصر, Egypt Johnson & Johnson Full time

    J&J Egypt is recruiting for a **Customer Service Associate (French speaker) **to be located in Egypt. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people....


  • مصر, Egypt Callnovo Full time

    Are you passionate about providing exceptional customer service in the tech industry? We are seeking some dedicated individuals to join our team as a Customer Service Representative for our Cloud Camera product. As an integral part of our team, you will be responsible for handling customer inquiries and resolving complaints via phone, completing daily work...


  • مصر, Egypt Teleperformance Full time

    #TeleperformanceEgypt is Hiring French Speakers to get hired immediately. **Requirements**: - Fluent French Speakers. - Graduates & Dropouts - Clear Military Status for men. - English is a plus Working Conditions - Rotational Shifts - 2 Days OFF Weekly - 9 working hours including an hour break **Benefits**: - Salary up to 16.5K net including your KPIs -...


  • مصر, Egypt Webhelp Full time

    **Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Customer Service/Technical Support Advisor - French - Alexandria - 2024 **Job Description**: Due to our incredible growth, we’re looking for Customer Service Advisors with French language skills to help us deliver exceptional customer experiences for some of the world’s biggest and...


  • مصر, Egypt Webhelp Full time

    **Customer Service/Support** **Location** - Alexandria, Egypt*** Job Title: Customer Service/Technical Support Advisor - French - Alexandria - 2024 **Job Description**: Due to our incredible growth, we’re looking for Customer Service Advisors with French language skills to help us deliver exceptional customer experiences for some of the world’s...


  • مصر, Egypt Etisal International Full time

    **Role Description** This is a full-time on-site role for a Customer Service Executive (French Language). The Customer Service Executive will be responsible for providing customer support to German-speaking clients, ensuring customer satisfaction, managing customer service processes, and maintaining strong interpersonal relationships with customers. The...

  • Customer Service

    3 weeks ago


    مصر, Egypt Webhelp Full time

    **Customer Service/Support** **Location** - Cairo, Egypt*** Job Title: Customer Service / Technical Support - French LWH - 2024 **Job Description**: Due to our incredible growth, we’re looking for Customer Service Advisors with French language skills to help us deliver exceptional customer experiences for some of the world’s biggest and most...


  • مصر, Egypt PK Global Full time

    Job Title: Customer Success Specialist - French **Job Description**: **Job Purpose** The Customer Success Specialist supports an existing customer base with a moderate level of complexity to cultivate and build strong customer relationships over the customer lifecycle, while ensuring customer satisfaction and engagement. Responsible for developing an...


  • مصر, Egypt Webhelp Full time

    **Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Associate Customer Success specialist - French **Job Description**: The Associate Customer Success Specialist supports an existing customer base to cultivate and build strong customer relationships over the customer lifecycle while ensuring customer satisfaction and engagement. This...

  • Customer Service

    3 days ago


    مصر, Egypt Nok Human Capital Full time

    NOK Human Capital is hiring " Customer Service Representatives " - Excellent up to fluent English level - Excellent up to fluent French level - Flexible with rotational shifts - Salaries up to 18k - 2 days off ( rotational ) - Location Maadi - Foreigners/ Gap years/ Drop outs/ Undergraduates/ Graduates are welcome to apply **Salary**: E£9,200.00 -...


  • مصر, Egypt Service First CX Full time

    **About Us** Service First CX is a World Class Multinational Company with strategic locations around the globe providing an elevated Customer Experience to benefit businesses with exceptional customer engagement. This is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities...

  • French

    2 weeks ago


    مصر, Egypt Transcom WorldWide Full time

    **Location**:Egypt **Job category**: **Language**:French **What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village - Overnight bonus **Join us as a Customer Service Representative!** Job Responsibilities: - Provide superior customer service by assisting clients, using...

  • Customer Services

    3 weeks ago


    مصر, Egypt Nok Human Capital Full time

    NOK HC is hiring fluent French speakers: - Non voice account (Chat & Mails). - Location: Maadi, Cairo. - Attractive Package. - Rotational shifts 24\7 &rotational days off. Qualifications: - Fluent French B2 up to C1 with excellent English level (B1+). - Flexibility with overnight shifts. - Customer-facing experience required in a similar role (online...