Wellness Resort Manager

1 week ago

مصر, Egypt MGM Wellness Full time

Why partner with MGM Health and Wellness
- Because your work will have a great impact on the world
- Because we genuinely care about our partners and guests, as well as the community and the planet
- We live our values and act in accordance with them
- At MGM Wellness you will belong to a multicultural and internationally renowned experts
- You will be part of a leading brand in the process of expansion, and we are proud to be a growing international company
- We invest in the health and well-being of our partners
- We support you so that you live your vocation with passion, reaching the best version of yourself
- We bet on the development of your professional career
- We celebrate achievements and take happiness seriously
- Healthy food for talents... made by our chefs
- MGM Wellness Partnership Bonus
- Offices in the same facilities, by the sea

**Wellness Resort Manager**

JOB SUMMARY
Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment to both MGM Wellness and property ownership. Verifies implementation of the MGM
Wellness brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations, increased profit and market share. Holds property leadership team accountable for strategy execution, and guides their individual professional development. The position ensures MGM Wellness sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Verifies that the objectives and goals of MGM Wellness and property owners work together to achieve brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations and delivering solid business results. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers. Represents MGM Wellness brand values in all leadership actions.

**Business Strategy Development**

Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are aligned with MGM Wellness brand business strategies; translates MGM Wellness global strategic plan into one that can be executed on property.

**Business Strategy Execution**

Executes business plans designed to maximize property customer satisfaction, profitability, and market share; ensures that property business plans and employees are aligned with
MGM Wellness brand business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance.

**Sales and Marketing**

Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; ensures sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; ensures property leaders understand and leverage MGM Wellness demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force.

**Talent Management and Organizational Capability**

Creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; ensures all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process; ensures effective work processes, systems and teamwork are in place to maximize individual and overall property performance.

**Brand Champion**

Serves as a passionate brand advocate and ensures that the intent of the brand is pulled through in the guest experience; communicates a clear and consistent message regarding property and MGM Wellness brand goals to employees, property leadership team, and owners; serves as a role model by demonstrating exceptional work ethic and service delivery

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