Contact Centre Engineer

-Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is,...

**About Us**: SmartSetter is a trailblazing real estate technology company renowned for its innovative solutions and fast-paced environment. We specialize in revolutionizing outbound recruiting calls for real estate brokers by providing cutting-edge services. With a proven track record of over 4 million successful conversations with real estate...

-Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is,...

-Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is,...

JOB TITLE: Centre of Excellence Director MEA DEPARTMENT: Centre of Excellence REPORTING TO: President MEA & APAC REGION: MEA ADDITIONAL INFO: Travel within the MEA region will be required. PURPOSE OF POSITION To drive the delivery of GVR MEA’s Centre of Excellence strategic objectives by leading execution on project management, supply chain, service...

-Job description **Some careers have more impact than others.** If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is,...

**Role purpose**: The Application Architect collaborates closely with: - Team colleagues for network and infrastructure architecture to ensure that the various architecture aspects tie into each other - TSSC team for implementation of the architecture guidelines **Key accountabilities and decision ownership**: - Support service transition projects in...

-Job description **Business: Contact Centres Utility** **Role Title: CDD - CMB Customer service - Voice - Generalist** **Location **_(Country / City)_**:CAIRO, EGYPT **Why join us?** **The Opportunity**: Your role will entail, liaising directly with commercial customers to assist them on their remediation journey. This will be in a contact centre...

Job Purpose: To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Assist Team Leader and support Customer Service & Sales Agents. Work as part of a team to achieve individual, station and network Commercial objectives. Job Outline: - Ensure the highest...

**Sales Service Engineer Egypt**: - Functional area: Sales- Country: Egypt- City: Cairo- Company name: Atlas Copco Services s.r.o.- Date of posting: Sep 27, 2024**Your Responsibilities...** - Market analysis; - Monitor the market activities and market needs in the territory, store the information in a searchable manner accessible to management, and provide...

Job Purpose: To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Assist Team Leader and support Customer Service & Sales Agents. Work as part of a team to achieve individual, station and network Commercial objectives. Job Outline: - Ensure the highest...

**Overall Role Purpose**: Ensure consistent and best-in-class customer services (24 x 7 in applicable countries) to DHL Customers through effective planning, management, and staffing, supported by the deployment of appropriate enabling technologies, within the Customer Contact Centre environment. **Accountabilities**: *** **Customer...

**Role purpose**: - Vodafone’s IP Engineering delivers connectivity to enable carrier grade services for customers across Mobile, Fixed, IT, Cloud and Corporate. The IP Engineering spans across all markets in Europe, Egypt and India, and within the Atlantic Cluster we deliver services to the UK, Ireland, Spain and Portugal. - The team specializes on the...

-Job description **Why join us**: Wholesale Servicing Operations supports 50+ countries on e-Channels Functional and operational support provided to the business covers end to end journey of the customers’ digital experience and is of varied complexity covering Contact Centers, General Processing and Project-Based Teams such as testing, implementation...

-Job description **Business: Contact Center** **Role Title**:UKCC Senior Department Manager GSC’s** **Location **_(Country / City )_**: Egypt** **Why join us?** - Coach, motivate and lead a team to deliver excellent customer service and sales propositions to a wide range of HSBC RBWM local and international customers whilst ensuring the cost...

-Job description **Business: Contact Center** **Location **_(Country / City )_**: Egypt** **Why join us?** - Coach, motivate and lead a team to deliver excellent customer service and sales propositions to a wide range of HSBC RBWM local and international customers whilst ensuring the cost effectiveness of the operation. Support operational delivery of the...

Manage the daily/weekly/monthly agenda and arrange the Clients timetable and appointments . - Prepare the required reports and documents. - File and update contact information of customers according to the required standards. - Writing mails to the correspondence. - if more senior, recruiting, training, and supervising junior staff. - Establish, develop,...

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and...

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably. We’re the first software business in the world to have our sustainability targets validated by the SBTi, and...

Job Purpose: To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans. Work as part of a team to achieve individual, station and network Commercial objectives. Job Outline: - Ensure the highest standard of customer service is provided to Emirates customers,...