Associate Infrastructure Engineer

6 days ago


القاهرة, Egypt Sumerge Full time

As an Associate Infrastructure Engineer at Sumerge, you will play a crucial role in supporting our infrastructure team in building, maintaining, and optimizing our IT infrastructure for various projects and internal operations. You'll be exposed to a wide array of technologies and platforms, allowing you to develop your skills in system administration, cloud services, and network management.

**Responsibilities**:

- Handles internal IT support requests.
- Assists in the procurement process of assets and accessories.
- Assists in installation, configuration, troubleshooting, and backup of network devices and Internet Services.
- Assists in basic data centre monitoring, troubleshooting, and incident resolution activities.
- Monitors and escalates servers and storage issues.
- Ensures endpoint security is working properly on devices.
- Documents troubleshooting and resolution procedures.

**Requirements**:

- 0-2 years of relevant experience.
- B.S. or higher in Computer Science, Engineering, or a related technical field is preferred.
- Familiarity with server operating systems (Windows Server, Linux).
- Strong analytical and problem-solving skills with a willingness to learn from feedback.



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