English Customer Care

Job Description: **Customer Service Representative** Teleperformance, a leading global provider of customer experience management services, is seeking highly motivated and customer-oriented individuals to join our team as Customer Service Representatives for a prestigious Telecommunication account. **Responsibilities**: - Provide exceptional customer...

**We are Hiring Customer Care Agents at Teleperformance Egypt!** (English Accounts) - **Key Responsibilities**:_ - Responding to customer inquiries via phone and providing accurate information. - Maintaining a deep understanding of the company’s products and services to assist customers, Resolving their inquiries and concerns effectively. - Documenting...

**Sutherland (Cairo site) is still hiring customer service representatives for an English call center vacancy.** - **Attractive package + KPIs + Night allowance**: - **Basic Net salary: 13,200 + 2400 KPIs + 1100 night shift allowance**: - **Paid Training (Fully paid)**: - **Medical insurance coverage**: - **Social Insurance**: - **Night Shift...

_Teleperformance is hiring immediately for a new launching account._ **Requirements**: - Fluent English Speakers (B2) - Ready to start immediately - Flexible with working hours - Ability to commit for at least 6 months - Good communication skills - Previous experience in customer service field is preferred **Benefits**: - Basic salary 9000 EGP - KPIS 100...

**Launching account** for a **multinational telecommunications company**. - **Customer service/sales experience is preferred**: - **B2 English**: - **Salary 14K** ( basic 9k + 100 euros Kpis in the euro equivalent ) - Rotational shifts between **4pm and 5am for males** / **max 2 am for females **/ rotational days off - **Salary increase** and chance to be...

Sutherland (Cairo site) is hiring customer service representatives - Highest Net salary in the market (13,200 Net + KPIs + allowances) - Fully Paid training + granted KPIs within training - Granted KPIs for the first 3 months - Medical and social insurance - 9 working hours including 1-hour break/ 2 days off per week - Transportation provided 24/7 - Bonus...

**Position Overview**: The Patient care specialist manages inquiries and efficiently resolves patient complaints. The responsibilities include monitoring and maintaining a positive online reputation on platforms like Google and Trustpilot by promptly addressing and resolving negative reviews. **Main Responsibilities**: - Conducting follow-up procedures to...

Customer Care Representative - Shift: 9-hour rotational shift including a 1-hour break & 2 days off. - Last shift for females ends at 2 AM. - Location: New Cairo or Mohandseen - Salary: up to 15K EGP including KPIs. Other benefits: - Social insurance. - Medical insurance. - Career Path throughout an internal development program. - Overnight allowance. -...

**Main Tasks**: - Improve customer experiences and customer satisfaction by providing agents with the tools and skills required for effective handling of orders, transactions and complaint resolution. - Review and analyze performance trends of team members on a consistent basis. - Communicate performance results and goals to the team, providing constructive...

**Role Purpose**: - Budgeting - Performance Analysis - Business case - Product profitability **Key Accountabilities & Decision Ownership**: - Managing team supporting decision making to customer care through structured analysis of financials and non-financial data. - Planning and forecasting : Lead & prepare customer care annual budget and quarterly...

We are seeking dedicated and enthusiastic individuals to join our team as a Customer service Advisor. You will play a vital role in ensuring customer satisfaction by providing exceptional service and support. You will be the first point of contact for customers, assisting them with inquiries, resolving issues, technical assistance and answers to users...

**Company Description** At Sutherland, we are a leading global business and digital transformation partner, providing services across various industries. We have a strong focus on artificial intelligence, automation, cloud engineering, and advanced analytics. With over 200 inventions and 38,000+ employees globally, we are committed to driving digital...

**Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...

**Cairo English School** Cairo New Quick apply **Job type**: Full Time, Fixed Term **Start date**: August 2025 31 October 2024 **Job overview**: - Cairo English School, established in 2006,_ _has a long-standing reputation as one of the leading British international schools in Cairo, Egypt. The school is oversubscribed, popular and highly regarded...

Customs Care Specialist Manage Day to day Customs Activities, handle All Fasah and Customs Entries ( Import +Export ) within the KPI's, Verifying Compliance off all Commercial Documents provided by IOR for customs Clearance Maintain Integrity and transparency, Provide Daily and weekly reports of shipments clearance status. ** Your Role**: The primary...

**Role Purpose**: - Managing team supporting decision making to customer care through structured analysis of financials and non-financial data. - Planning and forecasting : Lead & prepare customer care annual budget and quarterly rolling forecast. - Month end closing : monthly financials to Analyse and evaluate the actual figures vs the forecast to identify...

**"Elevate Your Sales Game: Join Us as a Tele-Sales Pro in Media Sales!"** **Join Our Team as a Tele-Sales Professional in Media Sales!** Are you a master at closing deals over the phone? YAS PRO MEDIA is on the hunt for a dynamic Tele-Sales Professional to become a part of our vibrant team in the exciting realm of Social Media Sales. **Do you have a...

Teleperformance is hiring customer service representative for our new launching account. #Wave_1 - Net Salary 14000EGP - KPIs in Euros - Medical & Social Insurance - Promotions in 6 months - Gym Access - Transportation 24/7 - Fluent English Speakers - Ready to start immediately - Flexible with rotational shifts - Flexible with night shifts - Location 5th...

**Company Description** As the region’s leading local tech organization, we’re proud to say that we have been delivering for millions of people right across MENA for the past 18 years. We were founded in Kuwait in 2004, and acquired by Delivery Hero (DHER) in 2015. This gives us a unique outlook - local knowledge with global expertise. It also allows us...

**Key Responsibilities**: - Respond to customer inquiries promptly. - Resolve issues and complaints effectively. - Provide product or service information. - Maintain accurate records of customer interactions. **Requirements**: - Strong communication skills. - Problem-solving abilities. - Experience in customer service is a plus. Pay: E£2.00 - E£922.00...