Customer Experience Specialist

iSchool is an Egyptian EdTech platform dedicated to providing innovative educational technology solutions for students aged 6 to 18. As a part of Egypt's renowned Nahdet Misr Publishing Group, we focus on equipping the next generation with skills in fields like computer science, coding, programming, software engineering, AI, and more. **Job Summary** As a...

**Join Our IT Company as a Marketing Specialist** **Requirements**: - Demonstrated experience in digital marketing, particularly with Google Analytics, Facebook, and Instagram. - Strong analytical skills with the ability to interpret data and make informed decisions. - Exceptional written and verbal communication abilities. - Creative thinker with the...

iSchool, a prominent EdTech platform dedicated to providing coding and artificial intelligence education to students aged 6 to 18, is seeking a passionate and skilled Training and Development Specialist to join our team. In this role, you will be responsible for designing, implementing, and overseeing training programs that enhance the skills and knowledge...

**Job Summary**: Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, and help customers understand the products and services being offered by the company. **Reports to**: Customer Service Team Leader. **ESSENTIAL DUTIES &...

The Senior Procurement Specialist is responsible for leading sourcing initiatives, negotiating contracts, and managing supplier performance to achieve optimal value for Advansys. This role requires a strong understanding of procurement processes and extensive experience with SAP to enhance efficiency and effectiveness in the procurement...

iSchool, an innovative leader in the EdTech space, focuses on providing cutting-edge educational tools and resources to young learners aged 6 to 18. We are currently seeking an Organizational Development Specialist to join our growing team. In this role, you will be instrumental in driving organizational effectiveness and enhancing employee engagement...

iSchool, a leading e-learning company specializing in coding and artificial intelligence education for students aged 6 to 18, is seeking a passionate and skilled Customer Support Agent to join our dynamic team. In this role, you will be responsible for providing outstanding support to our students, parents, and educators. You will assist with inquiries,...

Planning and executing process improvment projects - Maintain Advansys Quality Managment System to ensure that all processes are in accordance with international standards - Create Processes,Flows,SOPs,and Work Instruction and Guidelines documents - Maintain and uptade all process related documents and handles change requests - Audits different process area...

About SABIS® SABIS® is a global education network that has an active presence in 21 countries on five continents and educates students in both the private and public sectors. SABIS® schools implement the proven, proprietary SABIS® Educational System, which has been developed and refined for over 135 years. All students in the SABIS® Network benefit...

**INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...

**Summary** **Responsibilities** - Publish and share daily content (original text, images, and videos) to promote customer engagement - Report and analyze the appropriate social media metrics, insights, and the industry’s best practices to improve our social media presence and measure performance - Participate in creating content for our social media...

**INSPIRE | EXHILARATE | DELIGHT** For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty,...

Planning and executing process improvement projects. - Maintain Advansys quality management system to ensure that all processes are in accordance with international standards. - Create processes, Flows, SOPs, and Work instruction and guidelines documents. - Maintain and update all process-related documents and handles change requests. - Audits different...

Job Title: SEO Specialist Department: Marketing Reports To: Digital Marketing Manager / Branch Manager Position Overview: The SEO Specialist is responsible for developing and implementing effective search engine optimization (SEO) strategies to increase organic traffic and improve search engine rankings for our company’s websites. This role involves...

**Position Overview**: The Patient care specialist manages inquiries and efficiently resolves patient complaints. The responsibilities include monitoring and maintaining a positive online reputation on platforms like Google and Trustpilot by promptly addressing and resolving negative reviews. **Main Responsibilities**: - Conducting follow-up procedures to...

**Position Overview**: The Patient care specialist manages inquiries and efficiently resolves patient complaints. The responsibilities include monitoring and maintaining a positive online reputation on platforms like Google and Trustpilot by promptly addressing and resolving negative reviews. **Main Responsibilities**: - Conducting follow-up procedures to...

**Role Description** This is a full-time on-site role for a Graphic Designer. The Graphic Designer will be responsible for creating graphics, designing logos, implementing branding strategies, and working with typography. The role will involve day-to-day tasks related to graphic design for various projects **Qualifications** - Graphics and Graphic Design...

**Key Responsibilities**: - Utilize CRM Analytics to create, maintain, and optimize detailed reports. - Analyze data and generate insights to support business objectives. - Collaborate with team members to identify reporting needs and requirements. - Communicate findings effectively to stakeholders, ensuring clarity and understanding. - Maintain data...

One of Egypt's leading têxtile manufacturers is looking for a passionate and dedicated Retail Sales Specialist to join their team, focusing on the Garment & Textile sector. As a Retail Sales Specialist, you will be responsible for providing an exceptional shopping experience for the B2B customers by understanding their needs, showcasing our diverse range of...

Job Purpose - Manage and control User Profile Administration (UPA) support for users across Technology / Injaz / Doha / MGS / overseas offices to ensure efficient and secured support to end users. The support should be always available and upon call as well. Key Result Areas - User Access Management: Manage User access by creating, modifying, disabling...