English Customer Care

Job Description: **Customer Service Representative** Teleperformance, a leading global provider of customer experience management services, is seeking highly motivated and customer-oriented individuals to join our team as Customer Service Representatives for a prestigious Telecommunication account. **Responsibilities**: - Provide exceptional customer...

**What you do** Our Care Advisors support customers in many different languages and are the first point of contact of our clients worldwide (including brokers and medical providers). The Care Advisors must anticipate and meet the needs of our clients as well as coordinate interdepartmental work, consistently delivering a high quality service and committing...

Customer Care Coordinator are the first contact point and will welcome/ greet the customer/ patients at the welcome desk/ reception desk. - Manage front desk operations: Make sure that all customers/ patients be given the right service, conducts and, ensuring efficient and timely processing of patients, ensure smooth patient check-in and check-out. Obtains...

Step into our world of creativity and joy! Customer Care Representative - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....

**We are Hiring Customer Care Agents at Teleperformance Egypt!** (English Accounts) - **Key Responsibilities**:_ - Responding to customer inquiries via phone and providing accurate information. - Maintaining a deep understanding of the company’s products and services to assist customers, Resolving their inquiries and concerns effectively. - Documenting...

**Sutherland (Cairo site) is still hiring customer service representatives for an English call center vacancy.** - **Attractive package + KPIs + Night allowance**: - **Basic Net salary: 13,200 + 2400 KPIs + 1100 night shift allowance**: - **Paid Training (Fully paid)**: - **Medical insurance coverage**: - **Social Insurance**: - **Night Shift...

_Teleperformance is hiring immediately for a new launching account._ **Requirements**: - Fluent English Speakers (B2) - Ready to start immediately - Flexible with working hours - Ability to commit for at least 6 months - Good communication skills - Previous experience in customer service field is preferred **Benefits**: - Basic salary 9000 EGP - KPIS 100...

**Customer Care Agent ( Virtual Customer Service)**: **Job Purpose & Primary Job Responsibilities** - Provide efficient solutions and initiate proper alternate options for resolving the issues/cases. - Accurate coordination of customer requests to ensure that all requests directed to the right paths and processed effectively. - Communicate effectively with...

Sutherland (Cairo site) is hiring customer service representatives - Highest Net salary in the market (13,200 Net + KPIs + allowances) - Fully Paid training + granted KPIs within training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation provided 24/7 - Bonus...

**Launching account** for a **multinational telecommunications company**. - **Customer service/sales experience is preferred**: - **B2 English**: - **Salary 14K** ( basic 9k + 100 euros Kpis in the euro equivalent ) - Rotational shifts between **4pm and 5am for males** / **max 2 am for females **/ rotational days off - **Salary increase** and chance to be...

**Sutherland (Cairo site) is still hiring customer service representatives** - **Attractive package + KPIs + Night allowance (Net salary from 13,200 to 16500)**: - **Paid Training (Fully paid)**: - **Medical insurance coverage**: - **Social Insurance**: - **Night Shift Transportation (Door to door for ladies - points for gentlemen)** **Fluency in...

**Position Overview**: The Patient care specialist manages inquiries and efficiently resolves patient complaints. The responsibilities include monitoring and maintaining a positive online reputation on platforms like Google and Trustpilot by promptly addressing and resolving negative reviews. **Main Responsibilities**: - Conducting follow-up procedures to...

Customer Care Representative - Shift: 9-hour rotational shift including a 1-hour break & 2 days off. - Last shift for females ends at 2 AM. - Location: New Cairo or Mohandseen - Salary: up to 15K EGP including KPIs. Other benefits: - Social insurance. - Medical insurance. - Career Path throughout an internal development program. - Overnight allowance. -...

**Main Tasks**: - Improve customer experiences and customer satisfaction by providing agents with the tools and skills required for effective handling of orders, transactions and complaint resolution. - Review and analyze performance trends of team members on a consistent basis. - Communicate performance results and goals to the team, providing constructive...

**Role Purpose**: - Budgeting - Performance Analysis - Business case - Product profitability **Key Accountabilities & Decision Ownership**: - Managing team supporting decision making to customer care through structured analysis of financials and non-financial data. - Planning and forecasting : Lead & prepare customer care annual budget and quarterly...

We are seeking dedicated and enthusiastic individuals to join our team as a Customer service Advisor. You will play a vital role in ensuring customer satisfaction by providing exceptional service and support. You will be the first point of contact for customers, assisting them with inquiries, resolving issues, technical assistance and answers to users...

**Company Description** At Sutherland, we are a leading global business and digital transformation partner, providing services across various industries. We have a strong focus on artificial intelligence, automation, cloud engineering, and advanced analytics. With over 200 inventions and 38,000+ employees globally, we are committed to driving digital...

Bilingual French & English Customer Service Representative - Nights Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Bilingual English & French Customer Service Representative - Nights working in Cairo, Egypt, you’ll be a part of bringing humanity to business. #experienceTTEC **What You Will...

Bilingual English & Spanish Customer Service Representative - Nights Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Bilingual English & Spanish Customer Service Representative - Nights working in Cairo, Egypt, you’ll be a part of bringing humanity to business. #experienceTTEC **What You Will...

**Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...