HR Generalist

1 week ago


مصر, Egypt Target Recruitment & HR Solutions Full time

**Job Title**: HR Generalist

**Job Location**: Cairo

**Company’s Category**: Multinational Company

An “HR Generalist” is urgently needed for a multinational company in Cairo.

**Job description**:

- Resolving employee HR support cases/Live chats daily.
- Manage the service requests of customers through different access channels.
- Identification of process improvements; providing solutions for non-standard, sub-process activities.
- Assisting with basic reporting needs.
- May act as a mentor or trainer in the team.
- Responsible for implementation and maintenance of human resources. Administration and activities associated with employee information, retrieval capabilities, and support.
- Processes HR data according to ‘the company’ policy and legal requirements, consults with senior team members on HR processes and implementation, and is responsible for end-to-end country HR support throughout the employee life cycle.
- Implements and tracks processes to ensure that records are accurate, accessible, and appropriately secure, legal compliance, and HPE policy requirements (e.g., data management and data integration).
- Provides support for recruiting in administration, internal hiring, and lower-level external hiring.
- Ensures seamless support through AskHR HR tools for both front
- and back-end processes.
- Is responsible for complex employees’ requests and case management and is the first point of contact for escalations.
- Specializes in the support processes and engages in the beginning-to-end support process within a sub-region or function.
- Manages indicative employee data (i.e., new hires, terminations, change of profile status, etc.) into information databases.
- Re-engineers regional and country-level processes and works in partnership with global teams to build more process strength and capability.
- Provides support to Egypt’s office employees on-site whenever required.

**Job Requirements**:

- Bachelor’s degree in business administration (Relevant HR certificate/Major is a credit).
- Typically, 2-3+ years’ experience in a customer service role and/or human resources.
- Excellent communication skills, both written and verbal.
- Fluency in English. (Knowledge of different languages is an asset, i.e., French, German, Spanish,)
- Expert knowledge of the general/technical aspects of the job.
- Work is completed independently and can handle most unique situations.
- Proficient with country-specific languages. Strong written and verbal skills.
- Strong quantitative and qualitative analytical skills.
- Attention to detail.
- Excellent time management skills.
- Team player and manages multiple tasks.
- Ability to troubleshoot inquiries and work within tight deadlines.
- Developed relationship.
- Ability to support multiple countries.
- Expert in specific content areas of HR processes and systems (i.e., Salesforce, Workday, etc.).

**If you are interested, don’t hesitate to send us your CV at**:
And, if you are looking to outsource through us, check our outsourcing services now

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