Payroll Services Senior Expert French Lang
23 hours ago
Support the team in the operational conversion of P&O strategic objectives. -Provide support and specific advice in the implementation of processes and standards for all P&O Services aspects (e.g. services, processes, continuous improvement) and provide guidance and assistance on problems and requests to customers/users through consulting and training -Support the identification and planning of services P&O Services will provide. -Handle standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts -Perform user administration tasks (e.g. access management). -Track service requests and troubleshoots - analyze error messages and questions -Support periodic cost and efficiency analyses to support productivity objectives -Support personnel cost budgeting process and control. -Support evaluation of the services / processes / continuous improvement in scope. -Contribute to P&O Services projects at country or BU level The role is supporting France
**Commitment to Diversity & Inclusion**:
- Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._
**Minimum requirements**
- Operations Management and Execution English Optimizing Customer value by co-creating and developing compelling customer focused solutions Proactive thinking Problem solving
- 3-4 years relevant experience French - Relevant experience in Payroll - Very good Office and Excel skills - Basic Knowledge for France legislation.
**Division**
- CTS
**Business Unit**
- HR NBS
**Country**
- Egypt
**Work Location**
- Cairo
**Company/Legal Entity**
- NOV PHARMA EGY
**Functional Area**
- Human Resources
**Job Type**
- Full Time
**Employment Type**
- Regular
**Shift Work**
- No
**Early Talent**
- Yes
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