Call Centre

**About Us**: SmartSetter is a trailblazing real estate technology company renowned for its innovative solutions and fast-paced environment. We specialize in revolutionizing outbound recruiting calls for real estate brokers by providing cutting-edge services. With a proven track record of over 4 million successful conversations with real estate...

Job description**Why join us?** To continuously provide high quality processing service related to CCM to achieve maximum customer satisfaction within the specified Service Level Agreements (SLA’s). Responsible for relationship building and resolving customer queries / issues in a professional manner (where applicable). Other responsibilities dependent on...

-Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is,...

Job description**Why join us?** To continuously provide high quality processing service related to CCM to achieve maximum customer satisfaction within the specified Service Level Agreements (SLA’s). Responsible for relationship building and resolving customer queries / issues in a professional manner (where applicable). Other responsibilities dependent on...

**About AllCare**: At AllCare, we provide personalized primary care delivered directly to facilities across California. Our dedicated concierge service simplifies medical coordination, allowing care teams to focus on what matters most—caring for their residents. We are committed to improving patient experiences and outcomes through seamless scheduling,...

Design and implement contact center solutions, including telephony systems, interactive voice response (IVR), Automatic Call Distributor (ACD), and omnichannel support. - Perform routine maintenance, upgrades, and troubleshooting of contact center infrastructure to ensure continuous operation. - Monitor contact center performance metrics, analyze data, and...

-Job description **Why join us**: To continuously provide high quality processing GPS services to achieve maximum customer satisfaction within the specified Service Level Agreements (SLA’s). The role of Financial Support Managers is to help Commercial Banking customers who may be experiencing financial difficulty. This role is a **telephony **role working...

**Role Purpose**: - Monitor the agents & daily activities vs. the plan received from scheduling team - Communicate with internal/external stakeholders to address real-time challenges - Support the operation in day-to-day requests & ad-hoc once asked - Provide daily reports to clients and analyze performance data for operations management. - Identify trends...

-Job description **Why join us**: Wholesale Servicing Operations supports 50+ countries on e-Channels Functional and operational support provided to the business covers end to end journey of the customers’ digital experience and is of varied complexity covering Contact Centers, General Processing and Project-Based Teams such as testing, implementation...

-Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is,...

-Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is,...

-Job description **Business: Contact Centres Utility** **Role Title: CDD - CMB Customer service - Voice - Generalist** **Location **_(Country / City)_**:CAIRO, EGYPT **Why join us?** **The Opportunity**: Your role will entail, liaising directly with commercial customers to assist them on their remediation journey. This will be in a contact centre...

-Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is,...

**Business Development Manager** EFFECTIFF is looking for an experienced Business Development Manager. This position will be responsible for identifying and engaging clients as well as managing client relationships during the full life cycle of client campaigns. **Responsibilities include (but are not limited to)**: - Identification and sizing /modelling...

Job Purpose: To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Assist Team Leader and support Customer Service & Sales Agents. Work as part of a team to achieve individual, station and network Commercial objectives. Job Outline: - Ensure the highest...

Job Purpose: To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Assist Team Leader and support Customer Service & Sales Agents. Work as part of a team to achieve individual, station and network Commercial objectives. Job Outline: - Ensure the highest...

Job Purpose: To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Work as part of a team to achieve individual, station and network Commercial objectives. Job Outline: - Ensure the highest standard of customer service is provided to Emirates customers,...

Customer Service Consultant **Job Description**: **Customer Service Consultant** **Cairo - Egypt** **A** **Fixed, Full Time (40 hours per week) role** Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in...

Customer Service Consultant **Job Description**: **Customer Service Consultant** **Cairo - Egypt** **A** **Fixed, Full Time (40 hours per week) role** Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in...

**Role Purpose**: Act as the decision support function for the Customer Care department by preparing the necessary analysis, reports & giving recommendations to assist in the decision-making process as well as detecting/highlighting issues that may have positive or negative impact on the business. **Key Accountibilty & Decision Ownership**: **1. Operational...