French Customer Service
5 months ago
MICO WORLD is a world-leading open social platform founded in 2014. We are dedicated to creating unbeatable, high-quality, and diverse social products worldwide, which provide accessible and robust social experiences to millions of users in over 150 countries and regions. With our products, users can enjoy video and voice chats, live streaming, games, and more. We have more than 100 million global users and over 150 thousand contracted anchors. Our main markets include the Middle East, Southeast Asia, South Asia, Europe, and America. We continue to enhance localization management and promote branding worldwide.
**Role Description**:
This is a full-time on-site Customer service Specialist (Back-office) role located in El Maadi for French speakers only.
**Responsibilities**
- Maintaining a positive, empathetic, and professional attitude toward customers.
- Communicating with customers through various chats and resolving their complaints.
- Knowing our products inside and out so that you can answer questions.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
**Qualifications**
- Strong communication skills.
- Fluent in French (speaking and writing) is a must.
- Proficiency in English is a must.
- Creative and innovative personality.
- Computer literacy.
- Previous experience in customer service.
- Bachelor's degree in any related field
**Vacancy details**
- Flexible hours and rotational off-days.
- Attractive package.
- Transportation allowance.
- Social and medical insurance.
- Non voice account.
Type d'emploi : Temps plein
Salaire : à partir de E£15 000,00 par mois
Langue:
- Française (Exigé)
Ability to Commute:
- المعادي (Exigé)
Ability to Relocate:
- المعادي: Relocate before starting work (Optionnel)
-
French Customer Service Agent
5 months ago
مصر, Egypt Nok Human Capital Full timeNOK is hiring Outbound **French Bilingual **Customer service Agents **Requirements**: - B2-C1 French and English - Grads, Undergrads, Gapyears and Foreigners - Excellent communication skills. - Flexible with overnight shift. **Working conditions**: - Location: Maadi, Technology Park - 2 days off rotational - 9 working hours including 1 hour...
-
French Customer Service Agent
5 months ago
مصر, Egypt Naos Solutions Full timeNaos solutions is hiring french customer service agents Work Location: Maadi, Cairo, Morning shifts, no working from home. Morning shifts no working from home.m home. Job requirements - Fluent /native french speakers. - 2-4 years of experience working in a customer-focused role, there is an account that requires telesales and B2B experience. **Salary**:...
-
French Customer Service Agent
4 months ago
مصر, Egypt Nok Human Capital Full timeNOK is hiring Outbound **French Bilingual **Customer service Agents **Requirements**: - B2-C1 French and English - Grads, Undergrads, Gapyears and Foreigners - Excellent communication skills. - Flexible with overnight shift. **Working conditions**: - Location: Maadi, Technology Park - 2 days off rotational - 9 working hours including 1 hour...
-
French Customer Service Representative
5 months ago
مصر, Egypt NAOS Solutions Full time**Responsibilities**: - Deliver accurate and comprehensive information by utilizing appropriate tools and methods. - Address customer complaints and provide suitable solutions and alternatives within set timeframes. - Follow up to ensure complete resolution. - Maintain detailed records of customer interactions, manage customer accounts, and file relevant...
-
Bilingual Customer Service Representative
5 months ago
مصر, Egypt Transcom WorldWide Full time**Location**:Egypt, Cairo **Job category**: **Language**:French **What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village **Join us as a Technical Support Representative!** Job Responsibilities: - Provide superior Technical Support by assisting clients, using the...
-
Bilingual French
5 months ago
مصر, Egypt TTEC Full timeBilingual French & English Customer Service Representative - Nights Overview Our business is making customers happy! We’re bringing humanity to business. We're the people and advanced technology behind many of the world's most iconic brands. Ready to brighten people’s days? Whether it’s getting answers for customers quickly, consulting on products...
-
Wfh - French & English Bilingual Customer Service
4 months ago
مصر, Egypt Callnovo Full timeAre you passionate about providing exceptional customer service in the tech industry? We are seeking some dedicated individuals to join our team as a Customer Service Representative for our Cloud Camera product. As an integral part of our team, you will be responsible for handling customer inquiries and resolving complaints via phone, completing daily work...
-
French Speakers Customer Service
5 months ago
مصر, Egypt Teleperformance Full time#TeleperformanceEgypt is Hiring French Speakers to get hired immediately. **Requirements**: - Fluent French Speakers. - Graduates & Dropouts - Clear Military Status for men. - English is a plus Working Conditions - Rotational Shifts - 2 Days OFF Weekly - 9 working hours including an hour break **Benefits**: - Salary up to 16.5K net including your KPIs -...
-
Bilingual Customer Service Representative
4 months ago
مصر, Egypt Etisal International Full time**Role Description** This is a full-time on-site role for a Customer Service Executive (French Language). The Customer Service Executive will be responsible for providing customer support to German-speaking clients, ensuring customer satisfaction, managing customer service processes, and maintaining strong interpersonal relationships with customers. The...
-
Customer Success Specialist
5 months ago
مصر, Egypt PK Global Full timeJob Title: Customer Success Specialist - French **Job Description**: **Job Purpose** The Customer Success Specialist supports an existing customer base with a moderate level of complexity to cultivate and build strong customer relationships over the customer lifecycle, while ensuring customer satisfaction and engagement. Responsible for developing an...
-
Associate Customer Success Specialist
5 months ago
مصر, Egypt Webhelp Full time**Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Associate Customer Success specialist - French **Job Description**: The Associate Customer Success Specialist supports an existing customer base to cultivate and build strong customer relationships over the customer lifecycle while ensuring customer satisfaction and engagement. This...
-
Customer Service
4 months ago
مصر, Egypt Nok Human Capital Full timeNOK Human Capital is hiring " Customer Service Representatives " - Excellent up to fluent English level - Excellent up to fluent French level - Flexible with rotational shifts - Salaries up to 18k - 2 days off ( rotational ) - Location Maadi - Foreigners/ Gap years/ Drop outs/ Undergraduates/ Graduates are welcome to apply **Salary**: E£9,200.00 -...
-
French
5 months ago
مصر, Egypt Transcom WorldWide Full time**Location**:Egypt **Job category**: **Language**:French **What's in it for YOU!** - Best salary in the market - Transportation provided - Medical and social insurance - Location is in Smart village - Overnight bonus **Join us as a Customer Service Representative!** Job Responsibilities: - Provide superior customer service by assisting clients, using...
-
Customer Service Specialist
5 months ago
مصر, Egypt Service First CX Full time**About Us** Service First CX is a World Class Multinational Company with strategic locations around the globe providing an elevated Customer Experience to benefit businesses with exceptional customer engagement. This is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities...
-
Associate Customer Success Specialist
5 months ago
مصر, Egypt Webhelp Full time**Other** **Location** - Giza, Egypt*** Job Title: Associate Customer Success specialist - French **Job Description**: The Associate Customer Success Specialist supports an existing customer base with a low to moderate level of complexity to cultivate and build strong customer relationships over the customer lifecycle, while ensuring customer satisfaction...
-
Associate Customer Success Specialist
5 months ago
مصر, Egypt PK Global Full timeJob Title: Associate Customer Success specialist - French **Job Description**: The Associate Customer Success Specialist supports an existing customer base with a low to moderate level of complexity to cultivate and build strong customer relationships over the customer lifecycle, while ensuring customer satisfaction and engagement. Responsible for...
-
French Speakers Customer Service
5 months ago
مصر, Egypt Teleperformance Full time#TeleperformanceEgypt is Hiring French Speakers(Morning Shifts) to get hired immediately. **Requirements**: - Fluent French Speakers. - Graduates & Dropouts - Clear Military Status for men. - English is a plus Working Conditions - Rotational Shifts - 2 Days OFF Weekly - 9 working hours including an hour break **Benefits**: - Salary up to 16.5K net...
-
Customer Service Specialist-french Speaker
5 months ago
مصر, Egypt HSBC Full time-Job description **Why join us** **The Opportunity**: **Role Context;** - Excellent communication skills - Written & Verbal (French/English/Arabic). - Attention to detail - Proven track record of strong focus towards high levels of Quality and Customer Service - Ability to multi-task, depending on the criticality of the tasks. - Self-motivated and should...
-
French Telesales Agent
5 months ago
مصر, Egypt NAOS Solutions Full timeNAOS Solutions, a leading provider of innovative contact center solutions, is seeking a motivated and dynamic individual to join our Contact Center department as a French Telesales Agent. As a French Telesales Agent, you will be responsible for promoting and selling our products and services to potential customers over the phone. Your main objective will be...
-
Customer Service Specialist
5 months ago
مصر, Egypt H.B. Fuller Full timeH.B. Fuller is a leading global adhesives provider focusing on perfecting adhesives, sealants and other specialty chemicals across all industries throughout the world. While our products are virtually invisible, they play a vital role in ensuring the quality of modern life and we are committed to connecting what matters to solve some of the world's biggest...