Reservation Manager
2 weeks ago
**Ensures smooth and efficient operations in the department through prompt, effective, and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target.**
**We provide Full Board Accommodation in the Hotel for Non-Residents in Alexandria**
**We Provide Medical Insurance**
**Duties & Responsibilities**:
- Having knowledge of the entire Reservation Procedure according to the International Hotel manual system.
- Responsible for Hotel and Local Reservations and Reservation - Links to Best Western World Wide.
- Handling of correspondences, sorted-out letters, telexes, faxes, and cables which are checked already by the Front Office Manager.
- Allocate daily tasks to Reservations staff.
- Review reservations booked daily.
- Review arrival report daily.
- Responsible for the preparation of occupancy forecast.
- Responsible for training staff.
- Responsible for the implementation of policies and procedures.
- Responsible for recording Company/Travel Agent Rates both in the system and correspondence file.
- Liaise with the Sales Department in regards to occupancy, Rates Reservation Analysis.
- Identify top-producing accounts to ensure proper recognition by Reservation staff.
- Knowledgeable in the hotel and guest room facilities/services and ensures reservations agents are equally knowledgeable.
- Responsible for various Production reports and supplies to each department concerned.
- Monitoring Telephone manners and general performance of reservations staff daily.
- Ensure special handling of repeat guests and very VIP guests.
- Observe and ensure that proper telephone manners are maintained at all times
- Monitors and coordinates group reservations activity with the Sales Department and Revenue Manager
- Follows up on tentative bookings and updates reservation status
- Reviews no-show and canceled reservations and processes charges according to the hotel’s policy
- Review room blocking for Long Stay. Suites and special group requests.
- Supervising Group Reservations.
- Maintain cordial relations with commercial clients.
- Bring to the attention Front Office Manager when the hotel availability status is changed and prepare for necessary action.
- Responsible for work schedule
- Responsible for maintaining a Neat and Orderly position at all times.
- In general, performing any other duties that might be requested by Front Office Manager or Room Division Manager.
**Job Requirements**:
- A bachelor's degree or equivalent.
- At least 10+ years of experience in hotels
**About Paradise Inn Group for Hotels and Resorts: Chain of 3 hotels in Alexandria, Egypt**
**Le Metropole Hotel. Windsor palace hotel and Paradise inn beach resort maamoura**
**1 - Le Metropole Hotel**
Built in 1902 as a heritage hotel in French style all rooms are newly renovated facing the Mediterranean coast including a view fine dining restaurant serving the finest cuisines and wine with live music and luxurious halls: les Versailles, salon soulous.***
**Locations: 52 Saad Zaghloul St, Raml Station**
The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, 2 km from Qaitbait Citadel Near The Central Bank of Egypt, Embassies and Consulates, Tourist Organizations, 24 mins / 8 km to the City Centre of Alexandria.***
**2- Windsor Palace Hotel**
Built in 1906 as a heritage hotel English style all rooms are newly renovated facing the Mediterranean coast include two restaurants: Blue Harbor Sea View (casual dining) Skyroof rooftop lounge sea view (lounge and night club) and luxurious halls such as Queen Elizabeth, Prince of Wales, King Edward
**Locations: 17 El Shuhada St, Alexandria**
The hotel is situated a 2-minute walk from the El Raml Train Station and the sandy beaches. The library of Alexandria is 1.5 km away, located 1 km from Constantine Cavafy Museum, 2 km from the Opera, 2 km from Qaitbait Citadel Near The Central Bank of Egypt, Embassies and Consulates, Tourist Organizations, 24 mins / 8 km to the City Centre of Alexandria.***
**3 - Paradise Inn Beach Resort Maamoura**:
Built in 1999 next to Al Montazah Gardens, in El Maamoura, The resort offers the ultimate modern style, coupled with unparalleled services. The hotel is rich with its own private sandy beach, an outdoor pool, and a kids pool which is all surrounded by a spacious garden, filled with colorful flowers and trees, includes 3 wedding venues (Blue Star Indoor Hall - Flamingo Beach - Florance garden)
**Location: El-Shaheed youssef El-Sebaey Maamoura Beach, Maamoura, Alexandria.Egypt**
**About Paradise Inn Group**:
Luxury hotel Dating back to the early 20th century, this historic hotel is right on Alexandria’s waterfront where breakfast can be enjoyed on the rooftop terrace with panoramic Corniche views.Accommodations: The hotels have 5 room categories, All Rooms are fully renovated and
-
Reservation Manager
6 days ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 24083443 **Job Category** Reservations **Location** The St. Regis New Capital Cairo, New Administrative Capital, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related...
-
Reservation and Revenue Manager
3 weeks ago
مصر, Egypt Paradise Inn Group Full timeRESERVATION AND REVENUE MANAGER: SALARY: £8,000.00 - £15,000.00 PER MONTH ACCOMMODATION FOR NON-RESIDENT Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target. Supervising General Job Performance of reservation...
-
Area Reservation Manager
1 day ago
مصر, Egypt Paradise Inn Group Full timeEnsures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target. Supervising General Job Performance of reservation staff implementing of policies and procedures under guidance of Front Office Manager, training, responsible...
-
Revenue and Reservation Manager
4 days ago
مصر, Egypt Paradise Inn Group for Hotels and Resorts Full timeEnsures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target._ **Salary from 10,000 L.E to 13,000 L.E + Monthly Bonus Can Reach Double Salary** **We provide Full Board Accommodation in the Hotel For Non Residents in...
-
Revenue and Reservation Manager
3 days ago
مصر, Egypt Paradise Inn Group for Hotels and Resorts Full timeEnsures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target._ **Salary from 10,000 L.E to 13,000 L.E + Monthly Bonus Can Reach Double Salary** **We provide Full Board Accommodation in the Hotel For Non Residents in...
-
Revenue and Reservation Manager
2 days ago
مصر, Egypt Paradise Inn Group for Hotels and Resorts Full time**_Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target._** **Salary from 10,000 L.E to 15,000 L.E + Monthly Bonus Can Reach Double Salary** **We provide Full Board Accommodation in the Hotel For Non-Residents in...
-
Reservations Agent
1 day ago
مصر, Egypt Nile Cruisers Full timeResponsible for cruise and hotel booking which may need to amend or cancel a reservation. Checking the availability of accommodation or transportations (flights or trains) on the customers’ desired travel dates, - Update the reservation sheet in coordination with the company travel consultants. - Update the contract rates with the hotels and Nile...
-
Reservation Agent
4 weeks ago
مصر, Egypt Baron Hotels and Resorts Full timeBaron Hotels & Resorts Egypt, is a leading boutique chain management group that was established in 1980. The signature brand comprises 4 properties in Egypt; Baron Cairo, Baron Resort Sharm El Sheikh, Baron Palms Sharm El Sheikh (adults only) and Baron Palace Sahl Hasheesh, all developed to reflect the group’s philosophy in providing unforgettable...
-
Reservations Mgr
2 weeks ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 23086006 **Job Category** Reservations **Location** Sheraton Montazah Hotel, Corniche Road, Alexandria, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for soliciting and managing of reservations sales-related opportunities. Manages and...
-
Assistant Reservations Manager
3 weeks ago
مصر, Egypt Accor HQ Full time**Assistant Reservations Manager** - We are looking for an experienced and driven Assistant Reservations Manager to join our team. Do you recognize yourself in the below description? - Proactive, accurate, and target-oriented mindset. - Efficient and influencing verbal and written communicator. - Strong commercial acumen. - Team player. - Empowering and...
-
Reservation Agent
5 days ago
مصر, Egypt Paradise Inn Group Full time**Reservation Agent/Ticketing Agent** We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. **Reservation Agent Responsibilities**: - Assisting and...
-
Agent-reservations
3 weeks ago
مصر, Egypt Marriott International, Inc Full time**Posting Date** Jul 05, 2021 **Job Number** 21070700 **Job Category** Reservations **Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP **Brand** The Ritz-Carlton **Schedule** Full-Time **Relocation?** N **Position Type** Non-Management **Located Remotely?** N - At more than 100 award-winning properties worldwide,...
-
Reservations Agent
3 weeks ago
مصر, Egypt Marriott Worldwide Full time**Job Number** 22107501 **Job Category** Reservations **Location** Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....
-
Reservations Agent
3 weeks ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 22161184 **Job Category** Reservations **Location** The Nile Ritz-Carlton Cairo, 1113 Corniche El Nil, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....
-
Reservations Agent
2 weeks ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 22149359 **Job Category** Reservations **Location** Le Méridien Dahab Resort, PO Box 2, Dahab, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...
-
Reservations Agent
1 week ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 22131695 **Job Category** Reservations **Location** Sheraton Cairo Hotel & Casino, Galae Square, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...
-
Reservations Agent
1 week ago
مصر, Egypt Marriott Worldwide Full time**Job Number** 22131087 **Job Category** Reservations **Location** Sheraton Soma Bay Resort, P.O. BOX 71, Red Sea, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...
-
Reservations Agent
2 weeks ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 23006755 **Job Category** Reservations **Location** The St. Regis Cairo, 1189 Nile Corniche, Downtown, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....
-
Reservation Agent
4 days ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 24028513 **Job Category** Reservations **Location** Le Méridien Cairo Airport, Cairo International Airport, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....
-
Clerk-reservations
4 days ago
مصر, Egypt Marriott International, Inc Full time**Job Number** 23209241 **Job Category** Reservations **Location** Sheraton Cairo Hotel & Casino, Galae Square, Cairo, Egypt, Egypt VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify...
