Reservation Manager

7 months ago


مصر, Egypt Paradise Inn Group Full time

**Ensures smooth and efficient operations in the department through prompt, effective, and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target.**

**We provide Full Board Accommodation in the Hotel for Non-Residents in Alexandria**
**We Provide Medical Insurance**

**Duties & Responsibilities**:

- Having knowledge of the entire Reservation Procedure according to the International Hotel manual system.
- Responsible for Hotel and Local Reservations and Reservation - Links to Best Western World Wide.
- Handling of correspondences, sorted-out letters, telexes, faxes, and cables which are checked already by the Front Office Manager.
- Allocate daily tasks to Reservations staff.
- Review reservations booked daily.
- Review arrival report daily.
- Responsible for the preparation of occupancy forecast.
- Responsible for training staff.
- Responsible for the implementation of policies and procedures.
- Responsible for recording Company/Travel Agent Rates both in the system and correspondence file.
- Liaise with the Sales Department in regards to occupancy, Rates Reservation Analysis.
- Identify top-producing accounts to ensure proper recognition by Reservation staff.
- Knowledgeable in the hotel and guest room facilities/services and ensures reservations agents are equally knowledgeable.
- Responsible for various Production reports and supplies to each department concerned.
- Monitoring Telephone manners and general performance of reservations staff daily.
- Ensure special handling of repeat guests and very VIP guests.
- Observe and ensure that proper telephone manners are maintained at all times
- Monitors and coordinates group reservations activity with the Sales Department and Revenue Manager
- Follows up on tentative bookings and updates reservation status
- Reviews no-show and canceled reservations and processes charges according to the hotel’s policy
- Review room blocking for Long Stay. Suites and special group requests.
- Supervising Group Reservations.
- Maintain cordial relations with commercial clients.
- Bring to the attention Front Office Manager when the hotel availability status is changed and prepare for necessary action.
- Responsible for work schedule
- Responsible for maintaining a Neat and Orderly position at all times.
- In general, performing any other duties that might be requested by Front Office Manager or Room Division Manager.

**Job Requirements**:

- A bachelor's degree or equivalent.
- At least 10+ years of experience in hotels

**About Paradise Inn Group for Hotels and Resorts: Chain of 3 hotels in Alexandria, Egypt**

**Le Metropole Hotel. Windsor palace hotel and Paradise inn beach resort maamoura**

**1 - Le Metropole Hotel**
Built in 1902 as a heritage hotel in French style all rooms are newly renovated facing the Mediterranean coast including a view fine dining restaurant serving the finest cuisines and wine with live music and luxurious halls: les Versailles, salon soulous.***

**Locations: 52 Saad Zaghloul St, Raml Station**

The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, 2 km from Qaitbait Citadel Near The Central Bank of Egypt, Embassies and Consulates, Tourist Organizations, 24 mins / 8 km to the City Centre of Alexandria.***

**2- Windsor Palace Hotel**
Built in 1906 as a heritage hotel English style all rooms are newly renovated facing the Mediterranean coast include two restaurants: Blue Harbor Sea View (casual dining) Skyroof rooftop lounge sea view (lounge and night club) and luxurious halls such as Queen Elizabeth, Prince of Wales, King Edward

**Locations: 17 El Shuhada St, Alexandria**

The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, 2 km from Qaitbait Citadel Near The Central Bank of Egypt, Embassies and Consulates, Tourist Organizations, 24 mins / 8 km to the City Centre of Alexandria.***

**3 - Paradise Inn Beach Resort Maamoura**:
Built in 1999 next to Al Montazah Gardens, in El Maamoura, The resort offers the ultimate modern style, coupled with unparalleled services. The hotel is rich with its own private sandy beach, an outdoor pool, and a kids pool which is all surrounded by a spacious garden, filled with colorful flowers and trees, includes 3 wedding venues (Blue Star Indoor Hall - Flamingo Beach - Florance garden)

**Location: El-Shaheed youssef El-Sebaey Maamoura Beach, Maamoura, Alexandria.Egypt**

**About Paradise Inn Group**:
Luxury hotel Dating back to the early 20th century, this historic hotel is right on Alexandria’s waterfront where breakfast can be enjoyed on the rooftop terrace with panoramic Corniche views.Accommodations: The hotels have 5 room categories, All Rooms are fully renovated and


  • Reservations Manager

    7 months ago


    مصر, Egypt Baron Hotels and Resorts Full time

    **Reporting to**:Revenue Manager / Director of Sales/ Director of Sales & Marketing **POSITIONS SUPERVISED**: Reservations Supervisor / Reservations Sales Agent **JOB SCOPE**:To conduct vigilant and appropriate yield management and actively contribute towards revenue generation through effective management of the reservations department. This position is a...

  • Reservations Manager

    8 months ago


    مصر, Egypt Hilton Full time

    Reservations Manager A Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. **What will I be doing?** As Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. The...

  • Reservations Manager

    9 months ago


    مصر, Egypt Hilton Full time

    A Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. **What will I be doing?** As Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. The Reservations Manager...

  • Reservation Manager

    7 months ago


    مصر, Egypt Marriott International, Inc Full time

    **Job Number** 24083443 **Job Category** Reservations **Location** The St. Regis New Capital Cairo, New Administrative Capital, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related...


  • مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23061911 **Job Category** Reservations **Location** The Westin Cairo Golf Resort & Spa Katameya Dunes, Road 90,New Cairo City, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations...


  • مصر, Egypt Paradise Inn Group Full time

    RESERVATION AND REVENUE MANAGER: SALARY: £8,000.00 - £15,000.00 PER MONTH ACCOMMODATION FOR NON-RESIDENT Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target. Supervising General Job Performance of reservation...


  • مصر, Egypt Hilton Full time

    Assistant Reservations Manager Assistant Reservations Manager oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Assistant Reservations Manager, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest...


  • مصر, Egypt Hilton Full time

    Assistant Reservations Manager An Assistant Reservations Manager oversees the Reservations Team and how it performs routine procedures in order to maximize revenue and Guest satisfaction. **What will I be doing?** As Assistant Reservations Manager, you oversee the Reservations Team and how it performs routine procedures in order to maximize revenue and...


  • مصر, Egypt Hilton Full time

    Assistant Reservations Manager oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Assistant Reservations Manager, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations...


  • مصر, Egypt Hilton Full time

    An Assistant Reservations Manager oversees the Reservations Team and how it performs routine procedures in order to maximize revenue and Guest satisfaction. **What will I be doing?** As Assistant Reservations Manager, you oversee the Reservations Team and how it performs routine procedures in order to maximize revenue and Guest satisfaction. The Assistant...


  • مصر, Egypt Paradise Inn Group for Hotels and Resorts Full time

    Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target._ **Salary from 10,000 L.E to 13,000 L.E + Monthly Bonus Can Reach Double Salary** **We provide Full Board Accommodation in the Hotel For Non Residents in...


  • مصر, Egypt AccorHotel Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...


  • مصر, Egypt Paradise Inn Group for Hotels and Resorts Full time

    **_Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target._** **Salary from 10,000 L.E to 13,000 L.E + Monthly Bonus Can Reach Double Salary** **We provide Full Board Accommodation in the Hotel For Non Residents in...


  • مصر, Egypt Paradise Inn Group for Hotels and Resorts Full time

    **_Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target._** **Salary from 10,000 L.E to 15,000 L.E + Monthly Bonus Can Reach Double Salary** **We provide Full Board Accommodation in the Hotel For Non-Residents in...


  • مصر, Egypt Paradise Inn Group for Hotels and Resorts Full time

    **_Ensures smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target._** **Salary from 10,000 L.E to 15,000 L.E + Monthly Bonus Can Reach Double Salary** **We provide Full Board Accommodation in the Hotel For Non-Residents in...


  • مصر, Egypt Marriott Worldwide Full time

    **Job Number** 22190931 **Job Category** Reservations **Location** Sheraton Cairo Hotel & Casino, Galae Square, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture...


  • مصر, Egypt Marriott International, Inc Full time

    **Job Number** 23151237 **Job Category** Reservations **Location** Sheraton Sharm Hotel Resort Villas & Spa, Al Pasha Coast, Sharm El Sheikh, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate...

  • Reservation Manager

    8 months ago


    مصر, Egypt RIXOS Full time

    To manage the reservations operations, ensuring the hotel standards and procedures are fully known and followed. - To ensure a proper teamwork and supervise the reservation and telephone operator section at all times. - To ensure the all incoming and out going room reservation request are attended and handled as per the hotel standards and procedures. - To...


  • مصر الجديدة, Egypt Baron Cairo Full time

    Ensure the reservation department and Front Office staff are constantly aware of availability states open, on request, closed dates, high demand dates, etc. - Respond to all guest reservation requests and execute prompt, courteous, and accurate guest service at all times. - Fully knowledgeable about hotel guest rooms, rates, promotions, amenities, programs,...


  • مصر, Egypt Hilton Full time

    Reservations Supervisor A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. **What will I be doing?** As Reservations Supervisor, you oversee the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The...