HR Ops Associate
6 days ago
**Responsibilities**
- Deliver services at the defined SLAs/KPIs and drive operational efficiency and continuous improvement.
- Ensure consistent service delivery of agreed process and complete transaction tracking to capture SLAs.
- Identify service delivery and process improvement opportunities in the assigned process.
- Ensure a consistent and high level of customer service and operational excellence that will ensure transactions are resolved efficiently and in full compliance with relevant legal, company and process requirements.
- Partner with team to execute plans to improve customer satisfaction with a focus on processes.
- Represent technical, functional and customer perspective when taking decisions: Database requirements, integration of systems, internal clients and the broader shared services organization.
- Manage escalation and takes ownership for ultimate issue resolution.
- Ensure smooth on-boarding, training, process and support documentation and aids for colleagues as needed.
- Ensure knowledge management platform is updated.
**Qualifications**
- HR Shared Services process and SLA management experience: 0-1 years
- Service management and ticket management system experience
- Customer orientation
- Strong communication skills
- HR certificated prefferred
Process management and continuous improvement with a focus on optimization and productivity
-
HR Ops Associate
2 weeks ago
مصر, Egypt PepsiCo Full time**Overview** Working with inspiring and experienced colleagues, you'll find that the atmosphere in our office is informal and engaging. With drive and ingenuity, our teams deliver vital services to PepsiCo employees around the world. With an active, get things-done culture, this is a place where your dynamism and agility will make a difference. Job...
-
HR Assistant
1 week ago
مصر, Egypt Souq.com for E-Commerce LLC Full time6+ months of human resources experience - Experience in confidential environments - B2 ability in written and verbal English The core part of The HR Assistant responsibilities will be taking care and addressing associate queries, placing engagement with associates as your primary focus within our location Delivery stations. As an integral part of the HR...
-
HR Operations Associate Supervisor
1 week ago
مصر, Egypt PepsiCo Full time**Responsibilities**: - Plans with the HR Ops Manager the annual HR activation calendar to facilitate effective planning and field activation with timely delivery. - Leads on the TM & Learning Agenda for the targeted population in partnership with TM, ER & Compliance & Ethics to deliver the culture of integrity required training (COC, ABAC, COI and cyber...
-
HR Associate
5 days ago
مصر, Egypt United Nations Development Programme (Jordan, Regional Bureau for Arab States) Full time**Description**: Background Diversity, Equity and Inclusion are core principles at UNDP: we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave...
-
HR Operations Associate Supervisor
7 days ago
مصر, Egypt PepsiCo Full time**Responsibilities**: 1.Plans with the HR Ops Manager the annual HR activation calendar to facilitate effective planning and field activation with timely delivery. 2.Leads on the TM & Learning Agenda for the targeted population in partnership with TM, ER & Compliance & Ethics to deliver the culture of integrity required training (COC, ABAC, COI and cyber...
-
Associate HR Operations
4 weeks ago
مصر, Egypt GE Corporate Full time**Job Description Summary**: In this role, you will be responsible for ensuring daily service delivery standards are achieved while performing various routine transactional tasks for HR Operations. Develop a basic knowledge of the HR systems and processes to perform your job. Identify and resolve operational issues and support process improvements within...
-
Associate HR Operations
1 week ago
مصر, Egypt GE Vernova rTSA Full time**Job Description Summary**: In this role, you will be responsible for ensuring daily service delivery standards are achieved while performing various routine transactional tasks for HR Operations. Develop a basic knowledge of the HR systems and processes to perform your job. Identify and resolve operational issues and support process improvements within...
-
HR Sr Advisor
1 week ago
مصر, Egypt PepsiCo Full time**Overview** This role acts as the first point of contact for all leaders and employee needs to build the great place to work within Cairo, working closely with COEs and HRBPs to deliver the smooth execution of HR strategy. **Responsibilities** General - Work with the HR Lead and key stakehlders to deliver the HR strategy across assigned functions - Build...
-
HR Sr Advisor
7 days ago
مصر, Egypt PepsiCo Full timeOverview: This role acts as the first point of contact for all leaders and employee needs to build the great place to work within Cairo, working closely with COEs and HRBPs to deliver the smooth execution of HR strategy. **Responsibilities**: - General - Work with the HR Lead and key stakehlders to deliver the HR strategy across assigned functions - Build...
-
Senior Associate, HR Lead
4 weeks ago
مصر, Egypt SC Johnson Full time**JOB TITLE**: Senior Associate, HR Lead **Location**: Egypt - Cairo **OVERVIEW**: **ROLE SUMMARY** Responsible for providing a broad spectrum of HR services and support for Egypt & Morocco organizations. In addition, needs to be involved in executing HR policies and practices that enable the company to meet its strategic and operational goals. **About...
-
HR Ops Sr Associate
2 weeks ago
مصر, Egypt PepsiCo Full time**Responsibilities**: - Deliver services at the defined SLAs/KPIs and drive operational efficiency and continuous improvement. - Ensure consistent service delivery of agreed process and complete transaction tracking to capture SLAs. - Identify service delivery and process improvement opportunities in the assigned process. - Ensure a consistent and high...
-
HR Associate Advisor
1 week ago
مصر, Egypt PepsiCo Full timeOverview: To take the right, calibrated, comply with both law plus PepsiCo values and on time actions toward the employees violations either direct transferred or speak up as a source. **Responsibilities**: - Partner with HR and business leaders to develop proactive and positive employee and labor relations strategies and initiatives that drive business...
-
HR Sr Associate
1 week ago
مصر, Egypt PepsiCo Full time**Responsibilities** - Act as HR Single point of contact in all HR related payroll (Fixed/ Variable) inputs ensuring the timeliness and accuracy of HR input into the HR system and to the payroll unit enabling the timely interface of payroll data into the payroll system - Develop and maintain Payroll input consolidation and validation tools and processes -...
-
HR Sr Associate
2 weeks ago
مصر, Egypt PepsiCo Full time**Responsibilities**: - Execute all HR local Business services (LBS) aspects of the employee life-cycle in his/her designated locations in addition to ensuring adherence to the company's policies and procedures, labor law and position management principles - Maintain proper workflows & SLAs with other HR work streams to ensure a smooth communication...
-
HR Coordinator
4 weeks ago
مصر, Egypt Top Business Human Resources Full time**Job Description**: - Dedicated HR Generalist and main point of contact for all company associates - Collate monthly payroll input for DCEG and submit to HRBP - Support in leave management (using internal HR tool) - Support in liaising between DCMR and medical insurance service provider and social security administration - Support in talent acquisition...
-
Sr. Associate HR
2 weeks ago
مصر, Egypt Amgen Full timeEnsures job descriptions for all positions are written and agreed with line management and HR function - Manages the recruitment processes in partnership with line management - Conducts HR programs such as orientation, recruiting events, employee relations meetings - Coordinates on-boarding, hiring and payroll processes - Creates training plan in order to...
-
HR Manager Egypt
2 weeks ago
مصر, Egypt Alcon Full timeIn partnership with people leaders: - Aligns with the Talent & Culture Partner to execute enterprise level initiatives. - Delivers Alcon’s core HR services and people processes (e.g. OTR, PMP), and ensures an optimal associate experience - Drives business success by coaching and advising teams on associate experience initiatives, such as Associate...
-
Human Resources Associate
5 days ago
مصر, Egypt United Nations Entity for Gender Equality and the Empowerment of Women (HQ) Full timeBackground UN Women, grounded in the vision of equality enshrined in the Charter of the United Nations, works for the elimination of discrimination against women and girls; the empowerment of women; and the achievement of equality between women and men as partners and beneficiaries of development, human rights, humanitarian action and peace and...
-
HR Intern
6 days ago
مصر, Egypt The Coca-Cola Company Full time**JOB SUMMARY**: The role of the HR Intern is to support the HRM and the HR Services team to ensure the effective implementation of the Company HR Strategy and Policies and Procedures onsite. **KEY DUTIES/RESPONSIBILITIES**: - ** Employee Relations Activities**: Proper Collection of new hires' documentation, Validation & archiving. - ** Learning &...
-
HR Associate
5 days ago
مصر, Egypt Heineken Full timeAt ABC, we brew the joy of true togetherness to inspire a better world. A big part of that means brewing better people with the heart of our company in our four values: - Passion for consumers and customers - Care for people and planet - Enjoyment of life - Courage to dream and pioneer **Job Purpose** The purpose of this role is to execute and coordinates...